Don’t judge a book by its cover. This place doesn’t look like much from the outside, but Asa, the manager, really took good care of us. We came from out of town to pick up some things we’d been storing at a friend’s house and needed to move some of our things to our own storage. We only had a day and a half and wanted to rent something close to where our stuff was. I called before we arrived, from the road, and although he was getting ready to leave, Asa told us he’d wait for us. The price he quoted me was much lower than any other places. When we pulled up, we were a bit caught off guard but he came and greeted us, allowed us to choose from the three units he had available, and when we realized we should have reserved a U-Haul because everything(U-Haul & Budget) in Vallejo was gone, Asa got on the phone with a friend of his who had recently started a small rental company and arranged for a truck for us. He didn’t have to do that, especially an hour past when he had planned to be off work. Like much of Vallejo, 5-Star is a bit rough looking at first glance, but we have no regrets about renting here and would happily do business here again.