Staples

4 stars and not 5 because they printed my stuff from my email quickly. They cannot open a link however so I had to use their computer which is 30 cents a minute. You have to insert a card but it didnt take any of mine because it had a chip on it. Meanwhile, the kind gentleman at the printing register «Adrian» was handling a complaining customer soooo nicely. The customer was cussing him out and impatient and Adrian just remained calm and answered his questions. Good service from him because I would be able to tolerate that. The customer was complaining about payment methods for using the computer. Perhaps his cards also had a chip? That should be updated asap.

I bought printer ink six weeks ago and one ink cartridge did not work in my printer. I was finally able to exchange it today with no problem at all. There was even a sign stating the return policy was within two weeks. Thanks for understanding Staples, you have my business.

Went here to buy some Versa Checks for my Manager and I received the WORST attitude from John, who is astonishingly the Store Manager. I won’t be shopping here, and I’ll be sure to share this experience with all my friends.

Came in to get a paper printed, but the wait for a staff member to have it done was 3 hours. I waited for about 15 min for one of the (2) available printers to free up. The staff was very friendly, but definitely understaffed. Felt bad for them, they were running around like crazy trying to help everyone.

I normally come here to print out flyers for my boss. Staff is ok in general, but some others have a horrible attitude, especially this girl named Kay. She was not helpful and seemed like she didn’t want to be at work. When I would ask questions or suggest she changed the format to PDF to get the results I wanted, she would get offended…
I guess I’ll have to find a different center with competitive staff…

Tim S. an employee was terrible, never going back to this location, staples are good just some employees

They got me outta my jam today! Emailed them a printing job, and Art came through. Thanks guys!

doesn’t seem to carry as much as other staples stores… think it may be smaller…
couple times the check staff were extremely slow… cmon fire up da java folks!

Last night I went over to this store to buy some materials for my office. I was lucky to be helped by one of their employees, and the name starts with the letter A. He approached me while I was looking for the item. His customer service skills was good by a warm introduction about himself and how he maybe able to assist me finding the items. He helped me by showing me where all the items were located in each aisles that I needed.
I have visited this store many times and most of the employees wouldn’t help customers until the customer raises his hand to get employees attention. I don’t know if some employees are passive or need to wear glasses to see customers needs their attention or retrain them on how to approach customers without being scared.
I am going to give this store five stars because of A helped me. Without his support, this store may have gotten an one star from me. Keep up the good work, A.

This place is your pretty standard Staples. They re arranged the store last time I came here but everything was still easy to find. The store appeared to be clean and organized when I visited. The employees were helpful whenI needed to find an item.

I absolutely disliked the cashier at the printing section she was so rude and I was there 2 different days and still got the same attitude from her won’t be coming back here!

This store smells something horrible! It’s hard enough trying to get someone to help you there but the overwhelming smell of urine just makes it even harder.

Olivia best associate! Great customer service and was extremely helpful. Will go back to this staples any day!!!

The only plus was the girl cashier… very polite and attentive to each of the clients… however, I can’t say that about the rest of the staff!!! Kind of wish their management would read everyone’s comments about their bad service… I really thought I was the only one having problems with their service… but by reading on here… it’s their motto… about 4 – 5 customers were waiting for another cashier or someone else to come help at the front (the nice cashier) (well besides just staring at their computers «guy with a grey shirt» not sure if he’s a supervisor or some kind of leader… he wasn’t doing anything!!!) and I’m sorry that my cashier was doing something else and was forced to help the other customers in line… but at least be nice about it!!! Sorry for interrupting your work dude!!! geeeshhhh!!! Staples!!! Read this and make changes!!!

The only reason they get one star is because the cashier was actually super nice but awful service
I actually wanted to buy the new square device and wanted some info on products like cameras for my business and mind u it’s 9:30 am and I couldn’t get anyone to help
One guy soles job was to separate some signs and I pretty sure he heard me asking for help also but never moved …

Complete waste of my time coming here. I needed help making copies, I would do self serve but I’ve had bad experience with them before and I absolutely needed this done right. So I patiently wait in line while they only have one person Working at the printing station obviously overwhelmed by the amount of work she had going on that day. I do not blame her one bit as much as I do management not sending her help after multiple attempts she asked for help over the phone. I knew I was in for a long wait when I see previous customers who have been helped waiting on the side, and looks like they have been there for some time. I finally get helped about 15 minutes of waiting in line, only for her to say it won’t be done for two hours. Mind you I only needed 45 copies how is that even possible? I proceed to try my luck at self serve I already wasted Plenty of time and I needed my copies. So to end my experience self serve ends up messing up my whole order and I have to get back in line another 10 minutes to get my money back. Way to drop the ball management, never step foot in here waste my time.

The only reason I’m giving 2 stars is because the cashier was polite and courteous. I went there to buy a box to ship something and one of the associates told me that Copy and Print could help me size the box down to fit what I was going to ship. After I purchased the box, I went to Copy and Print and the associate had no idea what I meant when I told him I wanted to size down the box, therefore he had no idea how to help me. I wouldn’t have minded so much except for the fact that the Staples associate told me Copy and Print could help me. Get everyone on the same page Staples.

went to go pick up my computer for work.
and they were asking me to bring the ID of my boss.
where he is gone for vacation… and i have no way of bringing it
they made me stand there for a good hour and finally decided to release the computer. wow fail…
and i already had it cleared with the head of the tech dept that i will be picking it up. so much work for nothing.

Well, it’s a Staples. They have office supply… and stuff.
I dropped in for some help with a resume. They were surprisingly helpful and fast. The salesperson behind the counter made a few suggestions that I ended up going with. This was a new experience for me from a big chain like this.
They have computers on site to do last minute editing for your printing needs.

At least I know where I can (probably) get the office supplies I need. Nothing special about this place, no «wow» factor. Staff was friendly enough. Things seemed a bit pricey however.