Finish Line Collision Inc

I have used Finish Line many times and they did everything they said and upon completion I was totally satisfied with all of their work. They were courteous and responsive to all of my requests and I would certainly use them in the future.

Outstanding! This word simply is owned by Finish Line :). The whole team was awesome, courteous and simply made me so happy that I was more excited leaving this auto collision establishment more than the dealership when I first got my car. What a lucky business to have such amazing people. I love you all and will refer anyone in need of this service.

Was referred to Finish Line by a local car dealership.
Cesare, the owner’s nephew, was helpful, nice and professional. My car needed a new front bumper, body work to both front fenders, a large keyed scratch on the rear body panel and smaller scratches on the rear bumper and car hood. Cesare said that the work would be done in a few days, and that the smaller scratches would be wet sanded to improve their appearance.
After picking up the car, upon initial inspection all appeared OK. A few days later I noticed that the plastic trim on the front left fender popped off. Also, upon closer inspection, noticed that the wet sanding was not done and the rear bumper wasn’t touched up. Then, the left turn signal stopped working. Called and was asked to bring the car in to clear up the issues.
The body shop took care of all the problems except the wet sanding was never done, therefore, the mediocre review since I feel that the body work isn’t complete.

Great place… great customer service, great attention to detail, great finished product. I was directed to come to this place after getting into a fender bender. I was apprehensive since autobody places are typically dishonest, but I went.
The shop is huge. The shop is immaculate as well. Cesare was nothing short of a gentleman and maintained communication on the progress of my car every couple of days.
Great place and will recommend them to anyone in need of autobody work.

So, the only reason why I was prompted to write this review is because of the excellent customer service I have just received. The ‘weather strip’, as it is called, was beginning to disattach from the windshield. I went to an auto glass place that I was referred to and they told me it would be $ 65 plus tax and I’d have to leave my car. Because the person offering the estimate said it looks like my windshield was replaced, I went back to Finish Line Collision to see if they had a recommendation for me.
Finish Line Collision repaired my car twice: once when I was rear ended while my car was parked in a parking lot. And the second time someone rode into my car, causing damage to the right frame of my car. In both instances we went through insurance, so I didn’t pay. However, my car looked as good as new!
Today, to my surprise Cesare of Finish Line Collision, told me to take my car to the same auto glass place. However, I would not have to pay. They (F.L.C.) will take care of it!
Amazing! I was not expecting that!
I didn’t come in with a complaint. I simply pointed out where the strip was loose and mentioned that within the last few years they had done work for me AND they opted to cover the cost. If that’s not amazing customer service, I don’t know what is!
To add, when I had originally come in for repairs after accidents, they were always professional, patient, and accommodating. They took care of me, my experiences have always been stellar.
Btw, the strip was repaired in less than 15 min and looks as good as new! Thanks Cesare, for intervening!
I decided to give 5 stars [as opposed to my original 4]because although my bumper seems to chip easier since the repairs… I was told that will be the case [no matter who does the repair] the moment the paint job isn’t from the factory.
I would return and I would refer business to them.

I have had my car, my wife’s car and my son’s car all repaired at Finishline Collision. The service and quality are top notch.
I come from Patchogue and go to Valley Stream in order to have Finishline work on my cars. There are lots of body shops in between but none that could measure up to the quality of Finishline.
I don’t know why there are negative reviews. Finishline is everything that you could hope for in a body shop!

These guys have a lot to learn about basic customer service, basic communication, making accurate representations, etc. And to add insult to injury, they act like they are doing you a favor by taking your phone call days after they are supposed to speak with you.
There are too many quality body shops in the area to deal with such problems. Go elsewhere.

From the moment I picked up the telephone I was impressed with the professionalism of Alexis. I drove up the following week to receive auto body service on my Ford Escape and again was pleased to find an organized office, with friendly staff looking to help me, not sell me. This business and its operators are class act. My first auto body experience was surprisingly painless!

this place is a scam!!! i have a 2012 lancer evolution in graphite grey color. i got rear ended and i have them do the job for my car, after 2 months my bumper is starting to (chip and peal) and i noticed that they’ve install a used white bumper on my car, the owner named cesare said to me that it’s just a primer but the white color underneath has a clear glossy paint… and the clips are messed up. my bumper pops out on the passenger side.
facts about ths body shop.
1. owner is very obnoxious
2.they would cheat u in any way they can
3.bad customer service
4.they put used parts
5.paint would chip in couple of months guaranteed
6.they would jacked up your insurance company
that they fixed is not aligned
8.they would use a used bumper and just spray them over with the same color as your car.
proceed at your own risk!

Update of my car that Finish Line Collision tried to fix: After charging my insurance over $ 7,000 to fix my car, a year later, my bumper and my fender is falling off. I took my car to another auto shop and the guy even told me to go back to Finish Line to tell them to fix it because they did a horrible job and he felt bad charging me because I already paid a lot of money getting it done from Finish Line. WHY IS MY LIFE BEING RUINED BY FINISH LINE COLLISION A YEAR LATER AFTER PAYING THEM SO MUCH MONEY?! This business is a JOKE!!!

So your car was in an accident, go to Finish Line Collision if you want to get ripped off. This place sucks really it sucks, the guy says he’ll work with your deductible. Not True but to get your business he’ll say he will. The receptionist is a bit$h on the phone but nice in person? When paying your deductible the policy is CASH ONLY that sounds fishy does the government know that? Give them a insurance co. check for $ 4000.00 + $ 500.00 deduct, they said thanks your car will be right out. I said can I have a receipt they give me a hand written one for $ 4000.00 nothing for the $ 500. deductible. Now pissed I ask for one for the deductible. Reluctantly they give me one. But wait now I ask for an itemized receipt the ins. co. requires? Wow the nerve of me. Dishonest bunch of clowns with the personalty of drift wood. My car leaked antifreeze the day after, my wife showed them they said impossible it must be runoff and they topped it off. The next day the hose was off! the mechanics didn’t tighten the hoses what a joke of a organization. They fixed it but didn’t whisper so much as even a little apology. Well I filed a complaint with the better business bureau.
Finish Line Collision shouldn’t get 1 star… DO NOT GO THERE.