Davis Street Self Storage

Inability to pay or manage your account online creates massive inconvenience. In 2016 I should NOT have to show up in person to change my credit card information. Computers, the internet and PayPal were invented for a reason.
This is not to say that the managers are bad. They’re operating within the confines of the owners. They’re cool people and give plenty of notice if things go wrong with your payment.

Really nice couple. Quick and efficient service. Rented a truck for a day and they were very understanding when it came to a little time overage. Wouldn’t hesitant to rent another truck from this location.

I have to agree with the previous person that reviewed. It is now a year later and SAME THING. Had things stored at Davis Street Storage and had to get a bigger unit after my parents passed away and I inherited their things until I had the time to sort through and sell some of their things. My parents had some beautiful and expensive antique furniture, in very good condition, that had been passed down several generations. I started hearing all kinds of things like «people were living in some of the storage units,» people were getting into units, there were all kinds of rodents and cats around etc, etc. When they raised the price for like the 3^rd or 4^th time, I said enough! We looked else where and decided to move out! Sure enough when we moved our things out of the storage unit at Davis Street I was so upset and pissed !! Several of the expensive antique chairs had stains all over them that were definitely not there when I put them in storage. It looked like an animal had peed all over them. When we cleaned out the storage unit there was rat poop all over. I am SO upset. Not sure the brocade fabrics can handle the cleaning and may have to have them redone. Of course when I looked into our contract ‘they are not responsible for any kind of damage like that”…Really, really upset with them!

I had a small unit here for about 10 months. When I went to get my things out I discovered that there had been rats in there. I had a recliner, an ottoman, a mattress and a few other soft surface items that I had to get cleaned and disinfected that had rat poop and pee all over it. A lamp was chewed up as well as all the hoses on my washing machine. When I brought this to the attention of the office they just said that there was nothing they could do and didn’t even sound surprised. They keep the exterior of the units pretty clean and I didn’t have any issues with spiders or water damage but the place is infested by the looks of the amount of feces that was left in the rented unit. You would think that if patrons were paying good money for storage that the people who own or run it would have a pest control service. I will NEVER use Davis Street Self Storage again.