Jan D Tepper, DPM

Thank you Dr Marchis-​Crisan and staff. You made my entire experience for the last 6 weeks awesome !! Dr Marchis-​Crisan has been patient and has explained my medical treatment along way! With today’s procedure she was patient with me. A little painless. The staff and Dr have helped me so much with my questions. Shout out to Dr. Marchis-​Crisan, Lupe and Staff will definitely refer my friends.

Staff and Dr were great and friendly, very thorough during consultation. The only negative thing I experience, was the expensive lab cost. And to top it off based on Dr.‘s physical findings, results did not make any sense to her. Therefore, I was left with no solution.

Horrible experience. If I can give this review a zero star rating I would. Where do I start, wait time is horrible, waited about a good hour and fifteen minutes to be placed in a room and another twenty minutes until the doctor came in. Doors are wide open which violates my privacy and I can also see what’s going on in other rooms. I also witness the doctor not wearing gloves as he examines my feet then it becomes cross contamination, made me wonder what other feet he deals with without gloves on. First of all my main problem were the painful calluses on my feet. As the doctor went over treatment plan with me the other doctor walks in and repeats himself like a broken record, I didn’t want to be rude so I sat there and listened again, like it was scripted and memorized. X-​ray machine looks ancient as one of the other reviewers mentioned. The doctor didn’t even go over my X-​rays, there so why even take them, overall staff was friendly but I wouldn’t recommend this to any family and friends.

Unfortunately the reviews that mention his hurried, impersonal manner and the unreasonably long wait time are true. I actually took my son to this office around 5 years ago when there was a different doctor who worked with Dr. Tepper, although we did not deal with Dr. Tepper at that time. The experience was great but upon calling to make an appointment for myself due to some foot trouble I was told that the doctor was no longer there and that I would be seeing Dr. Tepper.
Another reviewer mentioned the «open rooms» and this is also unfortunately true, but this at least provided some entertainment as I sat (raised 4 feet off the ground in a hydraulic chair and put into an «exam» position) for an hour waiting for Dr. Tepper to arrive. I finally had to call a nurse in to lower me because my back was beginning to hurt. When Dr. Tepper finally did arrive, there was no apology, he asked me many of the same questions I had already spent 20 minutes answering on the numerous forms, and frankly his rushed and abrupt manner just made me uncomfortable and frankly angry given what my experience had been with the original doctor that treated my son. His physician’s coat was embroidered with the name «San Gabriel Valley Hospital» so clearly this office is nothing more than a side job for him. Take my advice… book an appointment with Dr. Moellmer at Western University in Pomona as I did following this experience with Dr. Tepper. I have never been to a nicer facility, and saw Dr. Moellmer literally 10 minutes after arriving and checking in; and the best part… my foot is finally on the mend.
Dr. Tepper and staff, if you happen to read this review here’s a little advice… most people have insurance that lets them seek care from ANY provider, so your approach to Podiatry like you’re running a non-​profit charity and donating your services is not going to retain your current patients or attract new patients. And PLEASE PLEASE buy some new furniture and décor for the waiting room, purchase an X-​ray machine that’s been manufactured at least within the last twenty years, start respecting the privacy of your patients, and read up on the definition of «PPO»…it means I can go just about anywhere else… and I did.

Dr Tepper is amazing. His office staff are very friendly and helpful. I have been diagnosed with plantar Fasciitis and Morton’s Neuroma. Thanks got with his help I can manage my pain and getting better everyday.

Encouraged by reviews on Unilocal,I went to Dr Tepper due to ongoing foot pain. He prescibed orthotics. After months of trying them and going for additional appointments so he could ‘tweak’ them, my pain never subsided and I added knee pain to my issues. I sought a second opinion and learned that not only were orthotics not recommended, but the ones I had were putting me biomechanically off-​kilter and adding extreme stress to my knees. To add to this, his office billed me incorrectly for large amounts, and has exorbant wait periods due to overbooking. I can not recoomend this doctor or his office what so ever.

I had excruciating pain in my arch for about a month after having my baby before I finally decided to do something about it. I found Dr Teppers office on Unilocal and gave them a call. They were super nice and we’re able to fit me in that afternoon which was great. Both Dr’s were super nice and knowledgeable and explained everything to me, including the fact that I needed inserts for my shoes because I had plantar fasciitis. Definitely going to keep coming back if I have pain in the future. Usually I don’t have to wait more than 10 minutes in the office for my appt. There was one time I waited for an hour, but the lobby was FULL when I walked in, so it wasn’t surprising. Generally they are pretty quick.

Dr Teppar is very knowledgeable, he takes his time to answer all your questions. His skilled staff is wonderful and helpful, especially Christie!
It’s quite a drive for us, (we live in Eastvale), but worth it.

Worst doctor visit ever! Doctor is great, but in the waiting room there is a tv monitor playing in addition to a music system that is loud and annoying. It also continuously shorts out. The result is the loud music cutting in and out. This is the second week in a row that this is the «customer experience»! Complain to receptionists and just appeared annoyed! Time for new doctor!

Dr Tepper is amazing. We drove all the way from Chino Hills to see him. My 10 year old son hurt his foot and was limping for a week. Called the office and they were able to get us in the same day. Dr Tepper is calm, patient, and very knowledgeable. He took his time to answer our questions, and we were relieved to get some answers. The office staff are all very kind and very friendly. My husband and I were very pleased. Highly recommend this office. Thank you Dr Tepper and Staff!!! Outstanding!

I had about four appointments for calloused feet due to RA deformities. All four times Dr Tepper dug too deep and my feet bled despite my asking him to be more careful on follow up appointments. He was late on all my appointments and getting seen by him was slow. I’ve had three podiatrists. I also didn’t care for the open doors and spaces all around. His staff is terrific. On take him or leave him, I’ve left. I don’t trust him to do anything more. There are posts asking for Unilocal reviews all over the office. Makes it seem he’s surviving on them. If you only have to deal with staff, this place is terrific.

This is my first visit. Good so far. Very nice office and staff. I came in because my foot has been hurting for several weeks. Dr Tepper is very through and genuinely concerned about diagnosing the discomfort that I am experiencing.

I went here for an appointment and waited over an hour! I asked someone how much longer the wait was– but the doctor still did not come in to see me-​so I just left! The room I was in was rather dingy — I will not be back… Ever!

Great staff and makes you feel very comfortable. My husband loves this place always caring and very friendly. His feet feel wonderful now thanks to Dr. Tepper.

my feet pain started about 4 years ago. it kept getting worse, standing up or walking became a torture. I have been neglecting it all this time. Finally about 6 weeks ago I saw Dr Tepper. He diagnosed the problem, asked me to go back in few days. He customized medical insoles for me which they are called orthodontics. Thinking of the level of pain I was in, I was a bit skeptical. But oh my god the moment I put them in my shoes, they are a life a changer. Dr Tepper knows everything about feet, I honesty think the only one who knows more about it will be god. lol
Now I enjoy walking as I use to before the pain started.
Thank you Dr Tepper.

I was having foot problems and was referred here by my doctor. I’ve had a good experience. Dr. Tepper makes me feel comfortable and I can tell he knows what he’s talking about. It turned out I had a plantars wart. He lasered it off and I came in every 2 weeks for him to check up on it until it was completely healed. Or should I say heeled? Ha. Get it?
Anyway my husband started having foot problems and he came to Dr. Tepper as well. He was given shoe inserts and now his foot is doing a lot better.

I brought my son for a broken ankle, now a year later I came for an ingrown. I like the office availability on the weekend and extended hours, Dr tepper is a sweet man. The office is so friendly and made me feel comfortable.

DR is very attentive he is straight forward and makes you feel better. The nurses are so welcoming

Dr. Tepper and the group of young ladies that run the office are amazing.
Dr. Tepper performed my bunionectomy in December of 2013. I have been back for a broken toe and recently returned with my son.
Sometimes the wait is a bit long but Dr. Teppers bedside manner is rare nowadays.

There was hardly any wait and the waiting area is cozy and comfortable. There is a tv in the waiting area as well that will keep you entertained since it is tuned to daytime talk shows. Lots of reading material in all the rooms to keep you from being bored.
Dr. Tepper is likable and very personable and easy to talk to. The staff is attentive and kind. Has some of the friendliest nurses around! A good experience overall.