Hotel 29 Palms

THE JACUZZI TURNED US INTO PRUNESI!!!
BACKGROUND:
Minutes away from the town of Joshua Tree & Yucca Valley as well as Joshua Tree National Park and the US Marine Corp Air Ground Combat Center/​29 Palms Marine Base/​MCAGCC.
The Hotel 29 Palms Twentynine Palms/​Joshua Tree is a two story FEMA approved safe interior corridor hotel. All the rooms and common areas have smoke detectors, sprinklers and fire alarms.
STATS:
Free on-​site parking
Fitness center
24 hour business center
WiFi
Outdoor heated pool
Jacuzzi
24 hour front desk service
high-​speed DSL
Coffee maker
Hair drier
Sofa bed
Fridge
Microwave
EXPERIENCE:
Upon arrival into the hotel lobby I was greeted by a bubbly staff member, who checked me in quickly. She provided me two key cards, I asked that she hold one for SisTa, who wasn’t expected till a bit later and I wasn’t going to be around.
I took my key card and the map of the facility with a hand drawn path from «You are here» to my room and off I went. Easy to find the way and parking steps from the doorway. Love when that happens, so much gear to unload is a lot easier to haul a few feet, then through a lobby, upstairs and down the hall.
The room size was respectable enough to take all of our stuff and even have room to walk from the bed to the bathroom without tripping over packs, boots, and other conveniences. In this hotel stay, we opted for one bed and sofa bed for BroTha, most cost effective route and we made our online reservations.
I inspected the joint inside and out and took pics along the way. What a great place and to think, it didn’t even break the bank. Pool, spa, ahhhhh!!! I was already planning our Saturday night. Have a few fellow hikers over to chillax in the after The Main Event, oh and awesome! A fire pit ta boot.
The restroom was clean and well stocked, the bed was comfy, even BroTha liked sleeping on the sofa bed, said it didn’t feel like a sofa bed, it was really comfortable.
Almost forgot, breakfast. Wow! What a spread. Pastries, eggs and bakie, toast and cereal, juice and coffee. There was so many options and so much food we didn’t have to stop on the way to the Cove. Looking at their website earlier, I noticed that they are putting in a restaurant. I hope that doesn’t mean they will be getting rid of the continental breakfast. Our day starts early enough, we don’t have time to do a sit down, we need to grab and go.
SisTa and I will be booking Hotel 29 Palms for our next trip to Joshua Tree.

I found a bed bug and had a few bites. I stayed in room 204 last night and my girlfriend felt something crawling on her and squished it. Turned out to be a bed bug. I am covered in bites all over my back now. The manager was pretty nice though and gave us our money back, but we still had our vacation ruined because we had to wash and dry all of our belongings at high heat and were covered in itchy bites.

Amazing customer service! We would definitely stay here again. The walls are thin and they currently don’t have a continental breakfast. The hot tub was very enjoyable.
Again, awesome customer service!

I will try to nutshell my review:
*The GPS does not recognize their address… we were lost for over 45 min very late at night. The front desk was not able to help us with directions…
*They refused to cancel our reservation, even though we had made it 3 hours prior… we did not want to keep driving in circles… we were beyond tired and it was becoming unsafe for us to drive.
*The walls are VERY thin… could hear front desk ring all night.
*The next day while checking out… we were informed that the GPS issue was a very KNOWN issue… she said, they have tried to update it, but have not had any luck.
*She offered us a discount of 20%, but suggested we wait to have her talk to the Manager, who would probably give us 50%. When we spoke to the Manager… she not only refused the 50% discount, she refused the 20% we were offered the day before. She was very rude.
They would rather people drive, totally LOST and exhausted late at night… than cancel their room reservation. Now, I fully grasp companies that have policies and I totally support that… but there should always be an exception to the rule.
*If you are going to Bhakti Fest and are considering staying here… you are better off CAMPING.

This is a nice clean hotel that is great value for money. Good free breakfast is included, nice pool and spa, gym room, we even got a free dinner one night. our room was huge. I recommend it.

No, it doesn’t have as much fun and funky local flavor. But all the inns and B&Bs were booked. D’oh!
It’s in a decent location, the rates are good, and most importantly, it’s clean and comfortable. Always nice to come back to fresh sheets and towels.
Bed was nice, breakfast was solid, the jacuzzi was very enjoyable after a long day of outdoor activity, and the place was mostly very quiet and pleasant. Staff were all nice enough, too.
If you’re trying to make a last-​minute reservation like we were, I recommend this place! Worth it.

Found the hotel easily. It was very clean and the staff was great at check in. The fastes check in I’ve ever had.
The room was clean and spacious.
The internet was VERY VERY slow, but free. No pens or paper in the room, but a desk was provided with a lamp.
The breakfast needs ALOT of help. They were out of plates and silverware, I went to alert the front any no one was there. They had ceral, yoguart, sausage, some terrible omlet that was sooo bland, no taste and cold. They had a waffle maker, but only one and there was a line. It took longer cause the mix was really thick which mad the waffle hard and no grease spray so it stuck to the waffle maker. You had to rip the poor waffle to shreads to get it to release.
A girl came in wearing a nurses outfit with a rag. I had to ask if she worked there as she was not wearing any identification and the outfit threw me off. I asked about the waffle maker and she went into a speech how this is the second machine because the spray burnt the first one. I wanted breakfast, not a speech.
There was a nice pool, but no pool towels, so you had to use your room towels which made taking a shower an ordeal going to the desk and being greated with a sign saying they had to step away. NOT GOOD SERVICE!!!
There were no clean tables, and with a limited space it was packed.
Other than that it was a good price and clean room and good beds.
If we had to come back to the area I would try a different hotel

Came back for another stay after experiencing some less prestigious 29 palms hotels. The room was nicer this time, very clean with a nice comforter. Shower was unacceptable, almost a little faucet like trickle, and bath was too shallow to bathe. Nonetheless, the room was nice, clean, etc, and I watched Amish Mafia on the HBO flat screen till I fell asleep.
It was a sat night, about 40 degrees outside, and I realized my room was next to the pool. I was upset to be awakened my some girls partying in the jaccuzi near my window till I realized some girls were partying in the jaccuzzi next to my window half naked. I took a swig of my wild turkey and watched a bit till I fell asleep :)
Breakfast was good, served by a nice/​cute blonde girl. There is parking next to the entrance to breakfast room so no long cold walk to the car.

Nice place. Big rooms, very clean, pleasant service.
Free Internet .
Simple breakfast.
The kids enjoyed the pool and the hotel.
Suits families.

Pros–
New maintenance man is nice and helpful
Housekeeping friendly
Walking distance to supermarket and fast food
Complimentary breakfast: fair
Near a Kabob House restaurant that has delicious food and friendly service
Close to Joshua Tree National Park
CONS–
Reserved price wasn’t honored. Makes me question the integrity of the owner
Very small hotel staff: 4 – 6
Basic rooms: cockroach on wall, broken desk leg, crickets in room, horrible plumbing (tub and sink didn’t drain. showering in your own filth)
Thin walls: can hear people having sex next door
Housekeeping not available until 9am
Dirty pool (dead insects and bird feathers)
No towels at pool or gym
Pool locked but hotel guests open doors to friends (with kids) to use pool
Huge crowds for complimentary breakfast (unsure if those people are actual hotel guests or people who just walk in off the street)
Coffee cold
Tables left dirty
Walking down hallway you see dead crickets
Public bathroom very dirty
Couples basically having sex in jacuzzi (they only stopped when kids joined them)
Rooms facing street: very noisy, can hear cars at night
Rooms facing pool: can hear people splashing in pool and drinking at night
Should not be called hotel. more like motel
Save money and go to the Mariott or Best Western
Electricity was awful… shows the owner cut corners and went with the worst contractors.

Bottom Line Up Front: Decent place to stay for a quick overnighter or an extended stay. Pleasant staff, clean rooms, good rates.
I stayed here for 8 weeks while attending a course at the Marine Base. From the moment I made the reservation the staff was polite, informative, and professional. I checked in with no problems and my room was ready and waiting. The room was clean and passed my white glove treatment.
I stayed in their executive suite which has a lounge area with a 2 seat sofa, 2 cushioned lounge chairs, a coffee table, mini fridge, microwave, and a small countertop with sink. The sleeping area has a nice king size bed, 4 pillows of varied softness/​firmness, another lounge chair, a desk with an adjustable office seat, and a nice 32″ flat screen TV. There is ample lighting in the room and the bed linens were clean and fresh. The bathroom is plenty big with a nice tub and shower. Bathroom also has a hair dryer and phone by the toilet. Other room amenities include a small coffee maker, 2 more phone units, a safe for valuables, a 4 drawer dresser, 2 one drawer nightstands, an iron and ironing board, and a place to hang your clothes.
The daily maid service is reliable and excellent, replacing linens, towels, and emptying all trash. They do a really good job of keeping the room clean and not disturbing the stuff I had in drawers and hanging on the clothes rack. The staff downstairs at the desk were always pleasant, but I didn’t have to deal with them hardly at all.
The hotel does provide a Wi Fi connection free of charge, but the signal strength is unreliable at best. This did not affect me terribly as I had no laptop or wi fi requirements, but could prove problematic for those relying on a good connection for business or other Internet needs.
There is a daily morning continental breakfast served of the standard breakfast fair, coffee, juice, bagels, etc. Every Weds evening they have hot dinner available in the downstairs lounge for customer appreciation night. I haven’t sampled that so I can’t tell you how good or what is served.
The reason I can’t give more stars is because the walls are so thin (you can hear conversations even in a normal volume from the next room) and their fitness room is lacking any decent fitness equipment. There are 2 treadmills, a stair thingy, a bicycle that is on its last leg, and some weird looking chest press machine that I avoided. I used the gym at the local Marine base instead. Their night staff us very timid when dealing with after hours noise complaints, on no less than 3 occasions I had to go down to the pool after 10pm and ask the patrons to either leave the pool or keep the noise down. The hotel does not enforce the pool hours (supposed to close at 10pm) which sometimes leads to guests reveling there until the wee hours of the morning.