I have always enjoyed jade garden and compared to the other Chinese delivery in town I thought they were superior however they have a horrible person who answers the phone. I have put up with this many times because I like the food –BUT when A CERTAIN person answers the phone they seem completely ‘put out’. that you should NOTBEBUGGINGHER?-have put up with this attitude in the past but tonight took me completely by surprise, SO I finally decided –I do not need Chinese food that bad-. As a person who has owned a restaurant in the same area, I learned about great customer service and making the customer feel comfortable, this person answers the phone like she wishes she could have gone home an hour ago & when I said I was looking to place an order for delivery she immediately says in a very uncomfortable negative tone. «It’s like going to be over an hour for delivery«- which was leading me to say oh I’m sorry OK I won’t order from you, sorry to bother you? So, instead I called her out and said well do you not want me to place an order I don’t have a problem with the time and she immediately got defensive and made me feel completely uncomfortable and she was very angry –was extremely cocky with me –which made me realize how much I do not need to get my food tonight she would probably spit in it for all I know — maybe she is new to the industry or young in general but anyone knows, it’s a good thing in business to be busy and before icing and maybe take a different approach when your job gets busy and stressful… Say something friendlier like. «thank you so much for your loyalty, however I wanted to tell you that we are very busy tonight & it may take up to an hour to receive your food is that OK?» Instead when I asked her well do you not want me to order because you guys are so busy she basically told me yes– GOAWAY– your stressing me out, quit calling?!-i’m sure she’s not happy with her minimally paid job, but I worked many of those minimally paid jobs & I did it with pride, that’s how you move your way up in the business! SHAME on her for making a great restaurant look bad. JADEGARDEN needs to know that your phone person is miserable and will ruin you! By the way this is my first negative review in my lifetime. Felt it was important to deliver you the message of your poor help. Thanks
Christina M.
Évaluation du lieu : 4 Winfield, IN
My husband and I went here while we were waiting for his car to be serviced and we both really liked it. There are not very many good Chinese places in Indiana unfortunately and not many of them are sit down. It’s been a while so I honestly don’t remember what I got, but I know my husband got General Tso’s chicken and it was good.
Cyn L.
Évaluation du lieu : 4 Merrillville, IN
This place was recommended to me from a friend. So the hubs and I took a chance. We ordered a large sesame chicken(big enough for 2 people on its own) and a large general tso’s chicken(big enough for 2 people on its own) and we got a big container of fried rice with it and we got 2 egg-rolls. The sesame chicken was good. Pretty much tasted like any other Chinese place the general tso’s was slightly spicy which was good and it came with broccoli that was steamed and Ya pretty good. The fried rice is just that. I liked it because it had a nice flavor. It wasn’t doused in sauce. I was kind of disappointed that there was no onion, peas, or carrots in it, which I’m used to. The eggrolls had no description on the menu. Which is a problem because I am terribly allergic to shellfish. I had my husband call to find out what’s in the egg rolls and welp they have shrimp… I wish I would’ve known because I wouldn’t of ordered them knowing they have shrimp., also they should have that on the menu especially since I could’ve had a bad reaction(my throat closes up and I need to use an epi pen). Other than that it was good food. I’d go there again. Also we had leftovers so that’s great. The price wasn’t bad either! People there were friendly.
Gloria G.
Évaluation du lieu : 4 Valparaiso, IN
Been going here for years, love the value at lunch time. They have remodeled and it is a much more pleasant place to eat, if in the past this has kept you away, you should give it another try. I switch from the sweet and sour chicken, witch comes with an egg roll and a choice of soups, i would recommend the egg drop soup. Hot singapore chow mei is the other meal I enjoy and it comes with a choice of soup. You also have a choice of fried or steamed rice. This is at lunch time at a special price till around 3 I believe. Best place in valpo.
Wesley P.
Évaluation du lieu : 4 Post Falls, ID
They have good delivery. egg rolls are good but i ordered the crab rangoons and they were way understuffed. one of them almost didn’t have any filling. all in all though id order from there again.
Tucker J.
Évaluation du lieu : 4 Chicago, IL
I really like their fried rice– especially since they allow you to add bean curd(tofu) upon request. Cheap and fast.
Jessie l.
Évaluation du lieu : 2 Valparaiso, IN
Just not good. Really not good. Thought we’d test this out since the reviews are so mixed, and wish we hadn’t. I mean, now we know never to come back. But other than that, disappointed and we had pretty low expectations to begin with. Glad we shared an entrée, otherwise I’d be even more upset. We got the hot Singapore chao mai(at the recommendation of another reviewer), and it was mainly just oily noodles. I’m pretty sure there were vegetables in the description, but other than a handful of green peppers, there were none to be found. Tiniest shrimp I’ve ever seen – like half an inch, no joke! Pork was just tiny bits that you find in fried rice. Seemed more like a side of fried noodles than a main dish(and this was listed under the«Chef’s Specials» portion of the menu). Wontons were good, egg rolls were small but ok(pretty greasy inside), chicken rice soup was weird(I’ve never seen white soup before?) but tasted ok. Like I said, we had low expectations. We were just looking for a decent chinese place. This was well below decent. The first time we’ve ever not wanted to take leftovers home. We love leftovers. Rated two stars instead of one because the server was polite and the restaurant itself was not the dumpiest I’ve been in.
Aaron P.
Évaluation du lieu : 1 Plano, TX
Valparaiso just doesn’t have any edible Chinese food! After reading the reviews and talking with some locals I figured I had to try the Jade Garden. WHAT A LETDOWN!!! We ordered Kung-Pow Chicken, Sesame Chicken, Orange Chicken, Pork Lo Mein, Fried Rice and Egg Rolls. ALL entrees were soggy and had a light hint of rotten gym sock. The egg roll was edible and the steamed rice was good, but honestly, how could you mess up rice? I love good Chinese food and I hate this place… Don’t waste your time or hard earned cash.
Michael B.
Évaluation du lieu : 3 Valparaiso, IN
Fairly decent Chinese food, probably the best in Valpo, if you stay away from the standard American-Chinese restaurant dishes. I recommend the Singapore rice noodles.(See edit below.) It is called«hot Singapore chao mai» on the menu, but it isn’t very spicy. It is tasty, not at all oily, and a healthy meal all by iteslf. Another reliably good choice is the Mapo Tofu. They also make some decent yuxiang dishes. If you ask they will make a vegetarian yuxiang tofu. See below for note about san bei ji. Have not tried to ask for Cantonese dishes, as another reviewer suggested. But I do know that at least some of the staff, who all come in every day from Chicago Chinatown, speak Cantonese. Edit(summer 2015): – My apologies to the person who was dissatisfied by the Singapore rice noodles. It is indeed mostly vermicelli rice noodles. Very small chunks of pork, egg, etc., plus vegetables are mixed into the noodles. Those tiny shrimp that the other reviewer didn’t like are quite common in this dish. There is hardly any sauce, it is seasoned with dry curry spice and some frying oil. The preparation of Singapore rice noodles at this restaurant is fairly typical. If you have never seen it before, now you have a better description. – I came back recently and discovered there is a Chinese language menu! Which I can read only a little of, but I regard the menu as a decidedly good sign. I recognize a lot of Cantonese dishes that are the same as the English menu, e.g. beef with broccoli /beef with string beans, chow fun. I also see a few dishes which I think are not on the regular English menu: Xiamen fried rice noodles, eggplant in brown sauce, roast duck, san bei ji(3 cup chicken). If you are a food adventurer with a bit of flexibility and have never tried san bei ji before, this would be an opportunity. It is chicken chunks thoroughly marinated in spicy sauce. The spice level cannot be adjusted on request. And most importantly the chicken chunks are NOT deboned. The chunks contain so much bone and cartilage that it was very nearly inedible to an inexperienced person like me, the first time I tried it was my last. But Chinese people seem quite fond of this Taiwan-style dish, so if you are adventuresome I recommend trying it.
Tina W.
Évaluation du lieu : 5 Paducah, KY
Best Chinese in the area. WONDERFUL egg rolls and the soup. Oh, the chicken rice soup rocks my world.
Beth M.
Évaluation du lieu : 5 Valparaiso, IN
They are the best Chinese restaurant in town, in my opinion. Their crab rangoons are to die for! They have great fried rice as well as all of the other standards. Their egg rolls always taste fresh, and they are very quick when ordering take out. The portions are huge and the food is reasonably priced. I love their lunch deals.
Jessica M.
Évaluation du lieu : 5 Chicago, IL
There are only a handful of Chinese restaurants surrounding the Valpo area and among my favorite is Jade Garden II. It’s as good as it gets in Northwest Indiana. The restaurant is owned and run by Cantonese people. It was always pleasant to converse with them and have them make customized, authentic Cantonese dishes for my friends and me. I especially enjoyed their eggplant with shredded pork, salt and pepper shrimp, and shrimp with peapod. The portions are so large that three dishes for three people were more than enough. The sauces were very thick and flavored, and not hazed like some other nearby restaurants. The shrimp used are also jumbo as opposed to the miniature ones that some would try to cheat of its customers. Jade Garden II is located on Calumet Ave past Town & Country. So if you’re ever in the area buying groceries, you should stop by Jade Garden II for some savoring Chinese food. They have a parking lot and it’s a very quiet, family-style restaurant.