K Le Time

Great work done, awesome customer service! I will definently be back!

I wanted to do business locally, so I chose K LE Time to work on 2 of my watches, one being a Movado. Work was completed overnight, but when I went to pick them up I find out they don’t have a credit card machine and I would need to pay cash. I could not believe they expected people to have that kind of cash on them. I went to get some cash and was waiting to be served, and I was trying to be patient but he had to redo his work for another customer, I asked him to get my watches. When I got them home and un-​boxed them they worked, but they had not cleaned the fingerprints off of my Movado. They don’t respect their customers property! And yes, I left the store without checking, but since there is no computerized receipt, and the ticket just had the total cost and not an itemized list of everything done to the watches, what was the point. I am bringing these 2 watches to another jeweler to make sure they completed the work I was promised. An expensive lesson!!!

Bought a watch and needed it resized, looked on Unilocal to find the best place to take it. Normally I wouldn’t choose the top listed so quickly without more research. However seeing as there probably aren’t too many places to take a watch to get it resized, I jumped on the highest rated. The shop is a little tough to find, on the back side of some main buildings on Mason street (Behind merchant and main). Walked in and was greeted right away. I explained my dilemma and right away the owner Khang went right to work on it. Within a few minutes and for a couple of bucks he had it fitting perfectly. One note, the shop only accepts cash or check so be prepared. There is a US bank nearby if you need atm access. If I ever need any clock or watch repair or questions answered I now know of a place where I can get it as well as for a great price.

I inherited a 60 yr old «Anniversary» clock from my parents which looked great but did not work. Because it brings back many memories, I decided to have it restored to its full operational status. I bought it to K Le Time, and shop owner Khang told me a bit about the history of these clocks, their delicate mechanism, and also the cost involved in repairing it and time it would take. The wait was long, as he initially indicated, but it was well worth it. My time piece is now ticking like new and on to more memories. Khang was very helpful and professional, with his tips on care and maintenance, this original German clock should last many many more years. I almost forgot to mention the cost to repair was lower than quoted.

Great shop! Fixed my watch in no time flat and the price was great to boot!!!

I brought in 7 watches needing new batteries. They were friendly, efficient and generous! I waited while the batteries were replaced and was done in about 20min. Highly recommend!

Brought a vintage Simplex 24 hour clock to Khang, not really hoping that the electric motor’s 60+ year old bearings (which were screaming like a drunken banshee) could be serviced. I had a look at the motor in the 24 hour mechanism and thought there wasn’t any hope…
I was VERY pleasantly surprised to have Khang not only accept the clock and the work, but to categorize it as «no problem». His estimated turn around time was 3 working days. Pretty awesome.
He disassembled my clock, lubricated the bearings and eliminated the squeal in this old beast — breathing life into a piece of my personal military memorabilia.
He then let it run in his shop for a week to monitor his repair. When I picked it up, he unplugged it from the socket and handed it over to me — a testament that indeed it was fixed and that my clock and I were good to go.
Five stars for Khang and company — deal with him in complete confidence and I’d trust him with any of my clocks!!!

My husband has a very high end Swiss Army watch that he’s had about 2 years. The second hand started losing time a while back and he took it in to a high end jeweler in town to get a new battery put in.
After the battery was put in it worked ok for a while and then started losing time again. Because of his work schedule, I took it back in for him. The same jeweler tested the battery and said it was at full power. They suggested I take it to K Le.
I drove right down there, didn’t call or make an appointment or anything. I was immediately greeted by the shop owner. I told him the problem and he took the watch from me and said no problem, that he could tell me right there exactly what the problem was. Immediately upon taking the watch he commented on it’s quality/​value and knew what he was dealing with.
Khang took the back off and immediately told me that while the new battery was definitely fine, the old battery had left some corrosion inside that would need to be cleaned. He then explained that further cleaning would be needed because of the way the watch had been stored before sold. He said often they are not stored properly and it causes problems with the oil inside that then sits inside the watch for too long and gets corroded and then of course when the watch is used that oil distributes throughout and causes problems. There was a $ 22 part that would need to be replaced due to corrosion.
He quoted me a price of $ 70 (including part) to do the cleanings. But a few minutes later, upon further inspection, he found another problem. He said that the jeweler who had put in the new battery had done it incorrectly, and by doing so they had loosened a little arm that sits across the battery to hold it firmly in place. Now the battery was loose and moving around too much. The price to fix this problem was $ 15 and brought the entire bill to $ 85.
Now, I have to say at this point, that made me a little nervous and I wondered if I was getting a big snow job. However, when I left the shop, I called my husband at work and he told me that made sense because he said a few times he had jiggled the watch around and then it would work right again for a little while.
I’m thinking now that the loose battery might have been the whole problem and not the corrosion and dirty oil. So then wondered if I should have paid for the cleaning. However, I decided that with such a high end watch, it would be a good idea to just pay to have the cleaning done so that we won’t have another problem down the road. This is a watch I expect to last for years and years & I’d rather pay now to keep it in good condition.
Khang told me to come back in 30 minutes and he would have it all done! I came back in 35 minutes and he was testing it with his stop watch. I really didn’t expect him to do the repairs on the spot like that. That was a major bonus. I expected to have to leave the watch for a day or two.
So now we know where to take this and his other watch. We won’t take them anywhere else, not even for a battery.
There is a sign on the counter stating that they don’t take credit cards or debit cards. It’s strictly cash or check. I didn’t notice the sign at first, but luckily thought to ask before I left. Khang might want to verbally state their cash terms to customers who might miss the sign the way I did so they come back prepared with the correct from of payment.
He also did tell me that there’s a possibility there could be more corrosion in the watch that could require a full dismantling of the entire insides and full cleaning/​restoration. He said if that was required, he would credit back what we had already spent towards any further cleaning. He also stated we would know within 72 hours if there were any other problems.
Khang shared his and his family’s history. He has been working on clocks and watches since he was 12. His grandfather and father taught him everything as his grandfather had started the business. You could tell he is proud of his family and their hard work and expertise. I love doing business with families like these who have passed down their legacy.
We will be keeping an eye out for the next 3 days to make sure it’s working properly. If no new issues, this review will stand as is. If any other problems arise, I will update the review.

A great business. I had a watch that had a scratch on the crystal and they fixed it by buffing it out. Made it look brand new. I will be taking in some pocketwatches for them to fix. They know their business!

Another great experience in Mr. Le’s shop! He is easy to deal with, and focused on making his customers happy. I will return.

One of my watches needed a new battery so I decided to find an option in town that would allow me to be back at work before my half hour lunch break is up.
K Le Time came up on Unilocal highly rated and it is only 5 minutes from my workplace so I decided to give them a go. The street address might be misleading if you follow the GPS, as the entrance is actually from the back side of the parking lot. If you are driving on Mason, make a right turn where the bank and municipal parking lot are, and you will see the store on your right. Not the easiest place to find but my battery was changed and ready to go in less than 10 minutes. They also have pressure machines so they can do battery replacements on high-​end watches as well. Knowing this will save me time in the future, as in the past I couldn’t find anyone in town who wanted to touch my Tag and I had to drive to Sacramento or Roseville for service.
The only slight downside is that they only take cash or check, as credit card machine was down, but this is not unexpected with small businesses like K Le’s. Despite having to search my car for old unused checks, if I need any watch related work done, from now on I know where to go.

True craftsmen. We took my wife’s invicta bracelet watch in that another store wouldn’t touch. They resized it in about 10 min at an extremely reasonable price. I would highly recommend them to everyone I will go back there in a heart beat for any watch or clock repairs.

Super nice family-​owned store. Been there for 60 years. I did business with the original owners son who has been repairing watches since he was 5 years old. Cute little store. Will return. Recommend to anyone who wants anything from a simple battery replacement or a complex repair.

My wife brought in a very nice, but old wall clock that had fallen from the wall, causing internal damage. Kane had this clock for OVER A YEAR and everytime we would call about it, he would complain about a part he needed, but no work was ever done to actually acquire the part. Finally, after threatening to pull the clock from him and cancel payment, he asked for one last chance. We gave it to him, and two weeks later, the clock was repaired, although it appears he completely changed out the internals. I’m wondering if this antique clock now has lost value with modern internals… oh, and he charged us well over $ 700 for this.
Silly me, I thought that maybe I would see if he could fix my Citizen Eco-​Drive watch after this. My watch is solar powered, but unfortunately, I had stored it in a dark place, and over a long period of time, it eventually stopped. When brought back to life, it would run at 15 minutes behind (couldn’t set to correct time). Kane told me that he believed it would need to be sent-​off to Citizen, and it should be back within a week or so. Well, over a month later, I had heard nothing from Kane, so I called. Kane was back at square-​1! He had never sent the watch off or done any work on it! I told him that he could go ahead and clean it and I would pick it up. Which I did (in all fairness, the cleaning was good). While I was there to pick it up, he explained that he was sure the circuit board inside was bad, and it would cost about $ 149 at least to repair. I thanked him for that information, and took the watch home.
When I got home, I went online to the citizen website and looked up the manual for my particular model, which led me to instructions on how to «reset» the watch, and then how to properly set the time. I followed those instructions, and the watch has been working perfectly fine since that time.
One-​Star for repairs and communication… I gave him the extra star because the cleaning of the watch was quick and well done. I will not come back here for any watch/​clock repair needs.

I was extremely disappointed in the POOR communication skills at this establishment! We were never given any time frame, in which to expect the completion of repair to our watch, and after 2 months, I went back to retrieve it — fixed or not! Had I not called after 1 ½ months to inquire about its status, it probably still wouldn’t be done! I was told by the owner that he would get back to me, TWICE, but it never happened.
Unfortunately, his family history, supposed skills, and busy life style seem to be the focus, when entering his shop. My opinion is that he is more impressed with himself, than he is in giving good customer service.
Believe it or not, there ARE other places to get watches repaired in this town, and I most certainly won’t be going back to THIS one!
As for the quality of his work, only time will tell, because it’s only been one day, since getting the watch back.

First of all, this place is awesome. The store is super nifty. You can see the history in these items. Also, Kane, (not sure if that’s how you spell it) was super nice and expert at what he does. He learned his craft from his father, who learned from his father. His son was there with him, watching him work. This place is great. I plan on coming back for a very special zippo for a gift.

My mom took 4 of my watches here to replace the batteries and get them sized. He was fast and very reasonable. He say’s he uses high quality batteries. I’m satisfied. One of my watches had some corrosion. Make sure to replace your battery every year, cause they can leak and damage your watch.

I went here to get a battery placed in my citizen watch. He was very quick and professional and did it for a fairly nominal fee. It was obvious that he keeps busy and he offered to look at an anniversary clock that had been broken by movers and give me a quote to repair it. Excellent service.

My watch stopped working couple of months ago due to a dead battery. I brought it to a local jewelry company to replace the battery. They charged me $ 15 to replace the battery.
It worked for a while. Then the timer hand started to spin continuously like a speed demon. I brought it in to K Le Time. Basically the other store botched the battery replacement and inadvertently loosen the contacts to the battery. It worked for a while until the contacts finally shorted. Mr. Le soldered them back in place and fixed my watch for $ 45. The watch works like a charm now.
Note:
Mr. Le is a small local store with many customers all over the country. He also perform house calls. So the best way to get a hold of him is to call him and set up an appointment.

I acquired an old-​ish pocket watch (1960 – 1970’s) that ran fine, but couldn’t be set easily and the stem would come all the way out of the watch. This watch wasn’t particularly valuable, but it fit what I needed a pocket watch for exactly (railroad themed face and back). In calling around I learned that most watch repair places send out mechanical watches for repair and the costs I heard could have been more than this watch was worth.
I found K Le Time on Unilocal and the owner, Khang, said that he did all repairs personally in the store. When I showed up there was another customer ahead of me – all smiles, in fact. Once my watch was in his hands, I think no more than 3 minutes passed before he had the entire mechanism out of the case. He said he thought he had the needed parts «in back» and for me to return in an hour. I left my cell number.
In 31 minutes Khang called to say my watch was ready. When I arrived, there he was with another smiling customer. My watch worked perfectly now and the repair cost was $ 60.00 total. Wow!!! (Other estimates were in the $ 300 – 350 range.) I must say I was very impressed, particularly because, after talking with him a little about his business and family history, Khang’s life story suggested that he and his family probably deserve everything they have worked for – and more. There are three watch repair shops all together, one run by his parents and another by his brother. The shop is full of watches and larger clocks, some in various states of repair.
Khang says he makes house calls for larger clocks and can only be open from 10 to 2 so that he can do that and also to work on more difficult repairs without constant interruption. For mechanical clock repair, I wouldn’t hesitate to give him my business again.