I’ve been going to Benefit Brow Bar for the past few years and have never had a problem until today. I’ve been to several different Brow Bar locations and have had numerous aestheticians work on my brows, but Stephanie at the Vacaville location is by far the worst aesthetician I’ve ever had. I asked for a full, strong brow and ended up with patchy, uneven brows. She didn’t trim my brows or even attempt a clean look like I had asked. Her technique was sloppy and awkward and she even got wax on my eyelashes. The entire experience was so bad that I couldn’t wait to leave. My skin is now red and painful, something that has never happened before. I’m shocked that Benefit would put such an untrained aesthetician to work in their location. I’ll definitely have to reconsider using Brow Bar services and will most likely be taking my business elsewhere.
Nhi N.
Évaluation du lieu : 1 Vallejo, CA
Carmen at the ULTA brow bar is the worst. She filled in my eyebrows really harsh before she waxed it. She used a stencil so she could see how to fill in my brows. The wax itself took way too long because she was busy talking to one of her coworkers. When she was finished my eyebrows were very thin when I had specifically said not to wax them that thin. I looked in the mirror and my eyebrows were also filled in WAYTOODARK for my hair color. She did not know what she was doing! When i went up to pay, this older lady at the cash register insisted that I tip Carmen but to be honest, I was not happy with my brows. I thought the cashier was being really rude asking me why I didn’t tip her.
Katie S.
Évaluation du lieu : 5 Vacaville, CA
Tracy at brow bar is incredible. I came in yesterday and asked that she show me how to contour and what she would suggest and she did half of my face and had me do the other half. Incredible customer service. She has done my eyebrows on numerous occasions and they always look amazing. I highly recommend Tracy.
Nicole N.
Évaluation du lieu : 5 San Antonio, TX
Tracy did an awesome job on my eyebrows. She really took the time to understand how I wanted them to look, and she was able to fix a few mistakes from someone else doing them. I will be going back to her for sure!
Auria U.
Évaluation du lieu : 5 Vacaville, CA
I have never gotten my brows done and I was a little nervous. My brows are very light in color compared to my dark hair and are sparse so I was like«let’s see what you can do to make my brows less ugly“but never did I think my brows would actually look good! They have nice shape and color thanks to the waxing and tinting treatment I received from a nice lady named Carmen. She did my brows and she really seems to know what she’s doing. She was on time and took the time to talk to me. She really did a great job and it was pretty quick and painless. I will be going back for sure.
Anne L.
Évaluation du lieu : 2 Fairfield, CA
I was just in Ulta, for the first time. I was trying to find a specific item. I went up and down and aisle after aisle. I couldn’t find one person to help. They obviously run a skeleton crew on the weekends. Not sure I would go back. It’s a cute store, but lacking customer service.
Jackie A.
Évaluation du lieu : 5 Vacaville, CA
Would definitely recommend Carmen at the brow bar. I use to get my eyebrows waxed at the nail salon that I used to go to but when Carmen started working at ultra I’ve been coming to her. It’s been years now and I will not let anyone else touch my brows. A bit pricey but I love them everytime. She’s very friendly makes me feel comfortable.
Giselle N.
Évaluation du lieu : 2 Fairfield, CA
Ok. Let me just start off by saying that I have thick hair. When my brows get plucked it seriously feels like each hair is being yanked out of my brain. That being said. I am VERY picky about who takes care of my brows. My first two benebabes who took care of me moved away to bigger and better things. I was heartbroken. You can imagine my stress going on emotional roller coasters and trust issues with other estheticians. But anyway. So I had an appointment with Carmen and although she got the job done it still felt half-assed. She did not clean them up all the way. She kept getting distracted by all the employees who would come and talk to her. It was average.
Kyra G.
Évaluation du lieu : 5 Vacaville, CA
If you want great eyebrows, Carmen knows what she’s doing! I don’t trust anyone else to touch my brows anymore. She’s gentle when waxing and tweezing, and is outgoing and sweet to make your appointment enjoyable! I also love how she covers up some of the redness afterwards, so I can continue my day without looking silly. I recommend her to all my friends and family, and they’ve all started seeing her too.
Res M.
Évaluation du lieu : 1 San Jose, CA
Reviewing only for the brow bar in Benefit. I have been going to different benefit multiple times and the outcome is quite similar and I always love it. However, I tried the brow bar in Ulta just because I really need some eyebrow waxing that time. I was very dissappointed in going in. I’m not sure that the lady, Carmen her name is, that did my eyebrow has a lot of experience in eyebrow waxing. Basically what she does is she takes out a stencil and used the brow shadow to cover up the stencil and she starts to wax around it. I could have done that at home instead of paying $ 27 for an eyebrow and lip. She never trimmed my eyebrows. And when i got home, I had to fix my eyebrow. There were so many mistakes that carmen did compare to other benefit brow bar that I have been to! Never coming back to that brow bar to get my eyebrows done again.
Amanda K.
Évaluation du lieu : 5 Vacaville, CA
Absolutely in love with my brows! I always come out looking great if Carmen does them!
Jacqueline P.
Évaluation du lieu : 5 Vacaville, CA
Just got my brows done here for the first time today and I am so happy I did. I’ve desperately been needing some grooming to be done on my eyebrows for a while now and my brows just looks FANTASTIC! I am very happy with the lady that did my brows. She was very sweet and gentle. She was a bit slow but still very good. Nothing aggravates me more than a woman who’s heavy handed and rough around my sensitive eye area. But this lady was a professional. She was very gentle and she very sweet! The waxing cost me $ 20. Plus a $ 5 tip.