Evergreen Chateau At Sherman Way

This place is terrible. My aunt was living there and even tho we didn’t pay much the care that was provided was not satisfactory. The admin is rude and there’s weird things going on there. We were paying rent and she was charging us extra money for nothing. I found better places where to take my aunt thank God. Someone should shut this place down. Is not fit for decent elderly living.

My grandmother was a resident here. The staff was warm, caring and compassionate. Food was good. The admins really do care about the patients and families, always available to answer questions or address concerns. I did not see any of the problems that other people complained of during my families time there.

Friendly helpful staff, truthful ppl, my aunt enjoyed her last months there. also, great food! and that bouncy colorful administrator made it all the more better for poor aunt.

this is the best facility ever! i threw my grandpa in there and now they’re taking care of him. the owner, joy, is so cute. she makes me wanna go ride a unicorn but yeah. i really like this place. go evergreen!!!

A wonderful place! People are caring and compassionate. Can’t find a better assisted living facility that would take care of your love ones. The place is clean, they serve great food and have fun activities for residents.

this is by far the best facility (in the city of van nuys) i could have ever placed my mother in!!! once you get to know the owner, joy, she is the biggest sweetheart and you can tell they will, and do take care of your loved ones! my mother because a resident there 2 years ago and she is not only much happier there, but her health has actually improved. these reviews honestly confuse me. i take weekly visits to my mother, surprise visits, and everything is always clean and tidy, joy its a bit of a neat freak so ofcorse. and the food there is quality and filling. not that disgusting purée at other places. YUCK! overall my mother sees that place as her home and the staff makes her feel like it too. Thank You so much evergreen! you have really changed everything for my mother!

This is the worst place I have ever seen. Cock roaches in the bedrooms, the owner went behind my moms back. Justified it with their rediculous high prices for assisted living. They charge the almost the same fee as a nursing home. Mentally ill patients wandering the halls. My mom was terrified. Gave my mom high blood pressure pills when she got stressed out and my mom doesn’t have high blood pressure. Very scary place!