Upper Marlboro Lube and Maintenance

I went to Upper Marlboro Lube and Maintenance today before 8am for the first time based on the great reviews they received. Unfortunately, my experience was very different. When I arrived I informed the guy with glasses my reasoning for being there. Basically, I wanted them to take a look at the car because I believe there is gas leaking somewhere. This was with the intent of bringing the car back depending on the seriousness of the issue and whether or not the work could be done today. The guy with glasses took a look at it and informed that there is definitely a leak, but he couldn’t fix it today because the dealerships are closed and that’s where the parts would come from. Okay, that’s fine. He also said it would be an all day job, so right there I knew I couldn’t bring my car back for the particular service. As he handed me the keys, I said thank you, and he asked when I was bringing it back. I stated that since this is an all day job, I didn’t think I would be able to bring it back for this service. I explained my work situation, etc. Now this wasn’t too say I would never bring my car back to be serviced, but I couldn’t for this particular service (I didn’t say this to him, but it was my thinking). As he walked away he told me I wasted his time on a Saturday morning. What? Mind you, there was one other customer and her car was already out and she was getting ready to pay. There was no one else in the shop. So I’m not sure how I wasted his time. Maybe these guys are good, but based on the customer service I received, I will ever return.

I put it off until I couldn’t put it off anymore. I was in need of rear brakes and rotors for a very long time. Part of the reason I was putting it off was because whenever I go for car repairs people try to take advantage of me. I went to #yelp and looked for an auto mechanic near by and these guys showed up with only a few reviews but all of them were good. I have passed this place many times but stayed away because I’m often leery of small town businesses. Well no longer! Herb was professional, kind, friendly, humble and HONEST. I knew what I needed and had been given an estimate by a different mechanic a few months back. Herb’s estimate was ¹⁄₃ of what the other mechanic told me! He was done in 2 hours! Needless to say Herb is my new mechanic. Didn’t really see a comfortable waiting area but then again I opted to go home and wait.

These guys are the best. Very honest and reliable. They will do everything possible to get you back on the road when budget is an issue. Doors open at 7:00AM. Great when your trying to drop off the car and still make it to work on-​time. After business hours drop off available.

Herb and Lionel are honest, professional, and do a great job on my 13 year old car. I’ve been going there for about 4 years now and have always received extraordinary (and timely) service. I highly recommend them!

I have taken several of my cars to Upper Marlboro Lube And Maintenance and have had great service from them. Fast service at a price that I could afford. If you are close to Upper Marlboro and need great auto repair service, stop back and see them.

First time visiting this business. The mechanics, whom are also the owners were very professional and the service (oil change) was performed in a timely manner. I will definitely be going back!