This place is great! Friendly staff, clean and comfortable. They really go the extra mile to make the MRI experience as comfortable as possible. Ron the tech is awesome! Definitely recommend if you’re in need of their services.
C. N. S.
Évaluation du lieu : 5 San Francisco, CA
Rhonda is the best! She absolutely made a very frustrating experience south better. Our son needed an MRI for his knee and not only did Rhonda handle things very efficiently, she went way above and beyond the call of duty when it came to figure out the cost. Should we run this through insurance or pay the uninsured rate, which is very competitive BTW, and she really worked the system to help us figure this out. The tech was also very nice and competent. Overall well worth the trip from the city to save $ 2000 that we would have paid at the hospital. Highly recommend this place!
Susan L.
Évaluation du lieu : 5 Napa, CA
My experience with this business was positive(aside from the fact I had to have an MRI). I have been here in the past and would return, if neccessary.
Abby L.
Évaluation du lieu : 1 Napa, CA
Due to the incompetency of the front office staff I get to wait an additional week to receive the results of the MRI I had done here. Post-MRI instructions are not provided in WRITTENFORM so the patient is clear what the next step is. Then when things fall through the cracks, one excuse and story after the next is given to both the patient and the medical office! If you screwed up, Just Say So! Digging a deeper hole with lies and excuses does no one any good! I did not have an MRI for the fun of it. I’m in constant and severe pain. I NEED to know the cause of my pain and waiting an additional week on top of the five days between when the MRI was done and my original appointment is highly inconvenient, painful, and potentially dangerous! I am not the only person waiting on these results. Others that depend on me are waiting as well to know what the next step is. There is no good excuse for the lack of communication and the relaying of inaccurate information Vallejo Open MRI provides.