Chez Bazan

My Wife went to Chez Bazan, to try thier cupcakes, after trying a few places here in Tyler, Chez Bazan IF by far the best place that we ahve found, We had the Turtle cupcake, the cake was moist and a very nice flavor. The frosting was fantastic, smooth creamy and not to sweet, I would recommend Chez Bazan to anyone looking for ncie place to eat a cupcake.

Delicious bakery items. Also great place for lunch!

Stopped by for lunch and ordered a chicken salad sandwich on a croissant. Wow, what a disappointment. It tasted like a Walmart tub of chicken salad. It was grainey in texture, no flavor, and instead of having Grapes like the menu said it had the mushiest apples I’ve ever had. Gross gross gross. I was here last 18 years ago… I can wait another 18 to come back. Service was good though.

I’ve been there probably 6 times at least (for about 2 years I’ve live an hour away and don’t get to Tyler that often, otherwise I’d go more often & if steak lover hubby’s with me then not able to go after his 1 time). 5 of the times I’ve had lunch and have always enjoyed it & so did friends I brought, but early on I learned the hard way that they close the hot food selections at 2! Great soups & I loved the croissant ham sandwich once and some crepes last trip. Sorry can’t remember all the ingredients but was yummy (I’ve visited France several times, especially when living in Heidelberg, Germany, before and find the staff much friendlier here!). I have a REAL sweet tooth, I must say, so was disappointed the pink champagne cake wasn’t sweeter, but most likely more to most folks’ likings, but I ALWAYS take a selection of pastries home with me for later days to indulge in! Just wish they were calorie free! FYI, I NEVER use condiments nor salad dressings and the staff never had problems with honoring my requests.

I will not be giving this place business again. I went to a friends party that cake and cupcakes from here and the cupcakes were absolutely horrendous. They tasted as if they had been frozen and unthawed. I’ve had problems with service from here in the past, especially over the phone. I called to place an order and they brushed me off and told me to call the day before I wanted it but when I called they said that they would not be able to make my simple cake and couldn’t offer me anything else… I’m so glad Sam’s had what I had wanted instead!

Here is the list of reasons not to go into this horrible «French bakery and café»
First, completely chaotic atmosphere, when they weren’t busy.
Second, inconsistent pricing.
I called on Monday inquiring about a cake, the girl was very informative, very nice, and overall really helpful, gave me a quote, and I told her I’d call back or come in, in a couple days.
When I came in, I spoke to the same girl, very nice, even said she remembered me, but the quote was $ 50 more than original price, and my order was the exact same.
Third, they seem to treat their employees terribly. I could hear yelling in back.
I’ve been coming occasionally through the years, and though it’s been a very long time since the last time I’m severely disappointed. I won’t be coming back.
You should probably close the doors now.

The staff here is wonderfully gentle and happy, and can really brighten any sour morning. Their coffee drinks and lunch items are great.
They have an extensive assortment of pastries and baked goods, and all that I have tried have been absolutely delicious.

The food is okay but very poor customer service. The employees do not know how to handle 2 or 3 customers at a time. They are overpriced for the level of skill they actually have. A bunch of teenager and kids run the place. They can’t do anything special for you, so anyone with differemt dietary needs don’t even waste your time. They catered my party and when I asked if I can speak to manager or owner, I was told that they owner doesn’t speak to people who habe small parties, she will only talk to you if you order alot of food for a wedding. When the ice tea dispenser didn’t work, I told one of the employees she rolled her eyes at me and said «we will just give you a gallon of tea to go». So according to them. its okay if my guests have nothing to drink. They are never consistent with the availability of thier menu items. The response given to me was «the chefs just make what they feel like that day». Okay so, you have no system? Whoever the owner is needs to read this review because the customer service really needs improvement.

We had a WONDERFUL cake made this weekend for my mom’s birthday. It was a white cake with raspberry filling. It was very good, a little too sweet for my taste buds… but overall VERY enjoyable & everyone seemed to be thoroughly impressed!

The café itself is cute. The pastry and drinks were really good, but I didn’t like their food. I got the Chez Sampler, which is basically their tuna and chicken salad. It was presented so nicely, but the flavor lacked. Same goes for their pasta salad. I say stick to the pastries and drinks. I haven’t tried the sandwiches, but I’m pretty sure you can’t go bad with that either.

Been going back to this place for the past 7 years and have never had something I would eat again. The crepes are awesome, I have a small romance for crepes! The love for European pancakes!

A «French» bakery? In their dreams! There is not an item in this place that is French!
I came in not expecting much, because, after all, this is Tyler, and Tyler is about as far away from French culture as you can be. I still hoped that maybe I could find something worthwhile that could sate my desire for some REAL French bread and the treats I loved from the boulangeries and patiseries I often stop in when I’m in France.
I really don’t understand how they can possibly call themselves a French bakery, and I frankly find it a bit offensive. Their «baguette» is a loaf of American-​style French bread that tastes like it was possibly frozen before. There is not a single food item or dessert in the entire display that is French. I didn’t even see a croissant, for crying out loud! No pain au chocolat, no eclairs, no tartes of any kind. And the couple of things I sampled didn’t taste anything special, either.
It’s no wonder their only customers seem to be super old people with no sense of flavor or idea of what French food is.
PANERA BREAD IS MORE FRENCH THAN THIS RIDICULOUS PLACE.

We ordered our wedding cake from Chez Bazan and overall I was disappointed with the bakery. We did receive a beautiful wedding cake and our guest said it was delicious so I guess that counts for something.
I have a dairy allergy and had asked if they could provide a dairy free cake, I even offered to provide the dairy free ingredients. They were unwilling to do so (we went with them anyway because we couldn’t find a bakery who would do dairy free). After we had looked at the quote and had agreed to pay the full price when we ordered they changed the delivery fee.
The Monday before the wedding I called to verify the delivery time. They informed me that we had a balance on the bill and they would not deliver until it had been paid. I explained to them we had paid the full balance when we ordered; they even wrote pd in full on the receipt. The lady said they had made an error when we ordered and we would need to pay the difference. The lady I talked to was incredibly rude and I wonder what would have happened if I had not called as the wedding was the upcoming Friday.
When we cut into the cake at the reception it was not even what we had ordered. The top two layers were supposed to have a raspberry filling and the bottom was to have Italian crème. All the layers were filled with the raspberry.
Overall, I was incredibly disappointed with the customer service at Chez Bazan. I would not recommend chez bazan to someone who wants to be treated well. However, if you are only looking for a good product chez bazan does offer that.

Never been inside but ordered a birthday cake for someone else and it was wonderful. Moist, the most Amazing cream cheese icing and very pretty. I could have eaten the entire cake but wasn’t offered the option!
I will say the employees aren’t rocket scientists. Nothing «French sophistication» about it nor were they all that courteous.

This is Tyler. What else can you say? This place was highly overrated by friends who know no better. The breads and sweets can be had better at the highly overpriced local grocery chain. Tyler, I won’t miss you.

Delicious salad and some great desert for me!

I am not a «sweets» person. I do not enjoy eating cake or cookies just because but when I go into Chez Bazan I HAVE to have one of their cookies or slice of cake! The cookies are so soft and rich, they just melt in your mouth. They are never hard or feel like they have been sitting for too long! The employees are always friendly and welcoming. It’s a wonderful family atmosphere every time.
This is coming from someone who just recently became a customer. However, it’ s obvious to see customers of Chez Bazan, are loyal and many are long time customers.

I would give a rating of [0 Stars] if i could.
An atrocious restaurant that is insulting to the French language, since the name of the establishment is the only thing French about it.
The quality of the «food» was pathetic & management is shallow & pedantic. My condolences to the staff for the abuse meted out upon them.
In short, when looking for a bakery, definitely enjoy somewhere else. Chez Bazan shouldn’t even be a Plan B. Nor a Plan C, D, E… well, maybe a Plan X.
With «eating scraps from the dumpster» as Plan Y.
&
«Not eating. Period» as Plan Z

We received a wedding cake for $ 350 in three pieces and told not to stack until tomorrow or it will fall. I’m not a baker, but I know you are suppose to put dowels in the cake so you can stack.
The cake was lumpy and frosting showed marks where it was torn. The florist had to put a lot of flowers on cake to hide the imperfections. even at that the sides looked like waves. It was a very sorry job.
For a wedding it great to have a good tasting wedding cake, but it’s more important to have a finished cake.
Never heard a do it your self cake for that price. Do not buy from these people or your daughter will be upset. I’ld like my money back.

Si vous aimez la cuisine Francaise… stay the heck away from this place!
My tongue shudders to think of this place. First, there’s the über-​lame ads, which any person with half a European sensibility would respond to by promptly tossing wine at the TV and uttering a string of curses. Second, there’s the fact that there is not a SINGLE authentically French item in the entire «bakery,» and I use the term loosely.
You will see cookies, muffins, sandwiches (on sliced bread, mon dieu!) and cakes. Not gateaux, all simple and flat and moist, but great towering Texas cakes with mounds of icing. And the cookies. COOKIES! With chocolate chips and everything. Not a baguette in sight. The fact that Chez Bazan bears a French name is a joke and a travesty.
I would also like to add that all the thoroughly American fare I have eaten from this restaurant is also thoroughly bland. You’re better off getting a package of Tollhouse dough and a box of Duncan Hines from Brookshire’s.