Crown Stationers

Completely impressed with this place. I had to mail out my wedding invitations and came completely unprepared. The kind lady explain the best option was probably the Forever stamps. After purchasing them she offered to sit down with me since it wasn’t busy and stamp all the invitations with me. Amazing customer service I plan on frequenting this place from now on

Let me start by saying I have mailed about 30 – 40 packages from regular USPS offices in the last couple years. Always priority mail. Always packaged and labeled the same. Always delivered in 2 days to the SAME CITY. Never a problem. Was in the neighborhood and decided to stop here to mail one of my packages priority mail like always. 2 days later, no delivery, 5 days later, «insufficient address», a week later, I get the package BACK at my home undelivered. Label is completely missing. Hmm that’s funny, it had a label when I gave it to you. Securely taped to the box as always. So I make a second trip here. All the guy says is «it happens.» What? Then send it again free of charge since you guys screwed up my label. Nope, won’t do it. So I make the mistake to pay these guys AGAIN a 2^nd time to ship the same package. This time it’s a week later and guess what? Tracking says «Delivery has not been updated.» I had to call the recipient to confirm they got the damn thing. There is something wrong with this place. Why am I paying double for delivery that either gets screwed up or who’s tracking numbers don’t work? News flash: if you’re going to charge for services and not deliver the services, you will lose customers… Go elsewhere!

Seriously thought I had done a review of this place!
This is hidden gem! Love love going to this place for cards or to send stuff since they do postal services there!
Definitely less crowded than the regular post office and the workers/​owner is friendly!
They have good selection of cards to pick from, I still like to give cards on special occasions, and lot of the times I had hard time looking for the perfect card! But this place never failed me!
Parking is easy, location is somewhat hidden, you have to really drive by the plaza to see it!
They used to have sign facing mountain but thats no longer there!
I personally like it better than hallmark by stater brothers on 16^th street!

I love this place. It is the hidden gem of Upland. Shhh, but there’s a post office inside. No more driving clear across town to wait in line to buy stamps. Why would anyone wait in those long holiday lines at the post office is beyond me. I love coming here. There is almost never a wait to have anything shipped or mailed and the staff is always incredibly friendly. It’s also convenient that is literally right across the street from my office.

This is such a great place~They are friendly and really try hard to please us!
I was there when this crazy person came in and wanted to buy a $ 1.05 stamp with her ATM card. They tried to tell her it cost them .60 cents with each ATM purchase. She was out of control and acted insane! I felt sorry for the owners!
This is the place you want to ship items. They are thee best!

I wish I had read the reviews on Unilocal before I visited this establishment. Unfortunately, I had no idea it wasn’t a normal Post Office (google listed it as one.)
When I get there to drop off my prepaid USPS packages, the owner got snippy, and said that she couldn’t take them because there had been «issues» with click n’ ship. I tried to explain that it wasn’t click n’ ship, that I had an Endicia account. She tried to tell me that it is all the same. Then she tried to tell me that she couldn’t take my packages because they included an international package, and there was an «issue» with customs. I ship EVERY DAY for my business. I know how to do it, I know what forms are required, and I know that I should just be able to drop them at ANY post office. Even after repeated assurances that all of my packages were in order, the owner continued to argue with me. She never explained what any of the «issues» were. Eventually, I just asked her to give them to the USPS driver, and trust that everything would be okay. She didn’t say another word to me.
Additionally, it took three clerks to help the woman in line in front of me, and all three were standing there for my transaction, too. They gave the woman in front if me a hard time because she wanted to use plastic instead of cash.
If this place isn’t an actual Post Office, there should not be official USPS signs on the outside of the business, and they should not be listed as a Post Office in any public listings. What this place actually is, is a Contract Postal Unit. She is able to sell USPS products and services, and is paid by the USPS based on her sales performance. This means that if I had shown up with packages that had NOT been prepaid, she probably would have been more than happy to help me, because SHE would have gotten to sell me the postage, and thus would have made money off of me. She doesn’t get compensated by USPS for the 30 seconds of work it takes to scan my packages in, so she tried to convince me that she couldn’t take them.
Now I get to wait and hope that she didn’t throw one (or all) of my packages away out of spite. It has been over an hour since I dropped the packages off, and none of them show up as being ‘ACCEPTED’ when I track them.
AVOID THIS PLACE LIKE THE PLAGUE!!!

Sorry all this is a long one… if there was an angry star rating with a big X through it and steam coming out of, I would have chosen that one.
All is fine and dandy if you pay cash and don’t ask the merchant about her cards policy.
She has at least one sign posted that states a $ 1 surcharge for credit/​debit transactions and something to the effect of a $ 15 minimum charge for such purchases.
I personally have known for years that Mastercard and Visa specifically prohibit this (violates their Terms of Service with the merchant).
I generally choose not to use my cards in places like this just to avoid the hassle but it’s always in my mind if someone is a jerk about it.
As I waited my turn, the owner got snippy with the lady in front of me who didn’t realize why there would be a surcharge. So she tried to pay with AMX instead (not accepted). When she decided altogether not to complete the purchase the merchant got even more rude about it.
I probably shouldn’t have bothered interjecting at this point to explain that even though yes, the merchant gets charged regardless if its debit/​credit that I’m pretty sure that MC/​Visa have policies that don’t allow the merchant to pass that charge along to the consumer (what a mistake).
She continued to yell at both of us. Had I not already addressed the package I was planning to buy I would have walked out. I really wanted to fling the cash at her and leave, change included but I wanted to be sure I paid enough after taxes.
I tried to tell her I wasn’t arguing with her but as I left she said she is WELL AWARE of the policies and that she just doesn’t care.
In summary, THIS PLACE IS NOT WORTH YOUR BUSINESS. Even if you paid with beans. In this economy it’s sad to see a place go out of business, but this lady should not be serving customers whatsoever.
I will be calling MC and VISA to report this but I won’t be going back. I would be curious to know if she removes the signage soon and chooses to adhere to the policy or if the companies yank their machines from her place.