Gasco Auto Service

I had an oil burning problem with my Audi A4 2007. I went so many places to find the exactly problem with my car. Someone told me to go to Gasco & I talked to Simon he is incharge there. I explained about how quickly my car burns oil. he said that he is going to fix it & he changed couple of parts that has to be replaced. I spent about 1000 – 1500 included labor. I didn’t see any difference. I went there again & asked he said that Audi burned so much oil. I believed on him. I kept continuing going there for oil change. since the winter started I got popping noise in air box or somewhere. Simon checked the car he said I need to replace a turbo charge. But he wasn’t sure & he said he is going to find the price & give me a call. I waited for 2 weeks I never heard anything from him. But I found the person who works for Audi dealer. he found the problem with valve gasket cover leakage. All the oil found into intercooler. He cleaned it change the valve cover & my car runs like new no more popping noise no more oil burned. Gasco is only good for minor repair may be other cars but not for Audi they only took my money confuses me & giving me wrong information about Audi burning oil. I’m not going there never ever.

Last week I took my wife’s Classic Mercedes 560 SL out of storage and directly to Gasco to have a rear wheel bearing replaced. The guys there changed it out then went over the whole car. They fixed the funny brake noise that I had been hearing for two years. They repacked my front bearings and adjusted my emergency brake.
I watched them torque each lug nut insuring that I would not have warped rotors.
When the bill came they only charged me for the agreed upon R&R of the rear bearing… what more can one ask for! My wife will be a very safe car thanks to them.

I have been bringing my Mini Cooper S and BMW to GASCO for several years for routine service, inspections and highly recommend them. Simon, the owner is very friendly and very honest. His prices are excellent and the final cost is either at or below his estimate. Last week he was able to take me in for an oil and filter change within an hour after I called. He always takes care of me with top notch service. Don’t believe those negative reviews!

this is by far the worst garage i’ve ever been to!!! «they will fix everything but what needs to be fixed so you keep going back with same problem; then they will tell you oh maybe it’s this or maybye it’s that when in reality they don’t have a clue.»
meanwhile you keep paying for labor and parts that you don’t need!!! when you pick up your car and they are all smiles telling you that they took care of you be prepared, because you will be back for the same problem and keep going back until you finally figure out you are getting screwed!!!

I brought my car to Gasco in Upton, Mass for a complete grease /​oil /​filter change in May of this year, as my long-​time mechanic was having health issues. Gasco reportedly changed all filters and the oil. The cost charged by Gasco was sizable for the work performed but I though they were a modern and professional shop and I wanted a complete and competent staff working on my car.
After they serviced my car I found they failed to return critical parts to the car. As a result water from outside could get in and the slow leak damaged my car. The cabin air filter should have had a water cover that was not replaced & suspension bolts (needed to be removed to access the air filter) were stripped that should have only been tightened only with a torque wrench. I know these items were in place and correct before the car went in for their attention and just this past weekend discovered they were missing after the «professional car care» provided by Gasco.
Now missing a cover the water leak resulted in slow, progressive damage to my car that was only discovered during this recent weekend’s heavy rain. I followed the leak back to its source and found the newly replaced filter without its rain cover, open to the environment soaked through and leaking water and debris into my car. I have had to now replace and repair parts to get it back to where it was BEFORE Gasco’s staff got their hands on the car.
I called and spoke with the «owner» today. He initially stated he had not replaced that filter. When I asked why then did you charge me for replacing the filter? He started shouting at me on the phone «I do not appreciate these claims» and «You know something? I don’t care what you say and about you.» Absolutely terrible customer service from this place. If you are ok with the idea of Gasco «professionals» doing the same for you I would definitely recommend you let them work on your car or truck. Just don’t be surprised to find some time afterwords that something has been damaged or has been done half way.
Gasco had also attempted to tell in May’s oil filter replacement that an oil leak showing at the engine was «a sign that the timing belt needed to be replaced before it failed», costing hundreds of dollars to accomplish. I did not go for their repair and took my car to a trusted mechanic and also the local Audi dealer and both reported that there was nothing wrong with the timing belt and that the oil leak had no impact on the belt. They suggested that what Gasco had told me was intended to get a naïve customer to open their wallet even further.
Gasco staff may be full of smiles before they get your money, but as in many cases, these smiles are hiding a darker truth that they don’t give the slightest care about you or your property. And then turn to anger and shouting as soon as they are found out. Yes they are less expensive than a new car dealer’s repair shop but in at least two instances Gasco has show itself to be lacking. Never Again Gasco, Upton! Glad my honest and experienced mechanic has reopened as has never deceived me.

The dealership told me I needed brakes on my BMW for $ 650. The manager at Gasco said he would do it for around half that price! What a deal! Of course I said YES to replacing my front brakes. Simon did the work and the brakes feel great. I found that even though Simon is a busy man, he takes the time give you his undivided attention and treats you with respect. I went to Gasco on a referral from my neighbor and I’m glad I did. My BMW will be coming back here for all my service needs.