DC Cafe Donuts

Terrible. Half the time when I go in there they don’t have croissants or other sandwich fixings. They get most of their food from Costco.
I only really go here cuz it is a 4 minute walk from my house.
Today, however, will be the last time I patronize this establishment.
Not only is the man always rude and weird to the woman. I only ever see her doing work.
But today I ordered 2 A9 sandwiches. I get all the way back home to see that they gave me the absolute wrong sandwiches.
I come here regularly and they are never busy so you’d think they would 1 remember that I get the same sandwich EVERY time I go there. And 2 you’d think they could LISTEN TO THE WORDS I SAY WHEN THERE ARE LITERALLY NO OTHWR CUSTOMERS IN THE STORE.
so I came back right after. (All I want to do is eat my breakfast, by the way.) I go BACK to the donut shop. Slightly irritated. I go up to the counter and tell the woman what I ordered and what I was given. No apologies. No offers to give me something for this fucking inconvenience. No. Nothing really said at all. At least they gave me the correct sandwiches without trying to charge me again. I’m fucking pissed and will never be returning to this establishment.
Addendum: even after all of that, I got back home and the sandwiches were still wrong. I dunno if she was trying to be nice and add stuff to the sandwich to make up for everything or if she just doesn’t know her own menu items. Holy fuck

I had a horrible experience here. I walked in and stood in the already formed line. They helped the person in front of me and then helped the person behind me and then the person behind them. When I tried to point this out he just waived his hand at me and continued on. I would have just left but I had my cloths in the laundry across the street and I really needed a coffee. When I was finally helped about 10 minutes later I asked for a coffee with NO sugar. I am extremely sugar sensitive so I very clear and specific with this request. Needless to say I ended up with a coffee full of sugar. I did not take my first drink until I was already back across the street so I ended up just tossing it. I got a breakfast sandwich which was ok at best. My partner did go back a few months later (like a week ago) and got a avocado boba and said it was ok. He said customer service was ok.
Overall I would not recommend this place. Bad customer service and communication skills. There seems to be no organization on how this business is run.