Alliance Limousine

Alliance is the company New York’s Carmel Limo service uses when I booked an airport ride via Carmel. I arrived on a late flight, and part of the instructions were to call when I reached baggage claim to let them know I arrived. And call I did. Over and over but there was no answer, so I called their emergency line and spoke to a very unhelpful man at 1:45 am asking where my PRE-​PAID car was. Apparently, it was no where and is have to wait another 30 minutes. In the meantime, despite the no show car, they would not process the refund. So, yeah, I would not recommend them or Carmel.

I’ve had limo services before with other places, but they are the best. The girl Anna who helped us was amazing. She was professional, very kind and she helped me with all my questions I threw at her. The driver was very nice, helped with my luggage, always had a smile and was very punctual. I definitely recommend Alliance for your next even or even for a trip. Two thumbs way up! Never will I go to another company!!!

DO NOT USE THIS SERVICE!!! The drivers do not know how to drive and wear way too much cologne. The first driver who picked me up had no idea how to get to LAX!!! He could barely read a Nav system. The second driver took his foot on and off the gas the entire way so after a 12 hour flight I was more car sick on the way to my house then I was in the plane!
They also have TERRIBLE CUSTOMER SERVICE. Albert acts like he is doing you a favor by using his service. I have been using their car service for over 2 years and Albert told me he just got a new SUV so I requested it. He unfortunately left out the part that it was $ 210 dollars! Instead of crediting me back he said he would take me to court for $ 100 dollars. Wow. This guy doesn’t know how to run a business. Albert — the customer is always right!
WORST CAR SERVICE EVER!!! DO NOT USE THEM!!!
Albert– I am your client not my husband. I book the car for him and he never complains about anything. He would take a ride on a camel and never mention a thing. I’ve been getting the same rate for a pick up for 2 years. You mentioned you bought a new SUV and asked if we wanted it but never said it would be double the price. Not very bright of you when a customer is paying the same rate for two years to charge them double when it was you who told me you had a new car! Then when I called to complain today, instead of being smart and refunding the $ 100 for the misunderstanding you told me it was too bad and not to use your service again. What a way to treat your loyal customers! You lost my business as well as my husband’s. Just over all bad business. Shame on you!

I heard about Alliance Limo from a friend and booked a limo for my friends bachelor party to Vegas. We got a good rate, had no problems and the driver was cool. I’d use them again for sure.

Alliance Limo was an outstanding and reliable company! I highly recommend their transportation services to anyone. My husband and I were driven to LAX in a Lincoln Navigator. We were getting on a flight to Cancun, Mex for our honeymoon. The drive to the airport was comfortable and safe. The driver was very friendly and professional. He could tell I was very nervous about flying. But then we all started chatting about traveling to different countries, different activities to do as a tourist, places to eat and so on. By the time we got to the airport I had forgotten all about my anxiety about flying and I couldn’t wait to go on my honeymoon! In addition, we were on time and early to the airport. Thus, making the rest of the check in and security clearance process stress free. Like I said before, I highly recommend Alliance Limo if you’re looking for safe, reliable, comfortable, professional, punctual, and friendly service!

My husband and I had a very good experience with Alliance Limo. We had an SUV pick us up and drive us to LAX. The driver was very nice and punctual, which I appreciate. We got 15% off with the summer deal we found on line. All around great experience, I’d highly recommend them!

These guys have TERRIBLE customer service. I am a part of one of their corporate accounts and they have «changed» their reservation policy such that you have to call them only a week in advance to reserve cars. Not only that, when I called their customer service, the guy said that he was «confused» the whole time! I tried to speak slower, but to no avail.
I am doing anything in my power to make sure that we don’t use these folks again! There are plenty of car service people out there that would want my work’s business!

Good professional service. They send you a confirmation e-​mail when you schedule an appointment, when they pick you up, and track your flight so in case you get delayed, they already know!
They calculate gas in the price and gratuity is already included in the final price.

As a Los Angeles native, I’ve had many experiences with chauffeur services and disappointment was almost guaranteed. I heard about Alliance Limos through a friend and decided to give them a shot.
I could not have been happier with my experience with Alliance, they are absolutely professional and very courteous. The service my guests and I received was beyond phenomenal! Their timing is on point, they’re prices are absolutely fair, and they have an awesome inventory of vehicles for any type of occasion. I would recommend alliance to anybody and everybody, you will not be disappointed.
If I could give them 10 * I would! Thank you guys!

I have used these guys a lot and they are never late and are always professional and fast. I do all my ordering on their awesome app. They are now my car service for all airport trips etc.
Oh and their prices are really fair and best I’ve found.

Love these guys! Used them to drop off and pick up at LAX. Got e-​mails when driver in route (to my place) when driver arrived and when driver finished! They are on top of things. They also had a coupon on Unilocal and I used it no hassles. I’ll definitely use them again!

Alliance Limo is the best of the best and my go-​to car service. They are reliable, always on time, and extremely accommodating. I have used them for last minute car service bookings and they have provided me drivers within 10 minutes of calling. Everything always goes smoothly and the cars and drivers are top of the line. Alliance’s prices are competitive and are probably the best that you will be able to find with the service that they provide.

My boss needed a car to take his wife to a concert for a special night of wining and dining and fun. His review of this car service was very good. he said the driver even acted as security in a bad neighborhood when his wife had to use the restroom at a public facility. I guess you could say they made ‘me” look good since I made the arrangements.

I used AllianceLimo last weekend for a corporate event. They were very easy to place a reservation with, and Anna helped me choose the best limo for my party size. I shopped around and was not able to find a comparable quote from other limo companies. The driver was friendly, and had refreshments in the limo for us, which was great. Will be using them again!

I recently flew back home from a trip and had no car. My buddy told me to call this limousine service and they were nothing short of excellence. On the phone with them was really simple and easy. They picked me up on time and dropped me off. The driver had supplied the car with water and some snacks. Overall everything went smooth as possible. Will definitely be coming back.