Intermission Spa

Natasha (who claimed she was the owner) was the rudest women I have ever meet. She refused to honor the prices that the spa was advertising on groupon. She constantly spoke over me and interrupted me while I was talking. DO NOT SPEND YOUR MONEY HERE!

Amazing couples massage. Great employees. Great atmosphere. Great prices. Will be going back soon!

They are ridiculous! How do you post something ONLINE make customers commit and then not stand by to your price !!! I understand mistakes happen but how is that the consumers fault. I COULD HAVE BOOKED SOMETHING ELSE. But instead I went with what they called «great rate» you had online, to top it off the guy that put me in HOLD, wasn’t even humble he argued and bitched about the situation while I was on hold listening to the whole conversation. ***don’t go if this is how they treat new customers think about how you will be treates****

This place used to be fantastic. Then they changed owners, and now they will jerk you around and waste your time if you try to use a Groupon. Hope you don’t plan to go there on a weekend, or a weekday after 5pm, because they will call and cancel your appointment. Repeatedly.
This place is awful, and they are committing advertising FRAUD. Avoid this place like the plague. They sold thousands of groupon packages that expire within 180 days, and only accept 3 groupon appointments per day. So out of the THOUSANDS of groupons they sold, 540 people will actually be able to claim theirs. These people are thieves.

Bought a groupon for a couples massage and I wasn’t disappointed. Britney and Keisha were experts with out massages. This was my boyfriends first massage, he was feeling uncomfortable, but these two ladies put his mind at ease. I’m making an executive decision to return at least once every two months.

We came here because we saw the deals on groupon. The deal that the spa had was actually better so we booked that one. We got the 2 hour couples massage with champagne and chocolates. We arrived 10 minutes prior to our appointment and were given champagne. There were some little dove chocolates and fruit in the room that they said we could serve ourselves to. The champagne was delicious.
The massages weren’t great. They didn’t come to us until 20 minutes after our massages were supposed to start and they didn’t add those 20 minutes to the end of our appointment. What should have been a 2 hour massage ended up being only an hour and 40 minutes. Why take away our massage time? We got there early. They were the late ones.
The massages — we had a man and a woman (whose names we were not told). They lacked in pressure! We both had a few knots on our backs/​shoulders, but neither of the masseuses really worked on relieving the pain. My masseur asked me how my back was and when I told her that I was still in pain, she just pushed on my back and shoulders really hard. She didn’t rub out the knots and painful spots. We were both disappointed by the service. We were hoping they could really relieve the stress and knots since we booked 2 hour massages. We left very disappointed.
My masseur told me to drink lots of water when she was finished giving me a lacking massage. When we got out of the room, we expected someone to offer us water, tea, or some kind of drink. We weren’t given anything.
The spa felt like a renovated house of some sort. The couples massage was upstairs and had windows that looked into the spa next door. We weren’t given robes, so it felt awkward to get undressed with the possibility that people next door might be able to see us.
I would not recommend this place to anyone I know. We were so disappointed. Three stars purely because the champagne was good and the deal seemed like a good one.

My boyfriend and I had the 1 hour couples massage and it was great! We loved the champagne and chocolates.
When I mentioned that I had a knot in my shoulder (Yuli — so sorry if I spelled it wrong) did a fantastic job helping me out! She was very polite in asking if there was ever too much pressure.
Such a great deal and the hour flew by, can’t wait to come back!

My boyfriend and I had a Groupon gift from his sister based on a recommendation she got from her son. We had the 60 minute couples massage. The champagne was great and the chocolates were one of my favorites, Lindt. We had the full hour for the massage which is rare in many massages and spas. It will be worth my 30 minute commute to do this several times a year. I would recommend Intermission Spa. We were at the newer place on Benson in Upland.