Highland Park Animal Hospital

Brought my dog here for boarding before vacation and when I went to drop her off they had no idea I was even coming, luckily there was someone there who was able to board her that day! Then they tried to over charge us on the bill at the end of the week! What a Shame this place has really gone down hill, will not be returning!

Two words, rip off, save your time, I came in to get shots for cat and they charged extra things that never happend

I took my dog for shots and ended up getting charged for unnecessary and unwanted tests. These tests were not performed and I demanded my money back but they refused. I called their office several times and went to their office in person were I was treated very disrespectfully and the receptionist screamed at me telling me they do NOT issue refunds. So they kept my money and refused to perform the tests when I said I did not want the unnecessary tests. I was charged almost two hundred dollars !!!

My family and I have been using this vet for years and I have nothing bad to say about them up until this point. They had always been a great vet. Very kind, what I’d think as knowledgeable (I wouldn’t know as I’m not a vet :-/​), and good to our dog. The last point is important because we had a pitbull and we all know the stigma around pitbulls. Any who, recently our dog had aged and become old and we were considering putting him down. My dad called and made an appt to go and have this done.
When he calls whoever he spoke to he asked if there was a way the vet could look at our dog first because he really did not want to have out dog put down if he didn’t have to. He explained that he felt having our dog put down wasn’t humane if he was just sick and could live on his own longer. The response he got was deplorable coming from someone working in any kind of Dr office «oh so you want a check up too, well that’ll be an office visit and another $ 100.» Let’s not forget that this is our pet and yeah as silly as some people might think, a member of our family, that were discussing the end of their life! How DARE they even part their lips to say this?! Understandably it is a business and people must make money at the end of the day, but if that’s all you’re in it for then you need to reevaluate your priorities. So, my dad said no and just went along with having our dog put down.
So further along and adding some more insult to injury my father paid the price to have the procedure done and they asked if he wanted our dog’s ashes. My dad was a bit excited because he was going to spread them through the park where they would walk every day. He was met with «that will be $ 40.» Like seriously?! I’ve never been so insulted in my life. How difficult is it for you to scoop them into a brown bag?! While that isn’t the most respectable way, it wouldn’t require any effort not cost you $ 40 worth of time. This business can kiss my butt for the way they nickel and dimed this process.
Disgusting!