20/20 Optometric Eye Care

Dr Gharabeki was awesome friendly very informative professional and explained every step along the way. Open to questions no rush you in and out kind of nonsense. Best personality she’s awesome.
I wish the girls at the front desk would learn some of her professional skills and how do do their job correctly though. Big confusing nightmare and after calling my insurance and seeing I was way over billed charged incorrectly and wasting nearly half a hour straightening it out I’m still not completely satisfied and feel kind of taken advantage of have to go back to office and straighten it out still. But dr Gharabeki she’s amazing and awesome.

Great service. They went above and beyond for my boyfriend so he could have his glasses in time for his cousins wedding. They are hands down amazing in their customer care.

My daughter and I have been seeing Dr. Aivazian for a few years now and would not go anywhere else. The office is beautiful and feels very exclusive. We are always seen right on time, but never feel at all rushed. Both the staff and the doctor are extremely helpful in picking out frames, giving us options and explaining. The experience is completely opposite from the madhouse of the mall and superstore places, but I don’t feel like I’m paying any more. I am often aggravated by doctors because they tend to think that their time is more valuable than yours. That is not the case here… this is well-​run, high end doctor’s office that many others could take a lesson from.

We had an appointment for 5pm and didn’t see the Dr. until 5:40pm. Their main concern was the paperwork — not customer service. The Dr. asked a million questions about what could be the problem with my eye — then easily saw the problem once she finally looked in my eye. My other issue is that they said they charge $ 90 if someone doesn’t have insurance, but they bill $ 150 to your insurance if you have it. THAT IS EXACTLY WHY WE ALL HAVE TO PAY SO MUCH FOR INSURANCE! I do not recommend. I’ve sadly had a better experience at Sears Optical, and that place is also the worst. Hope to find a nice eye Dr. soon.

Came her to get glasses for my 1 year old. They are amazing and carry miraflex frames! All the staff is helpful and kid friendly.

We’re new to the Santa Clarita area and needed to get new glasses. We were lucky to find ²⁰⁄₂₀ Optometric Eye Care. Dr. Aivazian and her staff are super friendly, very knowledgeable and accommodating. I have seizures so Dr. Aivazian was extra careful with the «light» portion of the exam to ensure she didn’t trigger any seizures.
We had lots and lots of questions but she and her staff were very patient and helpful in explaining the various types of lenses that we were interested in.
They’re located on the 2^nd floor of a center that has a restaurant so you may want to arrive a little early for your appointment to make sure you can find parking.
Other than that, I couldn’t recommend them highly enough.

Very friendly staff and overall a great experience. The eye doctor here is very sincere and good at her job! The pricing seemed a bit high for the lenses/​frames and my only word of caution is BEWARE of upsales for those of you utilizing insurance. I was eligible for coverage that would have allowed me to walk out for $ 20 total, lenses and frames, but was given a quote for $ 150. Needless to say, I purchased elsewhere. However, overall this is a great company who offers high quality eye wear and top notch experience.

Just went back for a much needed follow up… as usual great service and great staff… Thanks Again for everything.

We were referred to this office by 2 of my friends. And I’m so glad we went here. My daughter went to see Dr Aivazian to get her first pair of glasses. The doctor was very thorough, explained every step, was very caring and funny. The office was very clean and the staff was very friendly. They all participated in helping us pick the right pair of glasses. My daughter is 11 and this being her first glasses was very picky. She picked the glasses that were out of our budget range but she loved them so much that the office manager worked with us in helping us to get those glasses. ²⁰⁄₂₀ has the best selection of glasses at affordable prices. We went around the whole city and couldn’t find better selection of glasses and better staff than this office. It was truly a great experience and I would recommend them to anybody.

Very unhappy with my visit here. Ive been wearing eyeglasses for years and usually go to a big chain optometry place but decided to try a «mom and pop» shop like this one. What a disappointment… First, I couldn’t believe the prices on the eyeglasses! So expensive and they are so pushy to tell you with the expensive frames…“that one looks great on you”! Of course when I tried on the less expensive ones they would say «no, not that one». So ridiculous. And the doctor may have been nice and all but she didn’t prescribe me the right lenses. When I tried on the overpriced glasses they made for me, my vision was blurry. I had to see another optometrist to redo the eye exam and wait another week for those glasses to be made and finally I saw well. What a waste of time and money. Will never go back here.

We first came here when my husband had an eye injury on the job, Dr. Carol opened the office after hours to clear debris out his eye after a brush fire. Thank you!
Today Carol called me on her day off to help me find a way to get replacement glasses for my little guy while we are traveling.
It’s like old fashioned personal and caring doctor care. I so appreciate not being a number here but a patient with a relationship with your doctor.

I’ve been going to optometrists for the last 20 years, and this was the best experience I’ve had. I’ve never had such a caring optometrists before that really took the time to make sure I got exactly what I needed. I will definitely be making Dr. Aivazian my regular optometrist!

Best service in Santa Clarita! Me and my family have been going there for years and won’t go anywhere else. Dr treats her customers wonderful. Recently I bought me a pair of Coach sunglasses and also bought a pair for my daughter who lives in Carmichael CA and they ordered the ones she wanted and had them shipped to her house in 5 days. Their service is always above and beyond! All the employee’s are great but Stacy girl you rock! Love it there so much
P. S. my husband is Eddie lozano and he also loves the service there along with the wonderful staff who is very friendly and professional he also wanted me to post message from him too

I can’t say enough good things about Dr. Carol and her staff! I ran out of contacts and my insurance is changing so I can’t make an appointment till next month, the receptionist offered to give me trials to get by until my next appointment in case my prescription changes. I have never been treated more kindly and professionally than by ²⁰⁄₂₀ Eyecare!!! They truly know how to give amazing customer service which is something you don’t find much these days!!!

Such a great doctor and very personal experience. her office has a great selection of glasses and offers lense protection which is great as a mom with little kids.

I wish I could rate the doctor separately from the staff. The doctor is wonderful, highly competent and friendly. She gets five stars.
The staff on the other hand leaves much to be desired. I don’t like being «up-​sold» on anything. Usually I have to put my game face on when I buy a car but, as I’ve learned from this place, you have to be ready when you pick out your frames/​lenses. The counter girl was friendly and all smiles as she eagerly stepped out to assist me pick out my glasses. I pointedly asked her how much my insurance paid towards my glasses. After she told me I again POINTEDLY stated I did not want to go over that amount. So we spend 10 minutes picking out some glasses I really like. When we go up, to the counter she tells me the bill will be $ 330!
I repeat my position that I do not want to pay anything. Smile vanishes and is replaced with an obvious look of annoyance. She walks over, pulls out a drawer, and says «The cheaper frames are in here». She then walks away and I am left in self-​service mode. The annoyed look continues during the checkout process.
On another occasion my wife asks me to go by there and pick up her stuff. Different girl behind the counter taps some stuff on a computer. Hands me a bag. When I get home the wife asks where her contacts are. Turns out she paid for glasses AND contacts. The girl only gave me the glasses. What use is typing on a computer if, in the end, you just play grab bag and hope for the best? When called there was no apology.
I don’t expect people to kiss up to me. I worked in the service industry for years and I know how it feels to be forced to deal with rude people. I always try to be a friendly undemanding customer. It takes something to get under my skin. They succeeded.

The girls are awesome! Super helpful and knowledgable on what works on ur facial frame. The doctor is easily mistaken for a staff member because she’s so personable. on top of great service the eye glass selection is great! Loved it.

I am deaf, I use to call video relay interpreter to contact and to ask if they can do repair for my son’s glasses. They hang up on me 3 time in a row after they answered and my video interpreter explain who I am. It felt like a racist person whoever answer this morning.

The doctor here is amazing. She’s very nice and professional and takes time with all her patients. The girls in the front desk are so sweet and nice.
Went here to get my eye checked for contact and glasses. The price is not bad for the services. they give you the price up front and you decide if you want to get it done. Love that.
I got fitted on a couple of contacts until I found the perfect match for my eyes. The dr had me return after a week just to make sure I was satisfied with the contacts. What I liked so much was that they had the contacts in stock for 1 year supply with a mail n rebate flyer they gave me. They also matched the price of the contact because I found them cheaper online. They are awesome when it comes to working with the patient.
I need to go back to update my glasses!
My fiancé and I come here and I don’t think we would change eye doctor anytime soon. Love this place!

I am happy to say i have finally found an eye care canter that I actually enjoy coming to! everyone, including Dr. Carol, is friendly and helpful. ive worked with Camila the couple times i have been in and she is so patient and down to earth! lord knows i like to try on EVERY THING.
If i could give them a 6^th star i would. considereing they dont try to nickle and dime you, or confuse you with insurance& eye product lingo… like i said. patient and helpful people!