My last visit was so awful, it made me consider never returning. Previously I loved this store. for years On my last visit there were many store personnel standing around doing nothing. When the man rang up my order, the price on the tool was 3 times what the sign said. When I asked about it, the service people said that the tools had the wrong price posted. I did not see them correct the problem. IOasked to see the tool that was sale price and it took a lot of fumbling around on their part to find the«on sale» tool. They had more tools hanging under the sale price in another section of the store. More tools that were not on sale I was completely disappointed with my experience. Previous to my last visit I was super happy with the paint, the tools and the service. This last time made me wonder if I should ever go back. but I will probably have to as I need some matching paint andthat is where I got the opriginal paint.
Ken D.
Évaluation du lieu : 5 Benicia, CA
This was my first visit to this store. I had my home painted by a contractor five years ago and wanted to match the paint that had been purchased from Sherman Williams. The code numbers on my old cans were not readable. John and Chris were able to locate the purchase order and spent a great deal of time helping me. Great job Chris and John great service!
Rick R.
Évaluation du lieu : 1 Vallejo, CA
No customer service or help. You wanna be treated like crap go here.
Campbell's C.
Évaluation du lieu : 5 Aurora, IL
Great experience at this location. We’ve been testing out paint colors for months trying to find that perfect color for our main living area just with samples from the big home improvements stores. Instantly when we walked in we were offered help and recieved really helpful advice from the experts here and finally landed on a color that WELOVE. The paint quality is great too, will never buy paint again from the big home improvement stores.