A1 Solar Power

This is the best investment I have done for our house. It’s not only tax write off but I also save money for my electricity bill. One thing I’m not happy is the referral system. When Ron Monatlik sold us the system, without hesitance we accepted the offer and he mentioned about the referral system that we will get $ 500 for each customer we refer. So in short I referred some of my friends and they have the solar installed. My friend had her solar installed last Oct.2015. I’ve called the company 5 X for my referral fee and Ron Monatlik the regional manager but up to now I have not receive my referral. Ron Monatlik is not answering our calls since business was done! What a SCAM referral system. I have more friends who are interested in having a solar power but I’m not going to refer this company!

This is the kind of service you can expect from these people if you start questioning there prices… This man named Jonathan that is a sales rep. (Im assuming) wrote this on the paper after he got upset that my father wasn’t willing to sign the contract he was pushing on him my father asked for the name of his manager and corporate number and that’s what he wrote I called this person by the name of Deena Larson claiming to be Jonathan’s manager and she stated supposedly he would get fired I called the next day to check on status of incident then she tells me she will have his manager give me a call all they do is give you the run around I also called the so called corporate and they transferred me to customer service which I had to leave a msg. This happened Sunday morning and as of today nobody has had the courtesy to call me back for status …

Scam artists for sure. But I think I’ve found a way to beat these unscrupulous people at their own game. After phone call after phone call from their ‘call center’ in Asia (707−836−9630 a ‘spoof’phone #) I made an appointment for someone to come to my home. When the gentleman arrived I kindly explained to him that I’ve tried and tried to get on their do not call list (still get 3 calls a day), and when I’ve tried to call back on the above mentioned #, it’s ‘disconected’. So far, I explained, you’ve already lied twice to me. Why on earth would anyone do business with anyone who starts off by doing this. Oh, then I told the salesperson I would continue to make dummy appointments if they continue to call. Waste my time, I’ll be happy to waste your time!

I have great things to say I felt like the initial appointment was more education than a sales pitch, our sales rep Harmony was very informative, she showed all of the FinePrint and details of sizing a system for my parents house
The permitting process and all of the site inspections were completed with great ease, Harmony and A1 guided us and all communications between my parents and the company have been excellent
i’m very pleased to see how much money my parents will be saving from the solar project I will update my review in the coming months
Also along with the solar project my parents are also getting a new roof windows and the cost for all the improvements including lifetime warranty energy efficient windows and cool roof was lower than other companies offering the same product!

A-​1 Solar’s strategy is to hook people ASAP into agreeing to buy, using smooth, friendly sales reps. But if you study the contract closely there are significant flaws and gaps. My mother discovered the gaps the day after she signed the contract with «that sweet young man.» So she decided to cancel before the deadline. The company made it very difficult for her to official recognition of her cancellation — she sent an email and called twice. When she finally spoke to the salesman — who did everything he could to get her to keep her commitment — he told her they would refund her $ 1,000 deposit. Six weeks have passed and she has called them almost every day, trying to find out when she is getting her money back. They refuse to call her back. So we filed a complaint with the Better Business Bureau. A-1’s only response to the complaint was that they tried to call her back and could not reach her, which is not true. So we still have our BBB complaint pending. Meanwhile, we urge everyone to not do business with these shady crooks!!!

This company just does not get the hint that I WILL NEVER BUY FROM THEM EVER!!!
Calls non-​stop, I have told them I am on the DNC list but they seriously do not care. They called me again, last night after midnight once at 12:41am and again at 12:53am.
This «business”/scam needs an official investigation by law enforcement, if they call again, I will make sure it happens.

had this company put solar on my roof, ac and roof. Kenneth Mark was the sales guy who helped me from the start. Always there when you have questions, responds right away and always find a way to solve the problem. it has its up and downs since the the other stuff were sub contracted. lets say 2 out of 3 were excellent. Project manager was good too, able to adjust his time to accommodate mine. Solar is working well now. Roofing guys were excellent, came back 3 or 4 times to fix the leak. i might add, the roofing guys were very good. very professional!!!

Very harassing company. Will NOT stop calling to solicit. When I ask them to please stop calling they just respond with a question about my current service as if they didn’t hear me. Will not take no for an answer but continue to harass regardless of a response given to them. Next step is legal action

Apparently someone got the message cause calls have stopped to date, the 1 star is still for the reason of even using this ambush method in the first place.

We finally got a check that did not bounce. I would still steer clear of this company. There are too many others out there to deal with.

This Companies Customer service has been the worst I have ever had to deal with. There Solar installation was bad. If you hire them you will be sorry. You will not even be able to get a hold of them with any questions. They will show up to your home without even an appointment. There sales team people are very unprofessional. There installers are hired out and do not have a clue. BEWARE MY ADVISE TO YOU IS STAY AWAY FROM THIS COMPANY AND DO NOT USE THEM.

My parents used A1 solar for their solar panels. Part of the contract with A1 was to replace their roof. There was nothing wrong with their roof, it was just olds, and they might as well replace the roof before having the panels installed. A1 sub-​contracted a roofing company (the roofers name was not nor has it been disclosed). The roof looked great. As Southern Californians, you will know our lack of rain… The first rain we had, the roof was leaking. My parents contacted A1, and they claimed the roofers would come out. The roofer said they would have to wait until it rained again. This wasn’t a small leak either. The leaking has caused irreplaceable items severe damage, as one of the things damaged was a built in antique phone booth. A1 is not responding to emails, keeps giving dates as to when the roofers will come, and the roofers are no shows. A1 is ultimately responsible. They sub-​contracted to a shady roofer. They need to find a roofer to repair the roof, before more damage is caused. As rains continue, there have been 3 instances since the roof replacement, A1 is becoming liable for more damages… carpet replacement, possible mold, drywall, structure replacement, attorney fees, etc.
I would NOT recommend them to anyone. They clearly hire shady people, and don’t stand behind their work. My parents are elderly, living on a fixed income. They spent over $ 56,000 on A1’s contract. A1 has caused unnecessary damage, stress, and financial loss to them. Please hear my warning.

Don’t do business with spammers! These guys have a front company that is spamming us with telemarketing calls repeatedly despite being told we are on the do not call list.
The only way to stop spammers is to stop buying from them.

My 84 year old dad was given a sales pitch by the salesperson. Pops was given a bid and then called me over to listen in on it. I then told my dad that he should check around for other prices, which he did. We got the same panels installed by a different company for about $ 10,000 less. We never made a down payment to A1, and voided the original contract. Now some lady from a phone number 818−526−1204 is claiming that we owe them for work that they never did.
If this company calls you, or comes to your front door, turn them away and save yourself the hassle.
Just heard back from someone from the company named Adrienne L, who claims that she is a manager. She wrote that she has never heard of anyone at the number above and did not recognize the Ms. Rodriguez as anyone associated with A1 Solar. So, I have to assume that somehow this Ms. Rodriguez person has obtained my father’s information illegally in order to scam him. To say the least, I will be notifying the police about this matter as I am pretty sure that my father isn’t the only one who she is trying to illegally obtain money from.
A couple of weeks after speaking to the Adrienne — who assured me that everything had been taken care of — I got another call from Ms. Rodriguez. I then called back and spoke to the Accounts Receivable person at A1. She said that she had «no idea» how this whole fiasco happened, but that she would look into it. Then Sheree called me told me that she was looking into the matter. She indeed called me back and emailed me some paperwork from the collection company that claims to release my father from the collections process. I can only assume that this is a valid legal document because the folks at A1 say it is so. I should also say that the president of the company called my father directly and told that since they emailed him a copy of the release, he needs to tae this review down. Since this isn’t his review, but mine — let just say that if you are reading this, then you also now that the every request from A1 does not get complied with.
I must say that Luigi is a fine, upstanding gentleman and that he probably had nothing to do with the several clerical errors that occurred in sending my father’s info to a collection service.

This is a review specifically for their customer service.
I, too, was receiving daily telemarking calls. I contacted them privately using FB Messenger through their Facebook page about it and the very next day the calls stopped. That’s great customer service. They told me a telemarketing agency they’d contracted had not been complying with their policies, politely apologized for the trouble it had caused me, and stopped the calls dead. I’m happy with the outcome.

Ii wish there was some way to give this shitty company a negative star rating.
Like everyone else here we keep getting unwanted phone calls from some
turd in Redwood City, CA from (650) 650−368−3626.
We are on the DNC list but still get unwanted calls.
This company needs to be put out of business.
Anyone doing business with them needs their heads examined.
People in Van Nuys should contact their local District Attorney’s office
and file a complaint. Good luck folks, and Happy New Year.

This company is based on a lie. They outsource their telemarketing calls to a company that «spoofs» inactive phone numbers. Don’t know how I’m on that list, but I called A1 to settle the matter, and they were of no help, claiming that they don’t have control over the «list» of numbers they call.
This company is just another reason people don’t trust small businesses. Thank you A1 Solar for desecrating the capitalistic ideals of our nation.

At 4:43pm I called the number on the website (855) 410‑4700 and went through the phone tree to customer service. A gentleman answered the phone and I told him I wanted to be taken off their list because I don’t own a home in California and he said he couldn’t process the request because it was after hours. I told him that was wrong because it was 4:40 and the website (and phone recording) says they are open until 6pm. He then said he couldn’t do anything because I called a cell phone. I told him that that was a lie because I called the number from the website and it is a toll free area code. After this he just hung up. Moral of the story — if they have to use their own cell phones to harass you, keep calling!

Have received 26 calls from 951−221−0796 in the past 2 weeks; similar to others here on Unilocal.I too am on the National Do Not Call registry, and rest assured A1 Solar, you have been reported.
Too bad my caller id only goes back so far. It took you calling 100s of times over the past few months to finally research your number and report you.

These douchebags call our house several times a day. Who in the hell would do business with someone who uses such crude tactics? Do NOT use these scam artists!
Unfortunately I have to give a star to post my comment. Too bad, they deserve negative stars.
STOP CALLING ME!!!