Really disappointed in this company today. After using them for 40 years my husband contacted them regarding our Septic System. We received an email stating: «there have often been items on the system that we noted as needing to be fixed that you have chosen not to repair. With that being said, Mr. Malone elected to not renew the contract due to compliance issues.» I responded yet got no response. When I spoke with Mr. Malone a few minutes ago I was told that they had decided not to service our ENTIREAREA anymore. I questioned our«contract» with this company as now I have no clue how long we have not been under contract and was almost hung up on. So not only has there been to communcation about the«so called items that need repair» but it turns out that they are pulling out of Copper Canyon entirely. Sadly there was no communication by this company stating such to the homeowners. After 40 years of service and loyalty to this company I’m very disappointed in their lack of communication and apparent outright lying. It’s sad when companies forget who has been their customers and have recommended them all of these years.
Anna M.
Évaluation du lieu : 5 Flower Mound, TX
Excellent service! I highly recommend A&M Septic. They were able to locate the septic tanks on my property, added two access holes and installed new risers with lids. They are experts in this service and I will definitely call them when it is time to have my Septic pumped in the future.
Brad V.
Évaluation du lieu : 1 Denton, TX
Every year I have a problem with them this this year when I confronted them they canceled my contract after paying them BS is what I say for them… Do not use this place …
Larine U.
Évaluation du lieu : 5 Double Oak, TX
I am so pleased with the service I received from A & M Septic. We purchased our current home about a year ago and had not had the tank pumped yet, so I was not familiar with how everything laid out and where the access points were. A & M was extremely patient in locating everything — including an abandoned tank that we didn’t know about! They even had to drill an access hole in one tank because was not one in place. All in all, they were knowledgeable, professional and charged me less than I expected. I would recommend them to anyone looking for septic service.