Atlantic Dermatologic Assocs

Nasty Nasty Front Desk. They sold me duplicate medication without telling me and when I found out they wouldn’t give me a refund. They argued with me with such Nastiness I never got from any of my Doctors before. Very unfriendly and cold. Treated like Garbage, Never going back

To begin with, Sarah at the front desk is not a welcoming receptionist. I’ve worked in a doctor’s office years ago, and I can tell you she shouldn’t be sitting at the front desk. I saw Fiona on a Wednesday, my prescription wasn’t covered even with a coupon that was given to me, I called the next day to let them know I needed something else, Sarah said Fiona would give me a call when she came in on Friday, I didn’t receive a call. I called back Saturday, not sure if they even opened or not b/​c their machine said they’re open most Saturday’s??? I left a message again explaining my situation, still no call back. It’s now Monday, still no call from anyone. I called the office, again explaining my situation to Angela, let’s see if I get a call back or a new prescription. This office needs some help and I will eventually be going back to complain to the office manager and picking up a copy of my records.

very dishonest, always claim that they’ve tried to contact you (the patient); Not true at all. Did Not receive one phone call in two weeks. Yet when you try to call them during their working hours, stated in their automated message, no one answers. Everything’s a waiting game.

Completely misdiagnosed my allergic contact dermatitis as candidiasis.
What’s worse is that the dermatologist didn’t use the simple skin pinch and blanche test to verify allergic reaction vs. fungal growth.

I had an appointment today at 3:45. At 3:00 I was calling to verify address because we’re a new patient and they didn’t answer. So I googled it. When I arrived the door was closed and the answering service now said closed. Impossible because I confirmed my appointment earlier today. I googled again and found that I was at the wrong location; they have 3. So I call while in route to advise we’re on our way and they say I need to reschedule. WHAAT? But why I’m not even 10 minutes late at this point. I get there b4 4pm and they rudely insist they can’t see me. What dr. Office doesn’t give you a 15 minutes grace period? They didn’t even try to take us in. Just Ignored us while I was standing at the desk until we finally left. No compassion. No etiquette! No business. I’ll never go back!

This is now my second time here. The first time I came was on a Saturday and I excused the 2 hour delay because it was a Saturday and I was 10 minutes late. However, today I made a 9 am appointment and there were already 6 people ahead of me despite arriving early for this appointment. I have now waited over an hour. Short of something remarkable occurring, it is highly unlikely that I will ever be back!!!

I’ve been going to this group for awhile now after a referral from a physical I used to work for. He was a personal friend of one of the physicians, Dr. Mark Kahn. I was originally seen in the Lynbrook office for a skin condition. The doctor saw me for 5 seconds, but his PA Michelle is the reason I returned. I followed up with her again for the same issue in this office. I was uninsured at the time and she provided me with samples of all the medications I needed. I recently saw her again for a different issue after being misdiagnosed with «dry skin» from Dr. Adam Bodian at Bodian Dermatology. She was again helpful, attentive, and kind. After I made the office aware that a medication she prescribed was not covered by my insurance she personally called me to give me an alternative and the office staff called me again to make sure I got the message. The physicians may not be like this, but this practice really has a gem with Michelle.