Chong Jeffrey C MD

Dr. Chong is amazing! unfortunately I can’t say the same for his staff. He has two offices and splits his time between the Burbank office, and van Nuys office. Maria at the Burbank office is a little salty and can be grumpy but deep down she is a nice lady, and gets the job done. For the van Nuys office, they are horrible! Very rude and non compassionate, specifically «RUBY HERNANDEZ» the reason why I know her name is because on numerous occasions, she has booked the wrong appointment times, and acts as if it were my fault, if not she will blatantly lie and say you never spoke with her. She is stubborn and rude. She must of forgotten that it is us (patients) who pay her salary, if it weren’t for the patients she would have no job. I work hard so that I can have good benefits, she acts as if I were on welfare. When really she is probably the one on it. You can tell she is miserable with life and really does hate her job, if that’s the case she should just quit and put a bullet in her head. The Dr.‘s office should be a place of compassion, and well
Being. This witch needs to quit and go work for the CA DMV. I repeat DR CHONG IS AMAZING, great listener and really caring. He just needs a Better staff to deal with his patients.

Dr Chong and Maria have been taking care of my husband and I for over 15 years. He consistently is the voice of reason … Considering some of the crazy complaints and ideas I have brought to him over the years. Always patient and never rushes me, I believe he really listens and HEARS what I am saying … Most Doctors today don’t ! We have never had a problem with refills … And we have quite a few !! Maria is amazing !! Always helpful and follows up on tests and results. The only negative I can think of is he splits his week between 2 offices so he is in Burbank limited hours. But Maria will get you in fast if it’s important. Dr Chong takes you being his patient seriously and won’t just give out prescriptions … Don’t bother trying… I have had friends who did and left angry because he is not a push over.
Oh and parking is usually $ 2 and there is always parking when I go.
I strongly recommend Dr Chong and Maria in Burbank for any adult who wants superior health care and advice.

Firstly. They wont let you know they are the only suite that does validate parking. So don’t waste 8 $ and 20 min looking for parking. Now, my visit…
Well, I came back from my x ray to find my purse with an open door, directly in front of the open waiting room. Also to discover that my doctor had gone home. I was not done with my consultation barely got a physical and needed to mention that I had a lump. This was on my list i brought. Wish he had looked at it. During my visit, I had an unusual strong fainting spell (anxiety attack) and although he was nice, 3 of the staff treated me extremely abrasive, as if I was faking. But it was late and I can forgive him for leaving before the consultation was over. I don’t know if I can forgive the staff members. This is supposed to be a new family doctor. Family, being the key word. Waiting for a phone call for 4 days now, because my condition has escalated a little worse every day.
A week later… He never called. And today the staff tried to tell me that someone specifically told me I didn’t need a referral. A fake conversation! That’s epic. Leaving my test results on a voicemail that never made it to my phone due to my reception is not a conversation. If they were telling the truth that they called at all. Because I have been calling every two days, with one answer… «He will call you back».
For one week my results sat on his table while I waited.

Great bedside manner, easy to talk to, and actually takes the time to listen to what you have to say. Highly recommend Dr. Chong!

I have been going to see Dr. Chong for a few years now and I have to say he is AWESOME! He talks to his patients and actually cares about them. I recommend him to anyone and everyone! :-)

I see him in Burbank. He was good general doctor. I would recommend anyone to see him.