This place is a joke! The service is horrible. I tried placing a carry out order and sat on hold for 10 minutes. When I finally hung up and tried to call back, there was a busy signal for the next 20 minutes until I decided to give up. I will NEVER order or eat here again. I hope management sees this and does something to prevent this from happening to someone else.
Don V.
Évaluation du lieu : 4 Terrace Park, Cincinnati, OH
I usually like Cracker Barrel and I eat at one every few months. I had the pepper trout which was excellent with 3 side dishes. I am always amazed they can serve as much food as they do for under $ 15. The portions at this one seem to be bigger than usual. The wait staff was extremely friendly. The only complaint was my salad came out and then two minutes later the main course.
Nancy D.
Évaluation du lieu : 4 Cuyahoga Falls, OH
When you are picking up someone at airport and it’s 6a where to go for breakfast? Cracker Barrel. A little chilly this early in the morning so it was so nice they had a wood burning fireplace going. Sons girlfriend ordered blueberry pancakes. Loaded with fresh blueberries and 3 huge fluffy cakes. Son chose chocolate chip pancakes and not just a small handful loaded with chocolate chips. He had scrambled eggs and crisp bacon. I had grits .Def not like myrtle beach. but not horrible. And not a biscuit personm. But whenever at CB I have to get them fluffy. Def not dry. And scrambled eggs. Enough food that do not need to have lunch. Love walking thru the country store so many ideas for gifts for Christmas!
Tom s.
Évaluation du lieu : 2 Brunswick, OH
As we entered I noticed the brass door handles were very clean or new. The floor on the other hand was in need off a good mopping. I went to the restroom to wash my hands, it also needed a good mopping. There seemed to be a path of grime from each of the two restrooms going past the hostess stand into the restaurant. Our waitress greeted us promptly and took our drink orders and order. Our food for some reason just seem to be a good as a normal visit. The highlight came when I was cutting into my chicken(tuff chicken) when my knife slipped and broke my plate in half! Our waitress said she never saw that happen before and notified the Manager. He too was surprised and offered to replace my meal. Over all the people were nice but the restaurant but everything else was below par. I probably will avoid this Cracker Barrel until I see better reviews.
Mir E.
Évaluation du lieu : 2 Gates Mills, OH
This place could be great, heck it use to be. I like Cracker Barrel for the simplicity and the food is good as well as the price. But lately I don’t know if its management or the cooks or both, but it’s bad. Like super bad. So last time I was there on a Sunday and my friend ordered the home style chicken which is really good and I ordered some seasonal 3 piece chicken kinda of like the home style just not as much breading. So she then comes back like 5 mins later to inform me that they don’t have the one that I ordered anymore, so I get it and I understand, would’ve been nice to know when I ordered but whatever. So I then say just give me the home style chicken as well. She says okay and about 20 mins later she brings my broccoli and bread. I’m missing my chicken and my Mac and cheese which proceeds to come out another 8 mins at this point. Oh yes I am timing at this point. Long and behold she brings my friend and I this breaded chicken that looks like a lightly breaded pork chop. I kindly explain the situation and why these aren’t even close to what we ordered and here is the best part. She then goes on to tell me that the homestyle chicken has been sold out for a while and continues to say«I’m sorry about that next time I’ll make sure I’m listening» never again. I wanted to not tip her but my friend is a much better person than I am. I won’t be back for a while to say the least. In the past the manager use to walk around and check on customers without even asking for him, he remembered people and was very thoughtful. No idea who this new manager is or what they look like. Nope not a fan.
Simas U.
Évaluation du lieu : 4 Jersey City, NJ
My first time at a Cracker Barrel. I really enjoyed the raspberry lemonade and the huge portions of food! The homestyle chicken wasn’t exactly the best I ever had but it wasn’t bad at all. 4⁄5 stars is a fair rating for here.
Mimi S.
Évaluation du lieu : 3 Macedonia, OH
This place can be very inconsistent. Sometimes great sometimes just downright bad. I’ve has great grilled cheese and then scrambled eggs that were one giant piece served with sausage patties that were so tough you could use them as hockey pucks. Tonight on my visit the chicken and dumplings — the dumplings were big flat noodles. The corn bread dry and hard.
Gina C.
Évaluation du lieu : 1 Independence, OH
Terrible service! So slow, and rude too. Crammed 5 people at a 4 person table, never cleared our plates, and kept putting things down in front of the baby. The food was as expected for a Cracker Barrel. Not good, but no worse than usual.
Jennifer G.
Évaluation du lieu : 3 Pittsburgh, PA
If you have been to one Cracker Barrel, you’ve basically seen and tasted all that they have to offer. The main difference seems to be between the level of service that is provided. We visited this location early, at about 6:45. They had just opened at 6 and there were only two other tables in the whole restaurant. We were greeted promptly and orders taken. The food also came out fairly quickly. However, my husband asked for hot sauce and it took until he was almost done with his meal before the waitress was back with it. It is nice to not have a waitress hovering over you, but at the same time, it would have been nice for her to check in, especially for things like the hot sauce and drink refills. It wasn’t like she had a ton of tables to attend to, so we don’t know why she disappeared for so long. On the plus side, she did give me a diet pepsi in a to go cup which was nice for the car trip home. As always, the country store was filled with an eclectic mix of items, surprisingly including many cute tops. It is a great place to pick up unique gifts or add ons to other gifts.
Lauren K.
Évaluation du lieu : 1 Northbrook, IL
So I have never been to a Cracker Barrel. The service was friendly and prompt, 4 stars. The food, can you call it food? It was like pig slop. No. Is this what middle America eats? Just never go here. I mean Wendy’s was across the street and I honestly should have had a cheeseburger because NO! Bland, flavorless slop.
Mark G.
Évaluation du lieu : 5 Iowa City, IA
I love Cracker Barrel, reviewed a few of them already. Always 5 star comfort food for me. They have great breakfast, lunch, and dinner. I love the store while you wait or after you eat the fireplace, and the nostalgic décor. Always nice dining experience when you hit up a Cracker Barrel. Always get a desert if you aren’t at breakfast and get some Buckeye candy from the store!
Evol R.
Évaluation du lieu : 1 Cleveland, OH
We moved to hudson about 6months ago from cleveland and figured cracker barrel is a safe bet. Not so much… the food is always good but the service is another story. Since my fiancé’ is a server herself we try to keep an open mind and give them multiple chances but 9 out of ten times we go here we get bad service. Ive ordered things specially that servers tell me is «no problem» only to have my next server the next time i come in try and argue with me about how it can’t be done that way. I mean how hard is it to add a slice of ham and tomato to a grilled cheese sandwich and charge me for it? Or to substitute something on an order and charge me the difference. The tables and menus aren’t always very clean either. My last straw was we went on on a wednesday for lunch and it was fairly cold outside so there were only 3customers in there. Place was dead. We waited fairly long to even be seated while the register girl just stared at us. After being seated we put our menus down cause we already knew what we wanted. We had enough time to witness the manager go into the back for firewood and stock the fireplace, another couple get their food then a brand new couple get brought in, seated and get their food and we still hadn’t seen a waitress. We walked out and a waitress who was cleaning up the other side said«thanks for coming have a good time». Never again
Missy G.
Évaluation du lieu : 4 Hudson, OH
This review is very mixed. Buyer beware is the best warning. The food is nearly perfect, but the experience, not. I have gone here for years and the chaos here causes problems. Lots of screaming children in this place, always. On Saturdays, or at dinner time, you could wait close to an hour for your food. If you go here on a Sunday, you must arrive before 10AM. You will wait in the store after that time, and the store Is so crowded with people and stuff, that you cannot turn around. This is a noisy place, where you may not be able to talk or have a conversation with a friend, during the weekend hours of 11 to 2:00 because there are so many people here. Acoustics aside, the food can be great. There is a burning fireplace, and in the cold winter, it smells and looks wonderful. The good news? Best breakfast in town, hands down, no contest. Try the French Toast. It is the best anywhere. Blueberry muffins are out of this world. Dinners are not viable for vegetarians, since they cater to Atkins type diets, and offer an array of meats. They just added Grilled Cheese to the menu, but someone put ham in that recipe. The good news is that breakfast is served all day. The wait for the food and the crowds are upsetting and I continue to wonder why they cannot pull this together. The managers have a very permissive style and refuse to take charge, which could be an editorial for a different paper. Most remember what happened at the Tiedeman Road location. Enough said.
Ron P.
Évaluation du lieu : 4 Glendale, AZ
Always love Cracker Barrel. Great breakfast served all day.
Nancy B.
Évaluation du lieu : 2 Hudson, OH
Sunday morning early… most of Twinsburg doesn’t open until 8 or 10 on a Sunday… this is one of the 2 options for breakfast early. If you have been to one of this chain… you have been to all of them… Register /store staff — seemed to be distracted /confused… asked us if we needed help when we were standing at a register with items on the counter waiting to pay… and then walked around the counter and rang us up. Waitress — refilled our drinks in a timely manner… there was only 1 other person in the whole restaurant so there wasn’t much else to do but keep our glasses filled. Food — Hashbrown casserole is supposed to be the calling card at breakfast… this version was bone dry. They don’t serve maple syrup anymore… they serve«Natural Syrup»… huh? 55% maple, 45% corn syrup… barely could taste any maple… I guess we haven’t been to a Cracker Barrel in ~ 3 years… this is a sad turn of events. French toast was over coated with egg… I wouldn’t have gotten the Mama’s French Toast combo thing with over easy eggs if I knew that the french toast was basically scrambled eggs with a gummy bread filling… and syrup with barely any maple taste? Not good. Bread for the Egg Basket(aka in a Frame) was really dry… the butter like mounds from the French Toast helped… but not much. Given that we didn’t enjoy our meal when there was no one else ordering… we won’t be back to this location.
Yvone R.
Évaluation du lieu : 5 Ravenna, OH
We have always had wonderful servers and customer service from the store. Jake is our favorite person and I highly suggest asking for him if you stop in. The store, bathrooms and dining area has always been clean and neat. My oldest son once broke those glass lamps they set on the table, and although I offered to pay for it, they said, «No problem. They break all the time. Don’t worry about it!» All with a smile. The food is always wonderful. My favorite is the fried fish dinner. My sons love the kids menu — which you know if you have kids, is VERYIMPORTANT. I’ve never had a problem with my food order. My only downside thought would be for them to stop setting my children next to the fire lamps.
Gary P.
Évaluation du lieu : 2 Stow, OH
Had a crapy server but food was good
Mike B.
Évaluation du lieu : 5 FOREST HILLS, NY
Cracker Barrel: where enterprising Americans born and raised north of the Mason-Dixon go to get their southern-style food gorging on. I truly believe that if Cracker Barrel had been around early enough, we could’ve avoided the Civil War. I thoroughly enjoyed my breakfast which consisted of: 2 biscuits bacon sausage ham(country or sweet) 2 eggs any style home fries casserole grits(«sure, I hearda grits… I just ain’t neva seen a grit before») and a big heaping bowl of gravy needless to say, I soon took a nice, albeit short(blame the family) nap on the rocking chairs out front.