Jiffy Lube

truck was (still is) running like crap. they tuned it up ($ 415) took all day…
called 30 min before closing and said TEST DROVE IT and… runs GOOD! come and get her.
First thing. got in to leave… CHECK ENGINE light was STILL on! but they reset it.
drove about 100′ not even out of the Lot… ran Terrible… maybe even worst!
Mechanic had already left.
What kinda test drive did they do again???
Now I gotta go back Again… to have them try to Re Do the repair. How many more of MY HOURS do I gotta wait This time???
I have been taking family cars to them for several years now and have been satisfied, nice employees, Usually quickish In/Out…Fair prices.
not sure how they could have not only dropped the ball, but then kicked it to Hell and back?
gonna give them ONE more chance… but No More!

These guys are quick and awesome servicing my car. Got my oil change & my tire rotation done in less than an hour! Definitely sticking with this jiffy lube for as long as I live here.

I know a little about automotive stuff, I took 2 years of automotive, enough to get my smog check certification, and when i went here they told me the minimum oil that met my dealers specs was a synthetic blend. I didn’t argue and went with it. when I got him I checked (this actually took way more research then it should including checking if Jiffy lubes base oil met the API SN and ILSAC GF-​5 requirements of ford’s specs) to make a long story short conventional motor oil is just fine to use in my car.

You can shop if there is a long wait at the stores near this location.
There’s Starbucks, Raley’s, furniture store, check cashing, almost anything you can think of… a car stereo shop across the street from this location.
Usual wait is 20 minutes, but can be around 40 or so if they’re real busy (weekends & some holidays).
1. My check engine light came on, they gave me the code for free.
2. My tail light was out, they replaced the bulb and when that didn’t solve the problem, they took the cost of the bulb off the invoice and didn’t charge me.
3. No loose oil caps, or oil pan screws after they’re done.
I believe they’re busy a lot because they do good work, but if you don’t want to wait, catch them mid-​week in the morning, usually it’s a very short wait then.

Went here for Über – Jiffy Lube employees were kick ass, friendly, and well informed.

This is the only jiffy lube in Vallejo and is located in a shopping center with a grocery store, smoke shop, various food places, gym, and Starbucks.
Pros: the staff is rather friendly (although it’s all men), the waiting area is clean and offers free coffee (from a keruig) and water.
Cons: the line can be really extensive, I waited well over an hour to get a top off (not even an oil change) due to über cars being serviced at the same time. I saw those cars come after me and leave before me several times.

I had a bad experience here earlier this year, but I’ve been back several times since then, and have had excellent service each time.

The young gentlemen were very attentive and welcoming. Service was speedy. Although I was on a time frame the crew was able to help me make it in and out without inconveniences. I will definitely keep coming back!

Toke the ministry of Faith Food Fridays van in for services and enjoyed the experience and saved money. … all of the services and costs were explained clearly

Ramon and his team was super friendly! They got my oils changed done in less than 10 minutes! It was a Monday afternoon when I went. But the team working that day was great very nice and helpful. I was amazed with how quick the service turned out.

Horrible horrible crooked place after taking my car there for nine years every 5000 miles I will never never go back this last time I wouldn’t let them change my air filters because her twice the price of what it cost to buy them at O’Reilly I told the guy that I had a brand-​new one in the back and I would put it in when I get home I asked him to check my transmission fluid and he told me it was too dirty to change they just threw my air filter cover back on and didn’t Clampett down so within hours my check engine light came on The manager had noticed when I didn’t let them change my filter that I had never in nine years let them change my filter I told him why that the filter was only $ 15 at O’Reilly and they charge 3999 and I’ve never heard of your transmission fluid being too dirty to change I made appointment at Toyota to get my check engine light looked at and they told me it was because of the air cleaner filter not being clamp down $ 100 later the light was gone three days later he came back on I was told this time that there must be some of my line switched or they may have got plugged since the filter wasn’t clamp down when I call Jiffy Lube manager on Broadway five times in a week never got a return call finally a week and a half later I got him on the phone and asked for his DM’s phone number we don’t have one so I pressed him and told him that I knew that they did so after being on hold for about six minutes he came back to the phone number phone and gave me a number it turns out it was the phone number for the corporate office of O’Reilly so I called the corporate office of Jiffy Lube and the woman laughed and she already had guessed that that’s what they had done now it’s been three weeks and still no call from anybody and no resolution on my check engine light I did take it to another Jiffy Lube and had to pay $ 80 to get my transmission fluid changed and they laughed when I told him that the other one in Vallejo told me it was too dirty to change I guess my only other resolution now a small claims court unbelievable after going there for nine years and taking three different cars

Pulled up, 2 of the 3 bays empty. They had an online coupon for $ 10 off, which they honored. Said it would be 5 minutes. Got talking to another customer waiting as well. The minutes flew by.
Such a contrast to my experience at Wheel Works on Sonoma. I made an appointment, told it’d be 30 minutes; got there for my appointment, it took them awhile to fill out all the paperwork, THEN they told me it’d be an hour because there were other people in front of me.
So I went down the block to this Jiffy Lube. And, it sounds like an exaggeration, but I feel like the the time it took Wheel Works to do just the paperwork, Jiffy Lube did the entire oil change.

Great service we love taking or vehicles there great job team jiffy lube… We’ve been taking or cars here for many year’s and they do great work and very professional thanks…

Was told if we went to different Jiffy Lube the warranty on the part they replaced would be no good, I called the one in Benicia and they said that wasn’t true, they honor the warranty. I’ve been sitting for two hours, with my disability… missing my doctors appointment because they went to lunch an hour after I got here. The other Jiffy Lube said they never leave a vehicle standing alone, they rotate their techs. All I wanted was consideration to say we are going lunch it’s going to be awhile so I could change my appointment and eat something myself, and when I asked how long lunch was for their techs I was told 30 – 60 min depending on how long they decide to take. I’m really angry and In physical pain from sitting too long (can’t stand more than 20 min either). If they would have kept me updated I could have taken a Taxi to my appointment.

I just stopped by for a regular oil change.
Really, I could do it myself but I didn’t want to get my hands dirty.
Immediately I was greeted and serviced. (Car service you sicko!)
They topped off all of my fluids. And gave me premium synthetic oil. And they were super quick!
During my wait, I was eying the complementary coffee. But I didn’t go for it.
A+ for the speed and customer service.
40 $ for my total. Not bad!
I guess if you want a quick non appointment oil change, come here! And take a sippy sip of the free coffee!

Service is good but customer service sucked. Change your attitude & personalize your self with you customer or you’ll lose business

They dont jnow what theyre doing! They will messed up your car!

Not the friendliest place in the world. Other Jiffy Lubes have been more welcoming than this one. They offer the same service and complimentary water and coffee others do, but it feels forced there. The job ultimately gets done, I’ve just had a better experience at other Jiffy Lubes.

Took my truck in for an oil change because I don’t have time to do it myself this time.
Guy tells me «you have to use synthetic or you’ll blow up the motor». I insist on regular oil.. Price is $ 75.00. He comes back and says «computer says synthetic only, cost is $ 140.» I left immediately and did not get it changed.. Did it at another place for 80 and no issues.
This truck has always had conventional oil as stated in the owners manual.. Once you switch to synthetic you cannot go back.
Do not go here unless you want to get ripped off.. I will never visit another Jiffy Lube.

I usually get my oil changes at the dealer, but the new express oil change is appointment dominated, so I decided to try Jiffy Lube because I used to take my older Vehicles here.
I will Service is good. The techs are friendly and service is fast! I brought my Prius in and while I knew what grade oil it should take I wasn’t sure if it was synthetic or blend or whatever. The tech said according to their computer the hybrids use full synthetic, which I know is quite a big difference. I in the spot of needing an oil change since I waited way too long to get one decide to go along with this. The tech then showed my the air cabin filter and the engine air filter both of which were pretty dirty. The engine air filter was like $ 17 bucks. I thought, okay that fairly reasonable maybe $ 5 – 6 more, so I was clear I was paying for the convenience of them doing it for me. But the cabin air filter was $ 54! I think Toyota has it for maybe half, idk, but I don’t remember it being that high, so I said no on that.
The tech said just go ahead and get that next time. I said sure. My car was done quick maybe 30 minutes tops. But I still had the feeling I was being up sold a little. The tech did give me the $ 5 off coupon I found on the internet no problem, but my bill was still around $ 100!
I then quickly googled, «prius cabin air filter» and found a youtube video and the amazon price. WHOA! $ 13 for the filter and the install is really simple! Just as simple as the engine air filter. Lesson learned. Do know your car basics, plan in advance, and use the internet to compare price and see how easy some of the basic car is. Darn!