If I could give zero stars I would. The front office lady is one of the most rude person I’ve ever had the displeasure to encounter. She was very clear that we were on her time and was not the least accommodating. From appearance to bad attitude, it was a mess from the beginning. She looked as she was wearing a shirt three sizes to small that was riding up her big belly. Which opened up a clear and unpleasant view of her undergarments and rear crevasse that only mosses himself could have made larger. Her attitude was equally as horrendous. Do not expect a greeting from her as you walk through the front door of the office. Instead expect a look as if she was thinking«who the hell are you or here comes another annoying customers». To boot her use of the English language resembled that of a child still watching a pbs show in search of their first correctly pronounced word. Clear to say if upper management happens to read this, I ask that you please remove this lady from this establishment, as she is completely the opposite of what a person in her field should be. However Luis, the front office gentlemen is decent and kind so keep him.