Fence Craft of Upland

A small company with big heart.
We needed a fence at price we could afford.
Thank you

I am writing this review based on my experience
I walked in to schedule an estimate for a new fence and gates for my house about 8 months ago. When I walked in I spoke with a man named Pat. I said I was available the next day and we agreed on 9 am. The next morning at 930 I called and a woman answered and told me there was no appointment. Pat then showed up around 1030. 5 days later I called because my estimate never was sent. It came in was written very sloppy and unclear also it was very high in price. I emailed them back trying to negotiate, with no response.
June 3^rd I wanted to try and see if we could do the work. I was giving them a second chance. Pat showed up on time, a little grumpy but I can deal with grumpy. When we spoke I agreed on a 6 ft gate for my driveway and a 3 ft fence to close the gap. The estimate came in the next day this time. I called and asked to see pictures of possible gates based on the estimate. Today I got an email with a new estimate that was $ 300 more than the original estimate and I didn’t ask for anything different. All I did was tell them I liked the first picture that they were offering me. I called pat right away and he said yeah you asked for a different style gate. I didn’t I asked for pictures of what I could get with the estimate I was given. He just YELLED, you need to go with some one else and hung up on me.

I was very disappointed with this company and more so with the General Manager (Patrick Keeney).I was told that they would be there between 9– 9:30 am I got to my house a 9:10 from dropping of my kids at school and Patrick Keeney General Manager was mad and they took measurement on my fence and TOLD me he would send a quote over. I waited two days an nothing, so I called him to ask for the quote. Patrick Keeney said he was not sending a quote over and then hung up on me. Not ever professional! No matter what the case is you should be nice and send a quote over when you said you would! Also not hang up on someone just be nice and say I just don’t think I want this job! Thanks a lot asshole!!! I also didn’t want to leave a star on this post but you have to rate it before posting. You get five stars for being an asshole!

I have used several fence companies over the years, as a property manager you want someone that is fast, reliable and comes in on budget. I sincerely appreciate that Fence Craft was that kind of company. I will be using them again if the need arises. They were great!
Kevin B Garcia Accuride International/​Property Manager

Fence craft did an awesome job building a chain link dog run for me. They were fast, reliable and professional. When there was a communication break down and it was not quite right, they came out right away and fixed it free of charge. I would highly recommend them.