Long Island Computer Repairs

Don’t waste your time on these scam artists. I went here because I was having a problem with my Mac. After taking a quick look at it Rick said it’d cost about $ 400 in repairs. I thought this price was absurd so I went elsewhere. Turns out the repairs only cost $ 90. He was obviously overcharging me to pocket the extra money.

I came to have my computer fixed at LI Computer Repairs recently. Over the last couple of months they went through a transition to a new owner. I know the owner personally and know that a lot of the previously bad reviews were from the old régime.
Ferney (their tech) was consistently communicative, fair in pricing, and quick to get the repair done (and all of my pictures back!!!) They diagnosed my laptop with having a bad Hard Drive and were quickly able to get EVERYTHING back to me. I don’t think the tech in the store knew that I knew the owner and just was as cheerful as he would be with anyone else coming in (I assume).
So I just wanted to put in my $ 0.02 and say that LI Computer Repairs is awesome, they helped me, and you should let them help you out as well (They also installed a Wireless Light Switch and WiFi Power Adapter so I can control my Wall AC and lights when I’m out of the house! No more coming home to a hot house!)

The hinge broke on my Dell laptop about a month ago-​We hung on as long as we could. Finally after weeks of speaking with different companies i came across LI Computer Repairs. When the monitor was finally hanging off the computer i called them on Mothers day and received a called back in minutes! After weeks of having frustrating conversations with various computer repair companies I felt very relieved after talking with these guys. They told me to bring it in the next day which i promptly did. I walked in not knowing what to expect-​The guy behind the counter was wonderful he said if i had 5 minutes he would fix on the spot. Now he could have charged me anything he wanted and I would not have a clue. However he was honest and a helluva a nice guy and sent me on my way in 5 minutes. I cant say enough of how well i was treated and how honest they are. They are best! i will be using them for years to come.

It’s been more than a month since I’ve given them my laptop to fix, they told me itd be ready by a week, I still haven’t received my laptop back after calling back and visiting them multiple times. I just called back today, and the number didn’t even go through.

These guys are a bunch of scam artists. Please don’t waste your time with this place. Go somewhere else. These guys are incredibly disorganized, loses personal items from customers and are not reliable at all.

Raz and Desmond are superstars! The hard drive on my laptop crashed and burned. Everywhere was telling me that it was my motherboard without even a diagnosis. LI Computer Repairs ran a diagnosis and determined that it was just the hard drive that was defective. They put a new one in but that one was defective too. They called and told me that they needed one more day to make sure that when they gave me back my computer the 2^nd HD would work. That is dedication and customer service!!!
They gave me great advice on the purchase of another computer and even gaming systems (PS4 instead of XBox 1) for my son. They have my business 100%
Thanks guys!

I found LI Computer Repairs through the web and they helped me with my situation. I had a DC Jack that needed repair. I sent it in and they fixed it and i had it back within a week. Great and Fast Service!

At first this place seemed profesional, but after I spoke with them about my sons desktop I realized they were complete scam artist. They want to sell you refurbished laptops in exchange for your computer/​laptop after they claim everything under the sun is wrong with your pc. Never will go here again, very unprofessional.

As with any business, especially computers repair, you need to know what you want and to ask questions and not expect to be given what you originally had before you go to a repair place. My experience, although thinking with my heart and not my head, was middle of the road after getting back home and actually seeing and experiencing what I had and what I lost. True, my hard drive crashed, and I had it replaced. The tech was cordial and got my computer back to me in 2 days which was great since I work from home and use it exclusively.
My pet peeves 1) the new (or something laying around the shop) HD was 232GBs while my original was 340GBs. I lost 100GBs. In this day and age of 500,750GBs or even 1TB of space — come on now– 232GBs??? a shame…2) everything was verbal — a year on the HD and 45 days on the OS as far as a warranty. Piece of paper, as a receipt would have been the professional route. If I go back in 30 days where/what’s my proof besides a sales receipt. Scary.
On the slightly positive side, my previous processor ran at 5400rpms while the replacement was at 6200rpms. I previously had MS WIN 7 Home Premium and now I have WIN 7 Professional — no big difference between them in comparision IMO. I was given the full MS Office 2007 version but unfortunately lost the full MS Office 2010 that I installed.
The lesson I learned was not to want and wish to get your fixed laptop back asap without knowing the repercussions of just getting it fixed. Get it writing what you want or what they can or can’t do. They will not volunteer any info besides the usual «we’ll look at and get back to you.»
$ 200 for this repair seemed a little high since an additional $ 200 would get me my pick of new laptops with plenty of space to spare.
P. S. can’t give half ratings otherwise I would have given 2/​½ stars-​middle of the road experience. 3 stars seemed too positive.

Great service received from this place. Tech is very knowledgeable and helpful. Highly recommended.