Care For Womens Medical Group

Had an appointment today and met their NP Mary Berg. She was very personable and caring. Listened to all my concerns and offered solutions. I have been going here for years and they are a group of caring providers. I have never had any problems with scheduling, my appointments or the care I received. The also have several offices to pick from. I would highly recommend them.

Where do I begin? When I first timed I called I was put on hold for about 20 min. I’m sure they are a busy office and have lots of things to do, but at some point wouldn’t it be better to ask for me to call back or to have them to call me back. The the next problem I had is their scheduling. I made sure of when I could have my appointment for many different reasons, even called backed to confirm and to give additional details that they needed to book me. They still managed to book me the same week I told them not to and had the gall to say me that was the date that I wanted. Everyone I had to talk to was rude and talked down to me. I can only imagine what the Doctors are like.

This review is for Dr Du. This OB was the absolute worst I have ever seen. I have been a L&D nurse for over 10 years. Dr Du delivered my nephew, and I witnessed the absolute worst vaginal delivery of my career. I have seen thousands of deliveries and she by far the most negligent and inappropriate. I actually feared for my sisters and nephews safety under her care. This physical group my be decent… but do not let Dr Du touch you or your baby.

I started seeing Dr Johnson a few months ago for a very large cyst, removed Jan of this year, dr Johnson sits with you explains everything in detail to you about what is will be done, I had to have asked him a million questions did not bother him he was not in a hurry to run out of the room, he is very kind, he makes you feel comfortable, I can not say enough good things about dr Johnson he knows what he is doing, he listens to you he truly seems to care about you, oh and he has a good sense of humor !!
Staff has always been friendly never any problem with them, only had a billing issue once and they took care of it right away.
Office is clean and well lite.
Dr Johnson is great and if you need a new obgyn go in and see him .
I am thankful to have dr Johnson
If it wasn’t for dr Johnson I would still be in so much pain, I had a few issues after my surgery and took wonderful care of me durning those issues as well as the ones that brought me to him in the first place .
but I am getting better now and I know it is because I was in such great hands. If I could give more then 5 stars I would !!
Thank you so very much Dr Johnson

This group of OB doctors are the best! Dr. Valenzuela has delivered 3 of our children and we could not be happier. She has the best bedside manner — warm, compassionate and always available. She is very intelligent and is always by your side during these precious moments. We trust them implicitly and recommend all of our friends and family to them.

This is my first pregnancy and im so glad I chose Dr. Johnson he is so humble yet professional. He puts my mind at ease every time i have an appointment. The staff is always very friendly and helpful.

So… after seeing a Reproductive Endocrinologist (RE) whom I trust and getting pregnant. My RE recommended that I give this practice another chance before moving on to another group. So I decided to give the practice another chance and after one appointment if service had improved I planned to take down my previous post on Unilocal,as that would only be fair. Well I was just informed that the practice «refuses to take me back as a patient» due to me «writing a really bad review on Unilocal». hahahahahaha! This is actually pretty funny to me. My thoughts are that since several months have passed it seems like they would have tried to provide me better service to demonstrate their disdain at my previous poor experience. Unfortunately, no. still the same. I tried to do the right thing by trying to give a second chance. Now my review stands and I am moving on to another of the several options available to me in this area. Hope they learn better customer service in the future.

Their maternity care is a recipe for a cesarean. Too many doctors who aren’t familiar with your situation, not enough patience for the human body. There was extreme pressure for an induction. Once in the hospital I hardly saw the doctor.

My experience here with the doctors and staff was amazing! I would highly recommend this office to my friends and family. They staff really shows what it’s like to be compassionate and caring towards their patients, which nowadays is rare. The staff is also always friendly over the phone and accomodating. Definitely a great obgyn office. 5 stars!

The Drs, NPs and Nurses are great and welcoming however the front staff has much to be desired. When you first walk into the practice you are greeted by a cold, closed off glass window and a clip board to sign in. Thank you for the nice welcome and making me feel like a valued patient. Research has been done on the effects of how patients feel when visiting offices. I hope they tear down the closed glass which will make the office interact with patients and not make them feel like just a number. Oh, maybe it would help their gossiping and chatting too.
Thank you for your response Kristina. However, HIPAA does NOT require a privacy glass at front desks for compliance reasons. This a myth. I’m a pharma rep and a vast majority of offices I see across the Inland Empire and desert do not have privacy glass. I encourage you to give a more open and inviting impression to your patients and I guarantee you’ll have a significant increase in happy and returning patients.

So I’m 39 weeks and 4 days pregnant. I love the Drs I’ve seen, which have been Dr Vu and Dr Valenzuela. & the staff is pretty nice… But I just can’t believe they don’t have any appointments for me to come back… I’m 39 weeks pregnant and need a check up every week or sooner… And they tell me they have nothing. How is that possible? I need one. So I’m crying in my car with no future appointment to see a dr. I have to just wait until I have her. They just don’t care. I say well I guess I can’t make an appointment because the next one is over a week pasty due date. And they tell me, yep. I’m sitting here regretting not going to a private dr like Dr Channel (I used to work with him and thought it would be too weird because we know each other) I worked for him and know first hand that he ALWAYS squeezed in his close to delivery patients. Could be hormones to blame for the crying but I am still so confused as to how they «just don’t have an appointment» I don’t know what to do.

The office billing rep called me back about billing questions I had. Erica was initially nice once I started to state my grievance she kept cutting me off, talking over me, and then I had to ask her let me talk please and her response was «OK TERRI go ahead and speak «I couldn’t believe she was so RUDE, arrogant, and condescending. I hope one day when she has a problem with a company and she wants to express herself they treat as if she is unimportant. Maybe she will be more understanding to the clients needs. Unacceptable. Now I see that it is OK treat people badly. I still enjoy my experience with the Dr. Vu.

So. I had my baby Oct 10. I was induced since we were a week late. Dr Valenzuela was my Dr. She was… AMAZING! She rocked! I only met her once before, so when I heard she was the dr on call, I wasn’t excited but everything turned out so well! Other than the contractions, my labor was a breeze thanks to all the staff. I will now definitely recommend CFWG to anyone!
Ps the front staff ended up being very nice towards the end of my pregnancy. Not sure if they read the reviews on here, but customer service was a lot better towards the end.

When I decided to be seen here as a patient, I cannot even begin to state how excited I was for my appointment (even though it was scheduled 2 months out) due to all of the amazing reviews I read on Dr. Monica Valenzuela. I initially needed a not good, but GREAT OB/​GYN for my infertility issues. Waiting 2 months to see a doctor seemed pretty ridiculous, but I thought with those reviews, she must be worth the wait. Once there, everyone was professional but began with me being charged a very hefty copay before even being seen. Keep in mind, this was my very first visit.
For the most part, I don’t have issues with the office but my biggest problem was how far out the appointments are scheduled, to only spend 20 minutes tops with the Dr., and the fact that I was being overcharged in my copays. When I received EOB’s from my insurance, my co workers, not Care for Women, helped me figure out that I had overpaid in my visits. I work with insurances in the dental field so I am the first to say that it is not their job to know my insurance coverage, but thought it would have been courteous on their behalf to keep me informed that I had a credit of almost $ 90.00, after all claims were paid. I was very communicative with the staff and let them know that I did not understand my insurance plan and asked on several occasions if I could trouble them to help explain which of their services were covered and which were not, but I was never able to receive a solid answer, just a transfer to Erika’s extension. The one time when I was definitely not happy was that my last visit was a follow up to discuss my results for ultrasound and blood work. My appointment was about 30 min long from check in to check out and concluded with the doctor prescribing me a few pills to help me have babies. 1 month later I found out that that visit was billed as an infertility consultation, and was not covered by my insurance because infertility is not a covered benefit. I never fought it not did I wish to, but did think it was a little inconsiderate of them to not inform me that my insurance would not pay for anything «infertility». After all they knew from the very beginning why I was there. Dr. Valenzuela is awesome, very sweet and personable, and so are the 2 medical assistants i got to meet. I just wish my experiences with the front office would have been more pleasant. I am now most certainly hesitant to reschedule another appointment unless necessary, which is a shame because I finally found an OB who I look forward to seeing. 3 stars for the office for needed improvement, but 5 stars for Dr. Valenzuela!

All doctors are great, staff is friendly and they have 3 convenient locations in Inland Empire. My wife went to this medical group when she got pregnant and she enjoyed speaking with everyone she dealt with regarding her pregnancy and trusted them to deliver our child. Trust is a huge factor with these kind of things. I’d recommend them to any of my friends which I now have and if the wife and I have another child, they will be the ones we go to again. Big thanks to Dr. Johnson, Dr. Vu and Dr. Valenzuela for being so kind and caring.

I am so happy to consider Dr. V my personal physician! She is amazing! Kind, friendly and an awesome clinician. I think her being a Doctor of Osteopathy makes her treat her patients like real people not just diseases like some doctors. She did my Hysterectomy with the Da Vinci robot and i was back at work 2 days later! I recommend her to anyone and everyone! Her office staff are hit or miss but i don’t hold that against her. Her diagnostic and clinical skills have made me feel great and i really appreciate her.

I would like to express my highest recommendations for this establishment! I am disappointed that so many people are so negative. I found the staff to be accommodating and with three offices, they do their best to get you the appointments you need. I can say I have been to all three offices and all are wonderful! They had to change an appointment because an emergency came up, but I understood and they did their very best to get me in as soon as possible. I am almost 50 and have been to many doctors’ offices, have had two children — and realize that healthcare has changed over the years. You do have to wait a little while to be called back, but the waiting room is nice and I challenge you to find a place today where there is no wait… These people are very professional and do their best.
After having problems, I had a hysterectomy on May 8^th this year. Dr. Vu was the best. She was thorough in her explanations, honest, open to hearing my concerns, and efficient. I was nervous on the day of my surgery, but all the assistants at the surgical center spoke highly of her. She use the DaVinci robotic assisted method and my surgery went perfectly! I was up out of the hospital the next day and recovered quickly. After a week I felt good, after a month I was back to normal, and at 6 weeks I was working out. I am so happy I had the surgery and would recommend Care for Women’s Medical Group and Dr. Vu to everyone!

I’ve been searching to establish a new OB/​GYN doctor and I highly suggest this place. The staff is organized and friendly. Dr. Franklin Johnson is informative, understanding and kind. I have been searching for a great doctor like him for some time. The waiting room time is not long and they email you new patient forms to fill out ahead of time which saves time. The front desk staff, the nurse that called me in and the checkout staff, Maricela, were helpful, polite and very nice. The office is clean and was easy to find with my GPS. Very happy I chose this doctor as my new OB/​GYN.

I have had three high risk and issue packed pregnancies. The care, sympathy and knowledge the doctors here provide is unmatchable. They take their time with you, have a bright bedside manner and make you feel comfortable.
The office staff has never been an issue for me, and the docs and nurse practitioners are too notch.
Dr Vu delivered my first son and Dr Valenzuela delivered my 2^nd and 3^rd. I was also under the care of Dr Johnson during two hospitalizations and Dr. Du during one. I never doubted that mine and my baby’s best care was at the center of their decisions and care choices. I love these doctors

Update on my review of this place! Office staff is still dreadful! First off after my first initial review on here I got a call from the office manager pretty much complaining about my review and trying to persuade me into changing it, and also trying to defend the staff In the office. There was no apology for the way I was treated or anything. Instead this woman pretty much told me that I should go find another ob/​gyn office, and that she would even give me some other offices numbers. Are you freaking kidding me??? What kind of staff talk to a patient like that. She can’t handle the truth at all and was very defensive. No wonder the office staff is HORRIBLE look who is managing them. That was the last straw for me. I went on the hunt for a new doctor to enjoy my pregnancy with.
So as of april1st 2015 I am no longer an patient with this terrible office. I found a new great ob/​gyn and staff. I did have one last thing going on I had a medication that was suppose to be delivered to their office. Well I called today 4÷9÷2015 to ask them if they received it so I could pick it up. Lets just say long story short these people tried to play me so I couldn’t get my meds I had to call the pharmaceutical company and they had to call the office to give me my meds. So glad to be done with this place. I will be contacting the BBB and anything else so people know what’s going on at this place.