Johnny Rockets

During the peak of summer they have one window open out of 6 during lunch hours. The lack of efficiency I’ve witnessed today in this entire park is absolute ludicrous but the worst has been here at Johnny Rockets. This place clearly has zero management. Waiting an hour in line to get a hamburger is unacceptable. There is no excuse. The most I’ve waited for a ride today was probably 20 minutes, yet a hamburger took over an hour. Do yourself a favor and avoid this Johnny Rockets at all cost. Johnny Rockets and Six Flags should embarrassed to be associated with this location. It is evident that customer service has no importance here. Past reviews suggest that this is undoubtedly a pattern and this is not a one time fluke, this business is just awful all the time.

The food was trash! Literally! Bought two single burgers with cold mushy fries and nasty onion rings! Burgers were super tiny and cold like it was prepared the day before. Very disappointed, the meal was $ 35 bucks. For drinks they give no stawd or lids?! !!!Will not recommend this place.

Usually this is the best place to eat in the park, but today the Wait was 1 hour and 10 minutes to get food. They only had 2 of 6 Windows open. Then they tried to give me an old burger with cold fries
Luckily I touched the bun and it was as hard as the bottom of my shoe. And the fries were cold and I asked for another one. I got a shake and they ran out of spoons. No problem I’ll take straw, right? Wrong! They don’t have straws due to animal welfare? Hmmm, I’m sorry to all the animals that live outside of the park.

Not able to give 0 stars so one will have to do. Crazy long wait. Not sure why they are so disorganized. It would take any reasonable person about 1 day to straighten out the mess. Guess there’s a big shortage of competent persons. Had to wait 45 minutes for food that was cold and wrong. Wasn’t even worth trying to fix the order since they could never have comprehended how to make it right.

Holy cow… This place takes forever to get your food. I can’t figure this out because it’s not rocket science but they are so disorganized that it’s unbelievable! I cant believe that Six Flags marine world is still in business. It was more than frustrating on a not so busy day to have to wait so long in line for a meal. I would think food concessions is one of the biggest money makers at this place yet, it is not to par with regular food places as far as a quickness speed and quality of food.
Now… Let’s get to the food quality. I got completely sick on what I think was some terrible cheddar cheese on my burger. I was sick for 24 hours and let me tell you… it wasn’t fun running to the bathroom every 15 minutes… with that being said, I give this place only one star as the value was terrible, the food was terrible, in the wait time was terrible! Let’s get it together staff, management and ownership!

It’s not a secret that Six Flags food service is tediously slow. The question I’ve pondered is it deliberate to slow down season dining pass holders or is it just a result of their unwillingness to hire or train competent employees. (They use a foreign worker trick to get cheap employees without having to worry about them exiting their job)
There’s so many simple things they could do to improve I have to believe it’s deliberate slowness… Though more likely through the structure than a blatant statement. Pagers, a digital number screen or simply taking folks cell numbers and texting them with a designated phone would be an improvement. Then those waiting don’t have to stand in the sun to hear their number called out without amplification.
Waiting for 40 – 60 minutes for your food is really not acceptable at a theme park stand is really not acceptable. Half an hour would’ve left them with two stars because the food is actually pretty good… But the wait is atrocious.

Only two windows open. Short line, but we’ve been in it for almost half an hour. We’ve been near the front of the line for about 15 minutes and hardly moved.

Just found out there’s a season food pass ($ 85) that lets people eat free during certain hours. Guess what? I’m waiting in line for 45 min (only 10 people ahead of me) during one of these hours! Coincidence? Hell no! They are doing a work slow down!!! They want the season pass people to not get a bunch of food so they slow it down… but guess what ?! The regular people PAY the price… I hate this F’n place.

Yuck! Terrible, nasty food. Just disgusting. I didn’t expect the food to be excellent within a theme park. But, this was way worse than I expected. It was hard to eat and was a total waste of money, especially since most of it was leftover because it was just too nasty. We got the $ 45 meal deal.

very meh. got the family meal deal for $ 45 ish dollars. you get 4 burgers, 4drinks, onion rings and fries. not what i’d call a good deal, or particularly great food, but we were hungry. burger bun was smashed and overall it seemed like it was sitting for a while because the cheese was clearly melted but lukewarm…
oh well what can you expect for amusement park food.

Got in line at noon — peak of the lunch rush. 1 person taking order /​serving drinks. Needless to say the line moving SLOW. Minimum people working, burgers were sub par — lacked flavor, cheese want melted, buns felt stale.

Horrible horrible horrible! Cold burger and they might get your order right after 3 trys.

It’s the same burger you always get, just more expensive. A safe bet in the park for sure.

Should have checked Unilocal prior to getting food here. Would have given this 0 stars if that was a choice. Adding to prior reviews this is the slowest restaurant on earth. After waiting 10′ we ordered the $ 44.99 family meal deal for 4. Waiter refused to give is the $ 3.45 bottles of water instead of the $ 3.99 fountain drinks that come with the meal. Waited at least 35 minutes for burgers, onion rings and fries which is pretty much all you can order here. Staff is totally disorganised, order delivery a total chaos. Burgers were blend. We had good experience with Johnny Rockets in Chicago but this place is a disgrace for the brand. To Unilocal users: Go eat somewhere else! To JR: fix this place and staff up or shut it down!

This is the slowest restaurant on earth. Junky, prefab food and it’s been 20 minutes since we ordered! Short line and it took 25 minutes to order. NEVER come here!

Gross expensive cold flavorless
Burgers. Bad root beer. Overall wish I hadn’t eaten here. All they have is burgers and chicken strips

The food here is terrible — does not deserve to bear the name «Johnny Rockets». This is a theme park food stand, as terrible as any other. But very pricey… USD 20 for a double burger and a large soda? Not worth it.

Saving grace! A Johnny’s Rocket’s in this overpriced Funderland of Discovery Kingdom.
That was my thought before actually finding the JR’s near the Dolphin tank. Much like the rides, the metal railing weaving about the complex helps keep people organized during the 45 minute wait to order. Oh but there’s the occasional shade palapas to keep you cool while you wait.
After assembling your order and establishing a line of credit for your cheeseburger, you get to wait again for pick up. This is a good time to have someone else in your party go scope out a table near by.
Here’s a good thing… if you time it right… you can take your JR’s food into the dolphin show right across the way. It was by chance this happened for me and it helped eleviate my desire to choke someone out after waiting so long in the hot sun for a cheeseburger. Oh. another plus… fries and onion rings on the same plate. good stuff. Otherwise, the food wasn’t bad, probably the best in the park but you’re gonna pay a ton of $$ for it.

As expected of a restaurant in a theme park, the food is minimal, overcooked, and all around disappointing. I am severely disappointed that Johnny Rockets, a decent establishment on its own, would completely change its menu and fall to these low standards.
I ordered a Single Meal which is a single overcooked patty burger with one piece of lettuce and one thinly sliced piece of cheese that can’t melt. It comes with very overcooked fries and onion rings. And this is $ 13.
I asked the cashier for a copy of my receipt. She said I would get it when I picked up my food. She neglected to tell me that it would also be doused in grease and oil attached to my burger with a toothpick.
Another member in my party attempted to order a beer as well. We discovered that there were no employees over the age of 21 that could serve the beer. At noon, there were no adults. Not even a supervisor.

After a day of fun, we stopped for burgers at Johnny Rockets — which outside of Six Flags is a GREAT place to get a fresh burger with all the fixin’s, but NO, NOT HERE!
After ordering a burger with cheese and bacon, and a double, and a kids meal … we were given number 346, and I paid almost forty dollars we waited, and waited, and waited as we heard numbers 344, 345, 347, through 350 — I finally went up to ask what was taking so long and was told they’d run out of «kid meal boxes» and our food would be ready shortly. It’d already been about twenty five minutes. 351 through 355 and as I approached the window a haggard looking young person started handing me food, I asked for a tray … to which she scoffed, huffed, and shuffled over to the sink, washed a tray, and handed it to me to load up with our food.
The burger was dry, the cheese was a see-​through yellow, one piece of lettuce, no tomato, no onion, nothing else! The double burger was red in the middle, and had a greenish red partial piece of a tomato on it. The chicken nuggets were rock hard — no joke. I won’t even go in to the fries and onion rings.
Johnny Rockets and Six Flags should be ashamed to serve such subpar food to their good paying customers.
Later that night, two of us were sick, the one who didn’t eat the food — she was fine.
I’ll never eat at a Johnny Rockets again based on this experience alone. The fact that this is part of an amusement park and they don’t refund money or offer apologies is ludicrous!!!