Pretty Nails Spa

Overpriced and poor quality. For 38 dollars for a mani-​pedi, I’d expect not to get burned by the hot stones or have my manicure chip within hours. It’s been 48 hours and there is NO indication that I ever had a manicure, since my polish is gone and my cuticles are still ragged. Pedicure was decent except for the aforementioned too-​hot stones. There are lots of other places in Champaign-​Urbana that charge less for a better experience — go there!

I have been here on several occasions over the last 13 months and I fear that my most recent visit is the final one. I am annoyed easily so things like the wife chatting on her iPhone while she’s clipping my nails (and I’m trying to relax); the husband and wife getting in small arguments; or most recently, the mother-​in-​law playing incredibly loud music from her laptop because she had nothing else to do are all moments of irritation that I write off as my own issues. What I cannot write off is a $ 10 manicure-​pedicure (plus design) that I’m being charged $ 43 for. And frankly, it’s embarrassing that I have recommended this place to friends who had to pay the same amount for such poor work. My friend’s pedicure was ruined on both left and right feet the day after she received service; my own manicure is already chipping as is the mani of my other friend; and they don’t do a very good job of monitoring the heat of their stones. I have received two kind of icky burns including one at this last visit. They seem to be getting lazier because my design was inconsistent from both sides and the wife only used one color, where normally she uses at least two and tries to make it relatively uniform. On top of that not being uniform, they arbitrarily clip the nails of one hand and not the other and I was pretty irritated that they decided to do the hot stones after my toe nails had been painted. Consequently, they had to redo some of their own work by my request. I’m not going to give it one star because they still treat me far better than U&I Nails did, but it’s time to find a new nail place for sure.

Oh boy. Where do I begin?
This place is awful. I went here with a friend. We both received terrible service. There was only 2 workers, and about 5 people getting feet and nails done when we first walked in. We waited FOREVER before they actually got to our pedicures.
25 dollars for a pedicure basically included cutting the skin under by big toe where I was bleeding the whole time, barely scrubbing with the pumice stone, you had to ask to have the nails clipped, and oh yes, nails are totally crooked. The pedicure lasted about 10 minutes, and no scrubbing or exfoliating. They halfass the lotion massage and throw in 1 hot rock, which was actually burning my leg and not very enjoyable.
And I cannot leave out that my friend did not even receive the lotion massage and hot rock until after her toes had already been painted!
Only reason we came here was because our regular place, Pro Nails down Philo is closed on Mondays. That place is great! And its only 21 dollars.
Do NOT come here, you will be greatly disappointed.

ok, so the «not very thorough» part i mentioned in my last review is the main problem with the subsequent visits i’ve paid to this place. the pedicures i’ve had have taken about 10 minutes, tops – very hurried and not exactly thorough. last time i went, they cut my toenails crooked to top it all off. ugh. guess my quest for a decent nail joint here in town isn’t quite over.