Smile Solutions Dentistry

I recently started going to dr. C to do a cleanup and I really like the way they clean your teeth plus all the staff are so cool and really nice including dr. C you won’t be disappointed by going to Smile Solutions Dentistry the best!!!

OVERALL RATING = ¹⁰⁄₁₀
**This is a general, family practice. Procedures like oral surgery, endo– (root canals), and ortho– (braces), are referred out.
PROCEDURES:
Resin Filling = 10
Crown = 10
X-​Rays = 10
Cleaning: Regular = 10
Cleaning: Deep = 9
ATMOSPHERE = 8
SERVICE = 10
APPEAL = 10
The Staff: Dr. C., Norma (front office) and Kim and Denise (hygienists) —
My wife and I built a relationship with this practice for 7 years now. Never had a negative experience. Their bedside manner is on the level; friendly and personal without being over bearing. Thorough with explaining their diagnoses and recommendations. We’re both fully confident with their work.
The Wait — Typical wait time ~5 min. There was only one time where I waited for about 15 min.
The only reason why I would stop getting my family’s dental work done here is if they suddenly stopped taking my insurance. Looking forward to bringing my kids someday.

Went in for a cleaning. Had some questions about possibly filing a tooth (just a bit) that was giving me some discomfort. I’ve been biting my tongue. The doctor recommended I should not, even a tiny bit, but fill the cavity that was forming. He’s the dentist, of course, that’s why I had some questions but the language barrier in this situation made things very awkward and uncomfortable. I switched to another dentist the second I left. I feel I’m being generous with 3 stars.

My teeth was hurting bad, so I Unilocal a few doctors office around my work. I was reading all the positive reviews about this place so I had to give them a try. I got to the dentist office and was greeted immediately. Everyone was very friendly, sweet, and nice. They totally made me feel comfortable about my choice. I would definitely refer this dentist office to anyone. I will be coming back after I see my specialist.

The most important thing to me when choosing a dentist or any other type of office visit is wait time. I’m a mom of two and finding someone to watch my kids so that I can go to a dentist appointment is hard to find, so I really appreciate the punctuality Smile Solution has for their appointment times. I have never been in the office for more than an hour total. Yes, that’s right, wait time and the time they work on me is never more than an hour. That means someone can possibly go get their teeth cleaned or even a temporary crown put on during their lunch break. I really love that my time is taken into consideration.
Dr. Chamkasem is also really nice and personable. When he numbs my gums, he wiggles my cheeks so that it doesn’t hurt that bad. Also, throughout the process, he’s always asking if I’m ok, and the best part of all, he calls the night or day after you’ve had work done to ask how you are feeling.
I would recommend Smile Solution to anyone and everyone.

After 3 years my husband I I love Dr. C and staff.
Billing — they are helpful and fair to their patients.
Quality — The work Dr. C. has done has been reliable, looks good, feels good and holds up over the years. He does extra little things that take the experience to the next level. Complimentary teeth whitening with teeth cleanings, he even took care of buffing out some rough edges and staining for me.
Teeth Cleaning: I’ve used 2 out of 3 of they hygienists — Denice and Kim. They are both 5 star.
X-​rays: They use a modern digital machine so no more oversized painful cardboard thingys to force myself to bite down on (I have a small mouth — if you do too and are having work done be sure to remind his assistant for when she is using the suction tube while he’s working on you).
Insurance — we had to go without the insurance Dr. C takes for a couple years but as soon as we upgrade to a PPO plan we did just to get back to Dr. C. He is worth it.

Just spoke to the doctor and front office staff. In my situation I have X-​rays they were taken from another office. They refuse to work with me because the x-​rays are not to their satisfaction. I’ve asked multiple times for an appointment, they seem adamant about taking new X-​rays and constantly berate me that I will have to pay for a new set of X-​rays. They did not want to see me without X-​rays. Overall not professional.
The above review was removed as requested by the doctor. Since then I am happy to say I have found a new office where my dental needs will be met. It’s important to read ALL the reviews on Unilocal not just the good. The doctor upon speaking with him comes off as pompous, I was never treated at this office and I will never know. I was so stressed about this situation the doctor sent me a message asking if my review is «fair» the answer is my review is my review, if you don’t agree then the person can still walk into the office, as for myself I choose not to based on how they handled my situation. I would add also that they say they accept insurance but it’s at your risk, rather then say they will do what they can to submit insurance claim they would prefer that you pay cash and not go through insurance at all, furthermore they sent me a message telling me that insurances are there to deny claims. If you don’t have insurance then this is the place for you.

Dr. C is the best dentist I have ever been to! He is simply amazing.

I never thought I would say this, but I am looking forwarded to my next dental appointment! That is how fabulous Dr C and his staff are! I actually changed the type of dental insurance so that we could go to Dr C and that was one of the best decisions I ever made! We were going to another dentist in Tustin, and although the dentist was okay, we constantly were being over-​charged and told we need extensive work! That shocked me since I have always had good strong teeth. As soon as open enrollment came around, I changed my dental insurance!
My husband was the first to see Dr C and he came home raving about him and his staff! If you know my husband, you know this is highly unusual! He told me I was going to love this dentist and his staff… and he is so right!
I had made my initial appointment at lunch time but due to a mandatory meeting at work being scheduled at the same time as my dental appointment, I had to call on Sunday and leave a message that I need to reschedule my Tuesday appointment. Norma returned my call early on Monday and was able to reschedule my appt for later in the day on Tuesday! Even when I made my initial appt, I was able to get one within 1 week of calling. I know others said they had problems booking an appt but I sure didn’t! Both times, I was able to get one very quickly.
I arrived for my appt right on time and after a nice greeting by Norma, I was immediately taken to the X-​ray room by Lisa. Both of these ladies were very friendly and personable. They made me feel as if I were an old friend! The atmosphere was very relaxed and calm, which is nice in a dental office where patients often come in a bit apprehensive and afraid. Dr C uses the most modern equipment and having the full mouth x-​rays done was a breeze!
Lisa then walked me to the examination room, which has a big window at the foot of the chair, and is bright and cheerful. Dr C came in and introduced himself and welcomed me. He then proceeded to check and clean my teeth, with Lisa assisting. I was impressed that he himself did the cleaning! He told me about any spots that I had to be more careful when brushing and flossing but assured me that I had no cavities or problems that needed attention. I liked how he checked a couple times to make sure I was doing okay (which I was since he didn’t hurt me at all!). He didn’t try to talk me into any unnecessary work as my previous dentist did! He said my teeth looked good and I just need to make sure and floss well under my bridge and implant to avoid future problems. He also asked Lisa to give me a few of those things that you use to pull floss into tight spots (I forget what they are called) which she did. Dr C said he would see me again in 6 months, which was nice since the other dentist told me I need extensive cleaning every 4 months (which of course cost more money and is not covered by insurance!).
Dr C also gives you a Teeth Whitening kit, free of charge, when you return for your 6 month checkup. However, because I already have a tray at home, Lisa gave me a 6 month supply of the whitening gel today! I was pleasantly surprised and grateful!
After my exam, I made my next appt with Norma and pulled out my credit card to pay whatever wasn’t covered. Norma said «No payment today, I will submit this to your insurance and if there is any cost to you, I will call you. But, I expect the insurance to cover it totally». WOW! It would cost me at least $ 300 every time I visited my previous dentist!
I know this was an extremely long review but I like to read detailed reviews when I am making a decision on a business, so it is only fair I write one! I found Dr C on Unilocal and I have to thank every Unilocaler who reviewed him! Without you, I would not have known about this extraordinary dental office and never met Dr C, Lisa and Norma!
I wish I could give them 10 stars! I highly recommend your checking out Dr C if you are looking for a new dentist. I feel sure you will be very happy you did!

I called in to get a second opinion and was lucky enough to speak with Dr. C. He is very courteous and went over the procedures I should have based on the information I provided. Although I have not had a procedure done with Dr. C, the fact that he took the time from his busy schedule to speak with me, speaks volumes about the type of care you’ll receive.

Thank you fellow Unilocalers, we finally found the best dentist in Tustin! Our first dentist was very unprofessional. We never knew what was billed until our insurance company sent us our EOBs. We then tried another office and the hygienist practically had my daughter clenching her fist and curling her toes as she was getting her teeth cleaned (She’s 12 and loves to get her teeth cleaned but not at this office).
I decided to schedule an appointment for my husband (the guinea pig) to try out Dr. C due to all the reviews. It’s been over 5 years since our family has been with Dr. C. Here are a list of reasons why:
1)We are always seen on time.
2) Dr. C is always straight forward. He’ll let me know what is the problem and what are my options.
3) Norma will always let me know what my insurance will pay and what I have to pay.
4) Kim is the best hygienist! I’m totally scared of getting my teeth cleaned. I’m proud to say I no longer need numbing gel to clean my teeth. Yeah!!!
The only thing that I can say that is somewhat negative is that they are busy. We always try to make it to our appointment, otherwise, we would have to wait for another two to three weeks out. BUT I would not go any where else. Our family loves this place!!!

I just had an appointment here for the first time today and it was great. I moved out to California a few years back and hadn’t settled on a dentist out here.
Dr. C and staff are awesome! Norma, helped me right off the bat with my insurance. She provided me the pros/​cons of my insurance and whether it benefits me to carry them or be a cash patient.
I also loved that they do not double book patients. What is the point of an appointment if you are not seen right at that time at have to wait 15 – 20 minutes? I was seen at my appointment time and was in and out within an hour.
Dr. C and Lisa were very polite and attentive with my examination and cleaning. What I really appreciated was that Dr. C never pressured me into doing anything. He described how my teeth’s current state are and gave me options to my maintain them over the years.
The best part is I have needed a mouth guard in the past because I grind my teeth, my insurance doesn’t cover the guard, yet the office honored the insurance price rather that charging me the full amount.
If that wasn’t good enough they offer the patients free bleaching!
I have definitely found my new dentist.

Dr. C is great! I hate going to the dentist, but I’m usually in and out pretty quickly here. The things that go in the mouth for the x rays are really painful for me, but thy put these things on the side that makes them more comfortable. The best part is that they will make a whitening tray and give you free whitening gel with every visit.

Got 2 crowns done & I didn’t even feel any pain. His price is not cheap, but reasonable. Thank god for insurances. I finally pick up an electronic tooth brush. Hopefully, I don’t need more work done.

WOW WOW WOW,
very pleased with the service and quality. I went in for a cleaning, my hygienist was Kim, and she was amazing. She was very delicate, attentive and also fun to be around. She has an awesome attitude. A few days later went in for two crowns with Dr. C and he has good hands. Very quick and efficient, yet took the time to answer my questions and check up on me. Still need to go back for my permanent crowns but so far love this place. I do not live close by but this place is worth it… top notch.

10 stars if I could.
I was recommended to come here by a friend and I’m glad I did. Like most have noted, they are very punctual. I literally came in, checked in at the front desk, sat down, checked-​in on Unilocal,and my name was called. Awesome! Leave your magazine and iPad at home, you won’t have time to even pull it out unless you come super early I suppose.
As far as the actual check-​up and cleaning, they’re fantastic. My hygienist, Norma I believe, was very nice and had a fun chat about the economy and cartoons. Dr. C is like no other. Always attentive, he makes sure your comfortable; he really cares for his patients. You guys need to make Dr. C your dentist if you remotely dislike your current one.
Some have noted that booking appointments are a bit tough but the trade off is you won’t ever get double booked, no more having to wait even though your appointment was for thirty minutes ago, and you’ll receive QUALITY service.
On a side note, I haven’t experienced any booking problems. I will complete a cleaning and two additional dental work visits in the span of two weeks, literally!

Dr. C is consistently excellent, and the dental hygienists are careful and friendly. I drive 30 minutes to keep seeing Dr. C because he’s that good!
I’ve never waited more than 5 minutes to be seen. Thanks, Dr. C!

***update***
Been coming here now for a couple years and am pleased to say that they’re consistently excellent.
I’ve yet to make it past the «who wore it best» page of the gossip mag in their lobby (page 3?), that’s how on time they are. Impressive.

I’ll be honest — I hate going to the dentist! I mean, HATE!!!
They are very thorough and time efficient with their work and always take the time out to explain what is going on with my teeth I don’t need a dentist to hold my hand throughout the process, but I don’t want a dentist who seems more like a drill sargeant. These guys are the perfect in betweens! The office employees are super nice. For someone who hates the dentist and still recommends their dentist, I think that my opinion should be held in high regard.
Check them out, I think they take most insurance and their office attendants are super friendly!

Not entirely true but thank you for your response. But since you opened the door… They actually made me check with insurance company on TWO separate occasions to make sure I paid them a $ 50.00 for a no show fee (which they do not tell you about nor do you sign anything obligating you to this) and for a payment of service, that my insurance did not cover. Normally when you bill someone and they pay you, you have record of it! My 16 year old son was not a no-​show twice. He was a no show one time and they cancelled the next appointment without seeing him because they could not do the work. He got it done Dr. Elmer Yoshida– good guy drama free (714) 730‑9900, he now takes Met Life preferred provider!
Tustin Dentist
Dentistry
General Dentist