Obstetrical & Gynecological Associates

I made an appointment to have a wellness exam and implanon removal. This seemed pretty basic, but I called my insurance company and the hospital multiple times to ensure everything was handled appropriately with my insurance. I was initially told by the office, no big deal, we do this all the time, don’t worry about billing. Just to be cautious, I e-​mailed the office and no, doing this would cause my exam to be coded as a diagnostic exam (which it wasn’t) and my insurance wouldn’t cover it. I called again and was talked down to for wanting this done, made to feel that this was incredibly strange of me to want, and that this would actually be a very strange and difficult process. I asked, well, what would you suggest I do to make sure that my insurance will cover as much as possible? Surely this must come up, you are a women’s health provider? Eh, not so much, this never happens and it’s a strange request and nobody seems to understand or know what to do. This is the last thing that a company for women’s health should say or make their patient’s feel like.
Called planned parenthood immediately after and, oh, of course, yeah we’ll get in you in next Tuesday, let’s get your insurance information so that we can work with your insurance company to get as much covered as possible. Don’t worry about a thing.
Just go to planned parenthood. The office really isn’t worth it.