Hardy & Hayes

I wrote a scathing review after they said I needed treatment for an old termite infestation that was corrected long ago. I did not know then that all the termite inspectors have to recommend treatment when they see old damage, even if there is no active infestation, unless they see evidence of treatment. I had no evidence of treatment, so I got burned! Not their fault!

Hardy & Hayes is terrible. The customer service has left a horrible taste in my mouth. They went to treat a section of an outside property for termites, but never informed me that they went, or what they actually completed in terms of treatment. After ordering the service, I never heard from them again. I then contacted the manager to find out about the treatment, and I was told that the treatment would be done soon. I got a call back the same day saying that the treatment had in fact been done weeks prior and she needed payment immediately. I requested a credit card form, and I was told to just email my sensitive information to them. I was then hounded with no invoice, no description of treatment, and no form for payment. Naturally I became suspicious of this behavior, and refused to send anything until I had some proof of treatment. I am still waiting on that.

The termite treatment they did was a joke. I typically dont write reviews but they missed the mark terribly. Im glad i went with my gut and got several opinions from other reputable companies. They quickly diagnosed and recommended a quality treatment plan. Hardy and hayes just simply layed down some traps and said everything would be alright. Never checked back and were so nonchalant about everything. Please run the other way if you consider doing business with folks such as these.

I used this company several time — bought one of those year long treatment packages for mice. They still have not been completely fixed. Now they hired a new person who charged me $ 550 to for a few treatments. No contract, no professionalism, no follow-​through, missed apt etc.
And the contractor discussed the issue with my husband IN FRONT OF TENANT and she moved out within a week! Lost $ 1100 a month. VERY UNPROFESSIONAL. I see that one of the owner Linda H gave a five star! DO NOT USE!!! Ironically I think the new guy is MUCH better but in error discussed the issue in front of my tenant!
Update: What I thought was a year long contract was only 60 days! They said they tried to call — they had a wrong number. They said they tried emailing — no emails received. DO NOT DEAL with this company! Linda is completely disorganized!!! AND left herself 5 stars…

Hardy and Hayes is a company that puts their clients first and services on equal footing! I just settled into my new house and the agent recommended this company. When they arrived to inspect my property for wood eating bugs, they were very professional and considerate of my property. Would recommend to others.

Do NOT, I repeat, do NOT give any consideration to using this company (?). I’m not sure you can even call it a company. I, like the other homeowner, purchased my home that had been inspected by H&H and a couple months later. TERMITES! I called immediately and and older man came (the owner/​operator) to «treat» my home. When I asked about the inspection, he said that he «came to treat the house, but there was too much stuff in the way.» WTH? It turns out that he is LAZY and incompetent. He put down «baits» outside and squeezed some stuff in my walls. They never went away. That was in Sept. 2010. Fast forward to the present. I am finally having my home treated by a reputable company after H&H has been «treating» my home for the past two years (at no cost, of course). He never go it right! Count that one star as a minus 10. Use this company, and you AND your home will pay dearly (and I’m not talking about in money). What a scam!

If I knew how to give a negative review I would. I used this company to do a termite inspection on my house before I bought it. They didn’t find any termites but 2 months after buying the house TERMITES! The company that we called pointed out evidence of termites in less than a minute. It wasn’t new, I thought it was faded paint. Thats why I paid a «professional». I would’ve sued if I had the time or patience. DO NOT use!