I’m updating the review because, again, I called and this time it was Lorraine. I asked her for the measurements for a wooden«rug» that I had seen on a prior visit. When I described it she knew immediately what I was talking about. She was awfully cheerful about it when I asked her if she could give me the measurements which she promptly went back and actually measured. This is the kind of customer service that seems to be lost in our fast-paced American life. And that’s why this shop gets a five!