Chimney Sweeper

I was in the process of buying my first home in Brentwood, CA when I noticed there was something fishy about the three fireplaces and chimneys in the house. I asked the the sellers agent and he told me that if I had a concern, I should call The Chimney Sweeper. I called and Cyndi picked up right away with a great greeting and warm voice. She helped me and scheduled me an inspection for all my fireplaces and chimneys. They were out the best day on site. Don the Technician was polite and courteous he even put on booties so my soon-​to-​be house would stay clean and pristine. He used many high tech tools and cameras to check my whole system. One day later I had the most detailed report in my hands with pricing. I was right, there was a lot wrong with my three fireplaces. I used the report as leverage to get a credit on the purchase price of the home. After I closed escrow, I called The Chimney sweeper again and had them come out and do all the work. Did full cleanings, relined all my flues and chimneys and replaced some gas lines. They were in and out is one day! I love the service. While they were there I even had them clean my dryer vents! I highly recommend them! Thank you so much THe Chimney Sweeper!!!

Very quick with response and execution. I called them to inspect the chimney/​fireplace at my office and they scheduled me in as soon as possible. They did a very thorough job. I didn’t even know I needed to tend to my chimney but it made such a difference. I will definitely use them again for any chimney related services I may need in the future (inspection, cleaning, repair, general maintenance, sweeping). Friendly staff and affordable prices. 100% recommend them!

Excellent service. Very polite and professional. Would use them again. Extremely through.

We have not attended to our home’s fireplaces since we bought the house a decade ago. And so when we used them last month, and smoke was coming into the room, we knew we had troubles. I found The Chimney Sweeper online, called and had an informative conversation with Barbara who educated us that our situation was not uncommon and easy to fix. I felt reassured this person knew here business so I set up an appointment into the following week. Their team arrived on time, were friendly and professional. Most important, they kept the area clean during their work and after put everything back as they found it clean and neat. I have worked with other home professional with mixed results over the years. But for this occasion and problem I highly recommend The Chimney Sweeper. While we haven’t had any cold days lately, I am looking forward to using the fireplaces in the future with all the smoke going outside like it should!

I had my chimney cleaned today. The service guys name was Don Wilson. He explained everything and was very nice and professional. He was also very tidy, which was nice. I am grateful and would definitely recommend them and will use them again.

My outside patio fireplace wouldn’t light and I contacted the local fireplace shop whose website appears inoperative to get a service quote (sans parts) via phone. The quote was too high.
So…
I reached out to The Chimney Sweeper for help. Jeff arrived on time and got to work immediately to diagnose, check all components, and fix the problem. He was thorough and provided good information regarding the operation and future maintenance tips for me to follow in the future.
Timeliness, knowledge, courtesy, and well-​executed service goes a long way with me and I’m grateful to The Chimney Sweeper for getting us up and running!

This company has the worst customer service! The office staff is incredibly rude, not to mention the technician, Jeff, had a HUGE attitude when doing the install on my unit. I have a feeling he doesn’t like dealing with women, and make me incredibly uncomfortable in my own home. Beyond that, I had to keep calling them out to fix the unit. A year and a half later, I’m still having problems with it and they want to charge me for their lousy workmanship. Steer clear of this horrible company!!! I spent thousands of dollars with them!