FedEx Office Print & Ship Center

Can’t complain.
They got my printing done in a hurry and were willing to help me get files off the net.

Terrible service! Purchased something online which was to be delivered by this Fedex station. Their driver came by 3 times, failed to deliver our package and we had to pick it up from the station in the end. He attempted delivery on day one, rang the doorbell but left 30 seconds later, leaving behind a door tab notice saying «customer not available for delivery». On 2^nd day he came by at some point while we were at home, never rang the doorbell, left another notice saying the same thing «customer not available for delivery». On 3^rd day we were home all day and once again he came by to leave a notice saying the same thing but never rang the door bell or attempted any other way to alert us that he was there. Called Fedex customer service to report, they said they would deliver the package later that day but never did. On 4^th day, I called the station and they said we can pick up the package from the station or they would deliver it again 4 days later at the earliest (called Thursday, proposed delivery on Monday). Store clerk on the phone was borderline professional at best. I left a message for the manager — still waiting for a call back. Bottomline is, if this is the station to deliver my future packages, I would never use Fedex again.

i placed an online print order with special instructions, so a price was not available. an email message said i would get a call from the store within 30 minutes to discuss price. i never received a call, but a couple of hours later i got a message that my order was ready for pickup — even though i still had no idea what the price would be! when i called the store to find out the price, i was put on hold several times and had to speak to three different people to get the information. none of the three employees apologized for or even acknowledged the fact that i had not received the promised phone call to discuss pricing before the order was completed. when i went into the store to pick up the order, there were several employees visible, but none at the print counter, where i waited for a few minutes before finally interrupting two employees who were having a conversation to ask for help with my order. horrible customer service, i will not be back.

The people from FedEx who came to pick up my packages even said, the people here are full of BS, telling my they don’t accept my packages at front.
I work in a surgeons office down the street and had to ship specimens ASAP for the office.
Went to the counter and told the man at the counter, I was here to drop off Express.
He said we don’t take that.
Then I said, «I called FedEx and they referred me to this FedEx location.» He said, «It’s at the box.»
I asked, «What’s the box?»
He just looked at me as if I’m a dumbass.
Oh, I’m sorry, I don’t know how the procedures goes…
Anyways, I found my way to the box, near the front of the entrance… Where you drop off your packages.
One of my packages didn’t fit, I went up to him again, and immediately he said, «We don’t take packages at the counter.»
Ok, you said that before but that wasn’t my question, I asked, «What happens if my package doesn’t fit? Can I leave it on top of the drop box?»
He said, «You can’t do that and we don’t take packages.»
I think he was petrified of my package. Lol…
So I had to wait for the FedEx guy at the Dropbox and told him what’s going on and he said, «They are full of BS and that they CAN take my package.»
I didn’t have to wait 30min for the FedEx guy to pickup my oversized package that doesn’t fit into the drop box.

Horrible, horrible customer service. I came in on 4÷5÷16 around 9pm to pick up an online order (which was 3 pages). I was greeted by a cashier and told him i was there to pick up my order. A taller guy, i think he was a manager, yelled out that i literally just placed the order. I told the cashier i placed the order an hour ago. The order was not ready for pickup until 11pm and i apologized for being early and i explained to them it was an emergency. The manager, yelled in a very rude tone that «everyone has emergencies». The cashier told me they would make a one time exception and print my document for me. The manager was very sassy even though it took him all of 30 seconds to print out my 3 sheets of paper. Then he slammed my order on the counter and walked away. He didn’t give me a receipt or ask me if my order was correct or say thank you. I have never been treated so rudely, especially when your competitor Staples is just a few blocks away. I will never go to this fedex again and i will be taking this complaint up with corporate.

Brett was so patient with my lack of computer skills and decision making. He slowly walked me through all my print options and helped me make sure the print can out exactly how I wanted without rushing me.

Horrible. No one greets you, the employees move in slow motion with no sense of urgency no matter how many people are waiting.
Instead of stopping at the post office to send out a letter, I stopped here out of convenience. I normally get charged about 3 dollars per letter with tracking number. This fedex charged me 10 dollars. Absolute rip off, I wouldn’t have minded if the employees were at least somewhat pleasant to deal with but no. Never returning.

I frequently come here to use the fax machine over the years. Never had problems, fax machines always work, the desk area is stocked with supplies. I see the same gentleman, the one with a mustache, who always ask if I need help every time I go there, always very friendly. There’s a fed ex near where I live, but I prefer to go to this location.

This place gets five stars just for being open 24 hours. I like coming here between 2:00 — 4:00 a.m. (yes, a.m.) to copy, laminate, drop off Fed Ex packages, send faxes etc. You basically have the entire store to yourself during these hours without having to wait for any machine.

Solid service, although often very crowded. They work as a team, which is refreshing — I had one person help me unload my package from the car while another manned the industrial dolly. Lines are long but move faster than you think. Parking is vast.

My review concerns copying services. I have not used the place for shipping. I think either this place is understaffed or the employees are badly trained, because I was left waiting without even being acknowledged for a long time at both drop off and pick up. I took a simple copying job there in the afternoon, and had to leave it overnight to be completed. Then when I got it, it was done incorrectly. I asked for doubled-​sided copies, and got single-​sided. I attribute this to either employee inattention or, again, poor training. Unfortunately, I needed the copy that day and could not wait for them to re-​do the job. The employees were friendly enough, just not competent.

They couldn’t help me as their stitch machine was not functioning but they were kind enough to call another location and ensure I would be taken care of without giving me the runaround

Waited in Line for 25 min… Didnt get helped… The line didnt move. The place smelled like vomit I just couldnt take it any longer.

Dropped off a file for a large print around 6:30pm. He said it would be ready in two hours maybe by 9/9:30pm.
Got a call from someone else on the team two hours and a bit more later telling me that their printer is having issues and they could call a tech in tomorrow.
I needed this print tonight.
Why couldn’t your team call me earlier? Maybe like two hours earlier? Did you try printing it last minute or something? What a waste of time. I could’ve went somewhere else.
Thanks for not delivering FedEx. Oh the irony.

Great Customer Service. Awesome People Skills. 24 hour help!
I came here at 1am to pick up my order that was place 2 days prior. They could not find my order. Manolo, did not become definsive (it was not his fault). He did my order right there on the spot at a discount rate with a smile!
This is my go to place for printouts now!

Soooooo me and my boyfriend come here to ship something that has the label to scan and everything it’s already in a package and they make us repackage it because it wasn’t enough for them and they were selling a same package for electronics with padding … Anyways … We got there around 6:40 there was nobody besides us in the line nobody, 2 people working and the girl who seemed like she was running the place ignored us talking to her a couple of times while playing with labels… We ended up leaving that place 45 mins later … Are you kidding me? 45 mins to ship something? The guy went and got his cash box and everything during our transaction even though he didn’t need to for my transaction … They are so unorganized … And so not friendly … Someone needs to supervise these idiots and actually use this big of space because right now it’s going to waste and other locations have lines out the door with everyone working like crazy …

Horrible customer service. Try to get some help and they will flat out ignore you.
They will hear you but they will keep walking as fast as they can away from you pretending they can’t hear you.
I wanted to print something from Google docs and their computer would not support it so I asked if they could download it to the computer and they refused.
I asked where I can pick up my receipt for the Internet use and he waved aimlessly towards the computers and said over there and darted away to a back room! My mouth literally dropped.
This place is fucking worthless!

WORST CUSTOMER SERVICES EVER!!!
Disrespectful! If I could give this place zero stars I would.
I came in today around 10pm to use the computer and printer with my boyfriend. An hr later we were ready to print our documents and approached JEFFREY the customer service attendant for a quick printing question. When I called for his attention he turned and under his breath said F*CK OFF!!!
My boyfriend quickly asked him to repeat himself as we he works in hospitality and we couldn’t believe his response. He had the nerve to say «Oh I’m just having a bad day».
Fed ex needs to do something about disrespectful employees! Specially after customers walk in to their facilities to spend money!

Just came in to drop off package that as ORIGINALLY was delivers by FedEx to my house, and I needed to return It back.
I came here and Rep. Stacy REFUSED to take the prepaid package because in her opinion the box seemed too light. She said the only way to accept the package from me if I had to purchase additional box from them for $ 25.99 for cardboard. COME ON!!!
FedEx — is this how you guys do business? Ripping off customers by selling your products for three times the price for small cardboard? It’s such bad business practice to force customers to buy something that was not needed originally.

As a print center, this place sucks. Of course, they charge per minute to use their computer and then the cost of printing. Expected.
Where they get you is their slow $%# computers.
Couldn’t figure out if it’s the software, the security, or the hardware. Either way, they need to compensate for the boot/​load time.
Tip: Print at the library where it’s dirt cheap and everywhere.