UPDATE Novemver 2014: 1. My claims and allegations were unfounded because I never followed up with the complaints I filed, but not because I had a change of heart about the integrity of this company, but I was handling family matters that required more of my attention. 2. I did receive an email and an interest in trying to resolve this matter, this year(although to the owners defense, he did express his interest in the previous years since I wrote this review) however, I was negligent in my response because I was not more diligent in checking my messages and what not… So that was my bad 3. I don’t understand how this matter is to be resolved unless I take this post down, which I won’t… Because it is the truth of what happened, and consumers need to understand how your business is being run. I apologize, but this is based on how I was treated by an individual(I believe, your wife) that represents your company, and if this is not how you practice your business, then maybe it would behoove the owner to start employing individuals that DO represent the ideals and morals of your business.
But then again, as you liked to down play the situation, if it was simply a misunderstanding between one pregnant and hormonal woman and another woman, and we were just«being women» and bickering(because I guess that’s what women do, according to your logic), my sobering review shouldn’t be such a big deal. It stays.
What happened was wrong and it shouldn’t have happened to me or anyone. Perhaps the OWNER’s intention wasn’t for the situation to be as bad as it was, but the truth is… It was! They should’ve gotten all their sucks in a row before a call to me was ever made, just to cover their asses… And when a mistake was made, an apology should’ve been rendered… Not some lame excuse that it was just women being women.
Sorry, bro. But writing my experience on Unilocal is just me being a customer being a customer. I wish you and your company the best of luck and hope you were able to learn and grow from this as a business to further prevent this from happening again!