Bender Ball

This company is a scam and unethical. I bought a bender ball for my sister, and suddenly I received 2 DVDs and a charge of $ 31.21 to my credit card. I called and complained and they were refusing to credit me, so I had to be rude and firm. I finally got an RMA number and returned items that I did not order. Like other people, I only intended to order the bender ball for $ 10 and no where did it warn you that you will be enrolled automatically on monthly recurring charges.
They «graciously» refunded me $ 21 minus shipping and handling because «this is our policy.» Well, I would understand that IF I had known that this company was gonna scam me into a recurring monthly charge, which I did not authorize. So I ended up paying in shipping and handling fees for something I did not order $ 6.99 (they didn’t refund to me) and then $ 8.91 USPS so I can certify and send back their useless DVDs.
Beware! and don’t waste your time and money!

The bender ball itself is great but the company is a nightmare. The person who called it a SCAM was right. You think your ordering a inexpensive ball that works out your abs but what your really ordering is an expensive headache. You get the bender ball and inadvertently, you are also enrolled in automatic shipments of videos and other crap you don’t want. To top that off I cancelled my order and was still charged the next month. When I sent the company and e-​mail and told them I had already cancelled and I wanted my money back they replied that they would be happy to cancel my order but did not offer a refund. Apparently I had to call and automated agency to get a refund who was no help at all. I will be reporting them to the Better Business Bureau. This company needs to be stopped!

I’m ONLY giving it 2 stars because I called the Better Business Bureau to report this company and they refunded me for the product they said I could no longer return because it was past the 30 Day Guarantee date.
I told the woman from their offices in Van Nuys that I was extremely disappointed with their values and obviously unethical practices.
She cried. Not really… but that would have made me feel a little better for all the time i’ve spent getting my money back for things I was sent and never purchased. SCAM if I’ve ever seen one.

I bought the ball. seemed like a really simple way to get a great workout. and inex​pen​sive​.no brainer. workout in front of the tube or put some tunes on.
downside.they sent me product I didn’t ask for, billed my account. When I called the #800 customer service line. I got excuses. Told to return the product. sent by FEDEX. I did get an RMA#.big woo! Now I have to wait
for the product so I can return it and WAIT an additional 7 – 10 for my refund. not cool.

I can’t say that I’ve NEVER ordered from seeing an infomercial on television… but I don’t do it often. Now… everyone wants flatter abs and that’s just what I wanted– a simple «bender» ball with a video to get a set of nice sculpted abs. Little did I know that this whole process of ordering a little ball and a video would suck up more than 40 minutes of my life!
The link on the site didn’t work and quite frankly, I think that that is all a part of their MASTER PLAN! The process entailed the following… spelling and speaking VERY clearly, your name, your billing address, your shipping address, your credit card number and expiration date with a voice repeating everything that you say — twice. That is a fairly normal procedure for ordering something, right? BUT NO, it doesn’t stop there. They continue on to try to sell you at least SIX additional products. You have to be careful because if you press «1» accidentally, you are screwed and you will have to cancel whatever you just inadvertently ordered (nutritional pills???- what the hell are those?) in 2 months. Otherwise, guess what’s going to show up on your credit card bill on a monthly basis! If you press «2,» the automated voice will apologize to you and state that you probably didn’t hear the product promotion correctly and then REPEAT the whole sell again! This happened continuously… for at least SIX different products. You couldn’t hang up at that point… what if you don’t get your little ball and your little video??? So you press on…
I KNOW that there are certain things that don’t come easy in life — flat abs being one of them… but c’mon… does the process of getting something so difficult be such a difficult process in itself? All I wanted was a little ball and a little video!