City Salon

A co-​worker got a great color/​haircut so I asked her where she went and she said City Salon so I decided to try it. Phong listened to what I asked for and intuitively knew what I wanted, plus the prices are reasonable. Very satisfied customer. :)

I did the Keratin treatment. The man phong? Is very knowledgeable. Prices are great and my hair is healthy and smooth. I had very curly frizzy hair that took me hours to do. Now I wash and go. I have a nice smooth body wave and I love it!

YAY. finally found a place that I can go to regularly. I’ve gone to so many salons But I could never see myself returning to them. I am sooo nervous everytime I try a new salon. I would hope and pray that it would be THE place I can trust my hair with.
A friend recommended me to this salon. She told me Phong is THE guy. I was very hesitant, but ended up making an appointment a couple months later. Phong was very nice and easy to talk to. I asked for layers. and he asked me a ton of questions after that with options. I didn’t know there was more to it! All the other places just did a basic layer to what they are accustomed to. Phong actually communicated with me. All in all, very satisfied. And it was only 18bux!.. for long hair!

I have been having phoung color, cut, and style my hair for 8 years. I have never had a hair stylist that was so attention to detail like phoung he always achieves every style that I ask him to do on my hair, I like that he takes his time and really makes sure you are satisfied with whatever look you are trying to achieve with your hair. His work is magical I’m very pleased and happy that him and his wife have their own salon and that it has been successful because they are such hard working people. They are always welcoming to me and I appreciate it so very much! You won’t regret coming to this place.

I went there for nail salon. A lady is bad attitude and rude. She did not wash my hand and cut my finger when manicure. The tools seem never be sterilized. Very bad experience.

I have never in my life cried after a haircut… until today. Phong ruined my hair, gave me terrible, uneven color, and the worst haircut of my life. As I’m sitting there crying, he starts yelling at me! I had showed him a picture of Kaley Cuoco’s cute new pixie, and the result he gave me was only similar to it in that both involve hair. WORST. EXPERIENCE. EVER. Run from this place.
I got it fixed later that day by Holly at 5150 Salon in Fremont, and she did a great job!

Avoid this salon at all costs if you have curly or wavy hair! These people don’t know how to work with anything that isn’t straight as a board!
I have wavy/​curly hair texture and I should have known something was wrong when the woman looked at my hair with a «stank face». Meaning, she wrinkled up her nose and looked at my hair in utter confusion and a little disgust. Great customer service right off the bat right? That was the first red flag.
Before seating me a station, she told me she couldn’t do anything to my hair without flat ironing it first. Second red flag.
The woman insisted on flat ironing the crap out of my hair in order to trim it. Even after I told her that my hair was already dry and I didn’t want to put it through so much heat and damage, she just gave me a look that made me feel uncomfortable for even bringing it up. So I gave in and let her flat iron it. Biggest mistake ever. First, the stylist didn’t even use any kind of heat protection before doing it. She kept working the same sections over and over with a flat iron to get it so straight to the point where I could smell my hair burning. This may be the standard procedure here but it’s just not right for my hair at the moment. Did I mention no after heat styling care either?

Very nice and friendly staff. They offer great salon services. Ever since I got a haircut from Kim few years back, I cannot think of getting haircut from anywhere else even if I have to wait for an appointment when it’s busy. She pays close attention to details. Highly recommended this place.

My husband often has always found it difficult finding a reasonable stylist. But he has been religiously going to this place for 3 yrs if i’m correct… I recently took my son who was a terror when it came to cutting hair. I use to hate walking in to a salon and telling them what sort of hair cut i wanted and walking out with my sons hair looking nothing like i wanted. with a two team stylist they gave my son a haircut i wanted and made his birthday perfect… for a year ive been a regular and they have worked there magic my son no longer crys and enjoys his lollipop and hair cut…

Let me just add that I’ve been going to Phoung for years since my first year in college. I’m so happy he and his wife have got a salon of their own.
So far I’ve only have had Phoung cut, color, and style my hair; but I’ve seen the work the other stylists do and it’s not bad. Phoung really takes his time to make sure your happy and he is happy with the final results. Usually he is by appointment only, but he can squeeze a few walk-​ins depending how busy he is.

Great place for men’s haircut! I’ve been searching for a good place since my stylist retired from the business last year. I found it. You won’t be disappointed. They take their time to give you the most professional service for a very reasonable price.

I’ve never been to City Salon but I sure have followed the new owner, Phong, wherever he went. When I heard that he took over this salon, I was happy for him. My mom, sister, and I have been long time customers.
Now, if you get your hair done with Phong, make sure you set aside about 3 hours. This would be for a haircut and color. If you are in a hurry, I would advice that you reschedule. It’s not that he is slow, he takes his time and he gets busy with lots of customers. Don’t be surprise, he might work on your hair and somebody’s hair at the same time. Don’t worry, the time is split evenly that you might be waiting for your color to set, etc. Even when I was the only customer, it still took 3 hours. Again, he likes to take his time to get your color and especially haircut right. I’ve had layers from other salons even the fancy and expensive ones. They don’t really come close to how Phong does layers. He blends the lengths together so you don’t look like you had a bowl haircut on half of your head.
It’s his salon so the haircuts represent him and I see him double check or still fix the styles from the other hairdressers before they leave his shop.
Weekends are really busy so come on a weekday. Phong and his wife are very nice. Hopefully, they’ll find additional help and have more success.

Phong is the best! Check his salon if you always want to look your best!

I’ve gone here twice, and both times I had to wait an unreasonably long time. I heard that the owner is good and made an appointment with him both times. I was so excited that they could accommodate an appointment on the same day. I got there 5 minutes early for my 6 pm appointment. The owner Phong asked me if I needed a haircut, and I said yes and specifically mentioned that I have a 6 pm appt with him, just to make sure they didn’t think I was a walk in. While I was waiting, a lady came in and said she had a 6:30 appt. They put her in a seat after a few minutes, but I just thought that maybe her appt was with someone else. Then she later ended up in Phong’s chair and he began working in her hair. At some point, Phong apologized to me for the wait, so I figured that he had some reason for taking care of her first… maybe he was fixing the haircut his staff did. Then another guy came in at 6:30, said he had a 6:30 appt. Finally, at 7 pm (an HOUR after my appt), one of the staff asked me to get into one of the seats, where I proceeded to wait another 15 minutes. Then she came over and straightened my hair, saying that she’s just helping Phong out while I wait (Phong was now working on another lady’s hair, someone who he was working on when I arrived, and just finished with her hair treatment). While the lady kept straightening my hair, Phong finished with his client and asked the guy (with the 6:30 appt) to get into his seat. And he proceeded to give HIM a haircut. When he was finally done with both his 6:30 appts, then he got around to give me my haircut. The cut was fine, not really amazing, and about 2 inches longer than the length I asked for. Definitely not worth waiting an hour for. Even though the price is great, and Phong and the staff are nice enough, I won’t be coming back. They need to figure out a better way to manage their appts and all the clients they have in their salon. I don’t understand why Phong ends up cutting everyone’s hair after his staff already cut it. Feels like a weird haircutting assembly line.

since new ownership took over it has become busy. thats because Phong and his wife are awesome. i sometimes have an appt and other times i dont. they know me im a regular but that doesnt make me feel special they treat everyone nice. they are friendly folks. they are really busy so better to make an appointment, they try to accomedate everyone who «walks in» too so if your in a hurry not the place to be without appt. the 2 of them work fast but take their time so its right. the prices are great, staff is knowledgeable, and its clean. theyve also added products to buy. ive showed pictures of how i want my hair and its done. glad they took over this place. van was new but shes come along way. i trust her to do my kids hair and mine now.

I stepped into this salon today for a haircut and had just one thing on my mind… feel lighter in this sweltering clime: X. Guess what ??? I stepped out of this salon, feeling lighter & looking finer (blushy blushy) n confident. Phong (the guy in a classy cap) is extraordinary in his profession. I am not exaggerating because I have got extremely unruly hair. I preferred to keep them very short but girly. I wanted to keep my locks on each side moderately longer with crazy volume at the crownI chose a hairdo from one of pictures and thought to myself –oops !! my hair is gonna give you real hard time; Kudos to Phong who did a remarkable job. I was pleased to find the picture I had chosen but my hairstyle came out picture perfect: D. WOWW !! Besides the staff is very friendly. 10 STARS TO CITY SALON —

Love this place. Phong does an excellent job, gives u exactly what you ask for. From the cut to the color to the style. Make an appointment because this place gets busy.

I got my nails and hair done here for Junior Prom.
My nails looked magnificent. Along with my hair, I showed Phong the picture of the hair I wanted. He studied it and he imitated it onto my hair. Let’s just say I fell in love with the results. It looked exactly like the picture, but better :) I’m definitely coming back here to get my nails and hair done for Senior Ball!

I come to this place every 2 weeks to get my haircut. The lady gets the job done and I am a happy camper.

I went to city salon to get my eyebrows threaded with my cousin because our usual threader from Venus Salon wasnt going to work til later so we decided to try another salon across the street.
The results ended horribly! Our eyebrows are unevenly shaped and still burn from the thread she used! Normally, more experienced threaders thread fast… It hurt more especially because of her slow pace. We both teared up and felt very tense laying down. She didnt even make us pull our eyebrows up! She also didnt wear gloves or wash her hands and she hella scratched my forehead. Then she plucked our eyebrows. Thats the part i dont get! Threading it was pointless if shes just gonna pluck it in the end. I shouldve waited for the venus salon threader! We are not happy with our eyebrows. I cant believe they still burn! Im not even overexaggerating.