Enterprise Rent-A-Car

The staff when I picked up was very helpful and pleasant. The car, however, was dirty inside and out, and had two evergreen-​tree air cleaners hanging on the rear view mirror to mask the cigarette smell (even though there was a prominent «no smoking» sticker on the car).
Upon returning the car on a Saturday morning, because they were not open on Friday evening, I asked to be driven back to my house. I was told both that «we don’t take home, we only pick up» and then «we don’t do that on Saturday.» As a result, I had to get my own ride home. This undermines the whole point of the pick up/​drop off part of Enterprises reason for being, doesn’t it?

I love it when a company’s advertising is truthful! The lovely wife and I have been using this chain for years but never this location until now. Our car was in a major accident and this was the location closest to the body shop we were using.
These folks are famous for their «We pick you up» tag line at that is exactly what they have done for us at other locations and now here. They picked me up promptly at the body shop as requested. They had a relationship with my insurance company and hooked me up with a clean, smoke-​free, new rental car. The paper work was straightforward.
Many days later I turned the car in and they drove me back to the body shop. Throughout the process there were no surprises. Enterprise employees Jon and Lilly both «touched» me and they were friendly and competent.
The chain is a solid choice and this location is a solid choice. Enough said!

Great customer service! For some reason it’s $ 10-​$ 30 more on weekly rental than their Philadelphia location but it’s worth it to come here for their customer service… Dan waited one & he was great. I listen to his co-​workers & they all seem super nice to everyone they waited on! I was very impressed & strongly recommend this branch to anyone looking for a rental!