Landmark Condominiums

I paid nearly $ 2,500 for booking a room, via Destination Resorts Vail, at the Landmark hotel (4 nights). When I arrived, they put us in a much older condo that was a few hundred yards from the lobby of the Landmark. When I called the front desk and spoke to Devon (the night shift manager, who was very rude, condescending and unwilling to help), I was told I booked a mystery room… which allowed the hotel to move us to any room they wanted, based on their availability.
After a long and heated debate, I was told I needed to check in to the room (drag 6 suitcases and skis up to the 4^th floor, as there is no valet or guest services) and wait until the manager came in the next morning… in order to see about getting a refund and allowing us to move to a different hotel. Please keep in mind this is at 10pm after a long flight with a wife and two small children.
Long story short, the hotel found a room in the Landmark hotel building later that night. It was nicer than the first room, but still an older room. The toilet float was stuck, which caused the water to run most of the night… and the mattresses were very uncomfortable and stiff.
If you are looking to spend $ 500-​$ 600 per night for a nice hotel, I suggest you get pictures of the room or book somewhere else. Also, if you like customer service — bellman, concierge, room service, etc. This is not the place for you.

we got a 2 bedroom, 3 bed for 5 people for about $ 1,100. it had the slopeside view so it was a good deal. the place was great, but not one of the newer ones as were some of the units in the pictures. the furnishings were a little dated but still nice. the parking garage is free for guests. you have to walk about 5 mins to the lift so it’s a good distance. it’s about a mile from downtown vail but we didn’t go out that much so it didn’t affect us.
the front service was helpful with our needs and they maintain the place well. we haven’t stayed anywhere else before so i can’t compare but it was a pleasant stay.
i would recommend this place.

We ended up in Vail for a wedding a few weeks ago. I’m really glad that they recommended Landmark to stay. The condo itself was really nice and extremely spacious for just 2 of us. It was a one bedroom, 2 bathroom place on the second floor. It had been recently updated and was a really pleasant stay. All of the linens were top notch and even the bath products were great. The location was also really nice. We were walking distance to numerous restaurants and one of the main gondolas. The parking was a nice added perk — I’m not sure if it is always included in the winter but for a summer stay is was nice.
The only negative was the check-​in time. The standard check-​in wasn’t until 3 PM and check out was pretty early around 10 AM as well. After staying in the condo I realize why it took so long to clean. I would stay there again and just plan my time there accordingly.