Valpo Muffler & Auto Service

Absolutely fantastic start to finish. Great customer service. Explained what the issue was, how’d they fix it, cost and how long. Car is running great. Highly recommend

We wish that we would have found Valpo Muffler earlier! I think it is fair to say that when it comes to mechanics, honesty isn’t always the first characteristic that comes to mind, but Valpo Muffler takes away any fears of being ripped off. The staff works efficiently and follows up with phone calls regarding any issues. They also offer a quote and will tell you the difference between if something NEEDS to be done vs CAN be done. They really aren’t out to get you, and seem to pride themselves on «family business.»
We live in Valpo, but had recently purchased a used truck as a secondary vehicle in another town. After getting an inspection from a mechanic before the purchase, we knew that some work was needed and received quotes for the work. When we brought the truck back to Valpo, we called and got a second quote from Valpo Muffler. Not only was the quote cheaper, but we were able to take the truck in to see if everything actually needed to be done. They laid out all of the prices, and it turned out that we didn’t even need both sets of ball joints. After a service light came on the truck a few weeks later signifying a misfire, we took it back to Valpo Muffler. They could have easily said this and that needed to be fixed, but after they drove if for almost a week without experiencing the same problem, they advised against any work at that time. Visiting a mechanic is never a fun experience, but we really can’t say enough about the service we received here. THANKS!

It goes without saying that finding a good mechanic is a challenge. The right balance of expertise, honesty, and value is hard to come by. Valpo Muffler is one of the best I’ve found the area.
We have used their repair services twice in the past six months for exhausted related issues, and both times have been fantastic. For each issue, the owner, John, personally inspected our car and gave a free estimate for the repairs. The work was done quickly and in line with the very reasonable cost they quoted.
What makes Valpo Muffler exceptional though are the little things. It’s wonderful to find a mechanic who is not only good and fair but also friendly. When unexpected exhausted issues cropped up with our Honda Civic, John got us in that afternoon and completed our repairs in less than a hour. Of course, more complicated issues would have taken longer, but it was wonderful seeing a mechanic put his customer’s needs first.
A few things to note — Valpo Muffler does service most automotive issues but it is only a non-​electrical mechanic meaning they only service issues with drive train, engine, exhaust, etc — they do not handle body, electrical, or computer services.
They also will give you no-​fuss, free visual estimates right there but any diagnostic testing will come with a fee. With this in mind, you cannot find many mechanics much better than the folks at Valpo Muffler.