Made an appointment to have the tires rotated and balanced today. The guy who helped us, Chris, was very nice and easy going. He showed us on a chart how worn our tires were. The whole thing took about 20 minutes(if not less).
Kendall H.
Évaluation du lieu : 5 Dallas, TX
Our family loves Discount Tire! The quality of service you receive is always top notch. The men who work here are honest and willing to help. I highly recommend this place!
Michael G.
Évaluation du lieu : 4 Tyler, TX
Came in to get get a nail taken out and tire patched. Walked in at 9:30AM on a Saturday, several customers were hanging out in waiting area. I knew I should have got up there earlier, but it was cold and my bed was too comfy. Anyways, had to wait a little bit as all staff were busy but they did acknowledge me. Once it was my turn, I explained my situation and showed the service advisor my tire. He said, I could leave it and they would text me in an hour when it was ready. Thirty minutes later I got my text that I was good to go. All in all, the staff was very busy but was busting there butts to take care of customers. I’ve bought tired from Discount Tire and will definitely be back.
Danny B.
Évaluation du lieu : 4 Tyler, TX
Professional staff and timely service. Have done business here on multiple occasions.
Eric S.
Évaluation du lieu : 1 Gladewater, TX
I took my wife’s BMW to Discount Tire(on Broadway) and had the same thing happen as the previous poster. The salesman insisted that I could not have a nail removed and patched. In fact the salesman insisted that all four tires had to be replaced, including a new tire replaced six months earlier. I left and went to Sears. I had the tire replaced by honest mechanics without high pressure sales. Shame on the salesman, the management and Discount Tire to allow such shady sales practices. I will NEVER be back. I advise the everyone to avoid this place as well.
Simon M.
Évaluation du lieu : 1 Tyler, TX
Do not go here. I have been long time customer and recently brought my wife’s vehicle with nail in one tire into shop on S. Broaday. I was told by sales guy that it could not be patched and needed new tire. He then went on to say that sense it was an all wheel drive Mercedes that I may need all 4 new tires… seriously. The vehicle only has 8,000 miles on it. Needless to say, I left and brought the vehicle down the street to Bill Day Day Tire where the tire was easily patched(for free) and was told there was no problem in the repairing where the nail was. I think I was profiled for driving a high end vehicle by the sales rep. Completely dishonest in my opinion.