Returned a year later for another massage as I was in the area and I also wanted to get my niece one for completing her first year as an undergrad! Well…it was awful. The first 10 minutes started out fine enough. They DONOT use oil/lotion anymore. It was strictly over the sheet. After about 10 minutes the lady at the front desk came in and loudly spoke to both ladies while we were getting our massages. Then my nieces therapist leaves the room. For FIVEMINUTES… I had to ask my therapist to go get here. So then I’m also left without a therapist. Needless to say when they both came back, they continued to speak the entire time. I mean THEENTIRETIME they spoke, laughed… it was insanity. When I asked if I could just have a moment to meditate they ignored me and kept chatting. Last but not least, they end the massage by finally pulling down your sheet and lathering thick oil all over your back… they do not rub, they literally just brush it all over your back. then they put a hot towel on to wipe it off and they are done. Somehow, what was supposed to be 60 minute massages each… turned out to be 48minutes each and somehow we both ended at the same time…(So my niece got about 43 minutes). I too left with a horrible shoulder pain that I had to have resolved at another spa the following day. Needless to say, I won’t be returning.
Liz R.
Évaluation du lieu : 3 West New York, NJ
I set an appointment up just to make sure I did not have a problem. I rang the doorbell and as I’m coming upstairs there was a lady there making sure that I was trying to get into the spa and not somewhere else. She was quite nice and asked me if it was my first time which I responded yes to because it was. I was drawn back because this entrance is nice, I mean really nice for Bergenline standards and very spacious. I was then brought to the changing room. Another lady brought me in and then provided me with a robe, towel and slippers to get into. I waited and then she rudely brings me into the sauna like if I’m taking too long however, how would I know where the sauna is it is my first time there. The sauna was inside the scrub room so it was convenient. After maybe 10 minutes she comes and proceeds with the body scrub. What a scrub, she literally scrubbed every single portion of my body and was thorough. I did not feel as though she was using a good scrub since you did not feel any granular anything so that was odd but nevertheless, her service was excellent. They should have a shower head or something to wash off but she uses the old pot and bucket, which was fine. After the amazing scrub she proceeds to the massage. This is where I was very unhappy. One, no option of what type of massage only light medium or strong. She did not ask if I would like for her to work in a certain area more than another or if it hurt anywhere. During the massage she did not ask me if I was ok whatsoever during anytime — definitely not a typical massage anywhere(I’m a world traveler and this is nowhere near a Thai massage or Chinese massage or any Asian massage by any means). I left with a huge pain on my right shoulder which I will go to another massage place tonight to alleviate because the pain is just horrible! There was no water provided before, during or after the massage and I was DYING of thirst. All she did was apply pressure to my pressure points, no rubbing or massaging for that matter. Above it all, there was no oil or lotion used — I have never experienced something like this. When I finished I proceeded to the sauna hut which was so cute… I did lay there for quite some time since I was in pain after that awful massage. I was stretching and massaging myself because I was in bad pain after that horrific massage. During checkout I provided my gift certificate and gave a $ 25 tip just to not even experience what others wrote and because the scrub was good and she did a very good job. Even with a $ 25 tip she was looking at me like I was a little odd but either way, I have no intention on ever returning so it was fine with me. This is definitely a cute spa with some amazing space which was well worth it but I would never go back. If they applied attention to the little things(customer service proper etiquette) perhaps give a tour and don’t make me feel like I’m stupid for not knowing where to go or rushed during my services they would get better feedback and consistent clients.
Liberty M.
Évaluation du lieu : 4 Hoboken, NJ
Modern beautiful interior, the pictures are real! The staff was very nice, lacking some English language skills but non the less courteous. The deep tissue massage I got was wonderful, not the best I’ve ever had but it was unique, relaxing, stress relieving, and pain reducing. I thought it was kinda weird they left the room door open while getting massaged but was closed when I requested and the music didn’t stay on consistently. I couldn’t get over the amount of space this location has! I think this would be ideal for a bachelorette party or bridal party day-of-wedding festivities. They are equipped with flat screen TVs, massage chairs, lockers, saunas, showers, and a hot floor room! I started my spa experience with a sauna followed by a shower, then ended with a rest on the hot floors which is excellent to have your massage set and for your back. Great experience!
Emily E.
Évaluation du lieu : 5 East Brunswick, NJ
Lovely experience— the hot huts were super cute. My friend and I were in the area visiting and were looking for a place to warm up and relax. The whole place is very dark and zen like. So we signed up for a 1 hour massage. We were pleasantly surprised that it included access to the rest of the spa. We started for 20 – 30 minutes in the dry sauna. They give you bottles of water, towels, robe, and slippers. Then they give you soaps to shower off and move into a medium heat hot hut to dry off. The massage is a typical Thai massage. I got oils with mine; my friend did not. Once done they put you in another hot hut to lay down and relax your muscles. It’s not the kind of quick in and out spa. They seem to encourage taking the time to relax and such. I would recommend just a little more lighting. Over all clean and happy with services. Would go back for a scrub if I had more time.
Mohammad A.
Évaluation du lieu : 4 Union City, NJ
Just finished getting a full body scrub/massage. It was simply amazing. It was exactly what I needed, First, your told to go to the sauna for roughly 10 minutes and once your called, they give you a body scrub to thoroughly clean every inch of your body. Then, the full body massage begins; you’re given an option for either light, medium, or strong strength. Once that’s all done, you feel revitalised and energized. Their prices are decent, especially for the amazing experience that is much more valuable than the price. *as a side note: they do not bother you about the tip, if you give a decent amount.
Q Q.
Évaluation du lieu : 3 Manhattan, NY
Same thing always happen to me with this place, I would pay and tip and the owner would hassle you for more tip, if you don’t add to the tip to her satisfaction, she would have an ugly remarks… So I went for a scrub yesterday, I make sure I made change with exact payment and tip from a grocery store before I got there.(The lady /owner always push you to give more tips) at the end, I gave a 15% tip, she pushed for more(I expected it cause she does it all the time). So I asked her how many % is proper for tip, she said, «15, 20, more, more, you give more alway, good scrub, you like right?» So I said to her, «that’s 15% tip in your hand». To round it all up, The Lady called me, «CHEAP» in Chinese thinking I won’t understand. I was like, «Wat», did you just called me cheap? She said, «you give more before, you give more» … To cut the long story short, I said my good night without adding to the tip that I already gave. Good scrub and massage but I have had better. I would advice you to get your cash ready when going. They charge 6% on credit card. Their hours are 8 to 10pm I believe. Nice place.