Kenny’s Automotive Center

I have been taking my cars here since I first started driving and my parents did before that. Doug is always honest and timely. He never tries to tell you there is something wrong, and if there is something that needs repair and it is under warranty then he always recommends getting the work done at the dealership instead of trying to get you to pay him for the work.

TOTAL RIP OFF considering your telling doug you have a water leak, you can hear a hose hissing (sshhhhhh), Your temp meter was off the charts, The hood was smoking and he charges $ 400 for a changed water cap says theres no overheating problem here sends you off and the next day your car overheats on you again. And i wont even get into the smog check scam he tried to pull on me.

Came here for my breaks 2 years ago and really liked the place and the main guy, Doug. Came here again today for an oil change. I really like this place, the professionalism, and the honesty. I always get a discount with AAA. I recommended my bf here when his horn went out as a last minute thing and he liked this place too. I only knocked off 1 star because smog tests are more expensive than everywhere in the area (wanted to get this done at the same time as my oil change but I’ll go elsewhere for the smog) and if you wait for the car, the waiting area is kinda small and dingy. I just walked home instead of waiting there so I didn’t have to deal with the waiting area TV that looks 20 years old. They should really make that area nicer and updated. Overall satisfied.

Sorry, Doug. I have the same story that so many on here do…
I came to Kenny’s today for a brake and light inspection, both of which had been repaired recently and worked fine. Doug said he couldn’t pass me because of a crack in one of the tail lights. Then he tried pushing a same day repair on me… $ 800 for a new light, $ 500 used. Add labor and I’m out $ 1000. Riiiiiight…
I knew instantly he was scamming me, so I got off the phone and checked online. The part was $ 75 used. A LITTLE more than the 100% markup mechanics usually charge for parts!
Then I took the car to another inspection shop right down the street. Guess what? They passed me with flying colors and said I didn’t need any repairs! I would love to see the DMV’s criteria for how mechanics grade these inspections. I’m sure mechanics lie about them to sell unneeded repairs all the time.
I should’ve read these Unilocal reviews first, as there is a common theme of scamming customers here.
UPDATE (in response to Doug): You’re a liar and a cheat. You tried ROBBING me of $ 1000. Period. Shame on you. Unilocalers, just look at the other one-​star reviews (and Doug’s similar responses) and judge for yourself.

What a disappointment! The AAA recommended this shop to have my transmission fix for my 89 Nissan Sentra.
Doug, (I guess the owner) he was nice and courteous and gave me a written quote for $ 100.00 even though the problem was obvious. The transmission leak and shifter cable were not connected. He called me the next day and he quoted me $ 800+ to just plug the leak or around $ 2200.00 to rebuilt the tranny with warranty. (I thought he was talking to someone at his shop that owns a Porsche while he was on the phone with me) WoW! Is 89 Nissan Sentra considered as a CLASSIC car? Ha, ha, ha…
My wife decided to help others by donating the vehicle to our gardener.
Anyway, Doug has been calling my wife and says we owe him money for letting us know how much it cost to fix the 89 SENTRA. (I thought estimate is supposed to be free!) My gardener drove the car this afternoon today (7÷14÷2014) to our house and he said he got it fixed for $ 400.00 with rebuilt transmission and paid $ 350.00 to removed and re-​installed, oh and with warranty for 12 months! They even fixed the broken shifter cable for free! (Check this out, I towed the car to his house Friday 7÷11÷2014) !!!
«I LOST MY HIGH SCHOOL CAR cause someone was trying to be rich of me» :(
My opinion about this repair shop… I know you cannot please everyone but if you don’t know anything about cars and have a lot of F U money to burn, this is the place to take your Honda or Nissan or Hyundai for repair. Thanks but no thanks!

I found Kenny’s because the DMV required I go to a Star designated smog place and I knew I wouldn’t pass. He was the closest to me and so I chanced it. Am I glad I did. I already knew what the problem was with my car so there was no way I could be lied to. Doug is honest. Told me like it was and when I got my extension from the DMV, I brought the car in. they drove me home, picked me up, I passed and that was that. I had been taking my car to someone else in the neighborhood for at least 15 years, maybe more, and now Kenny’s and Doug are my go to people.

GOOD BYE Hamer Toyota of Mission Hills (Oh wait, now it’s Keyes of Mission Hills)!!! I will never go back after every year and every maintenance for ripping me a new one. Fast forward…
HELLO, Kenny’s Automotive Center! Thanks to a little help from AAA for helping me find them too since they are also an approved AAA repair facility. I’ve been coming here since the end of last year and have had nothing but good comments to make.
Okay, for starters… so far the prices have been very reasonable and decent. My car still drives very well despite his age (12 years old). I’m not sure what all the other complaints have been about this place, but so far, nothing bad yet, and I believe I’ve sent my car here for several different repairs. I love that they catch stuff that I needed to get repaired too. They are very thorough. I needed the driver’s chair welded because the bolt was loose and Hamer couldn’t even do it. Seriously, it made no sense to me because it’s their car. Toyota claimed it was body work. I thought a bolt would’ve been simple. So happy that Kenny’s did it for me. :)
Doug seems pretty honest to me. LOL :) Sheesh, most of the patrons are old people. At least they know who they can trust and they probably can’t go on the computer and write this review. LOL My only complaint is sometimes you have to call Doug to check-​up on your car, but it’s a minor thing. C’mon…I believe these places can get busy too. :) And when they are busy, be prepared to have your car over night it over there.
Oh, and too my AAA members… don’t forget to ask for your discount. Seriously, I ALWAYS get it. Woot! See ya, Kenny, in April for my next oil change! :)

DO NOT GO HERE!!!
Doug the head mechanic is condescending, rude, and ignorant about cars.
every time I talked to him was like forcing someone to do their job. Made at least two mistakes I know about on my brake and light inspection. And would not return money, and would not recheck for a discount.

Wow, what a joke! Had a smog issue and brought my car here, DOUG scammed me out of around $ 600 bucks before finally telling me that it would cost more than the worth of the car!
Quickly getting second opinion another mechanic mentioned I should take the car to a Gold Shield Station and the entire repair can be covered by the state’s BAR program and would be repaired FREE to me!
Rather than keep a customer happy and refer me to a smog specialty place that can do the State BAR billing, he tried to screw me out of a few measly bucks.
STAY AWAY from this CON MAN

I’ve been using this shop for about two years and i couldn’t be happier with the quality of the work and the service by the owner, Doug. He’s courteous, helpful, honest, and professional. I can’t recommend this place enough! It restores my faith in good service.

As a single mother with a limited knowledge of cars and an even more limited budget, I have always found Doug to be fair, honest, reasonable and trustworthy. He is always up front about what MUST be done versus what can wait, he doesn’t try to get me to do work just because the car is already there. He is clear with price quotes and sticks to those quotes as closely as possible. I have been a customer since 1994 and through 3 different cars. I have brought my family and friends to Doug and all are very happy. Kenny’s provides the highest quality service with tremendous integrity.

I went to this shop because I needed a light inspection to register my salvage car. I was not passed because I needed two bulbs in the third brake light and the front light s needed adjusted. I was charged for the inspection anyway. The brake inspection did not pass because of one of the rotors being slightly off. I would have had the work done here but they wanted nearly $ 400.00 for these small repairs. I had to pay $ 83 for two fails. Clearly this is not an honest business and I can’t understand why anyone is saying that they are. I also observed the business practices and the women were definitely charged far more than the men. By the way I took the car to another shop and for $ 75.00 he replaced the bulbs adjusted the front lights and I passed both inspections. So you decide for yourself.

i been dealing with kennys for a few yrs now i think around 10 or more i always treated with respect and honestly with auto needs
they offer a free ride home and pick up if you live close by

Great prices and very honest.
Doug will not charge you just to charge you. He will only do it when it is needed. I have taken my cars to him many times where he did a quick diagnostic and did not charge me a dime. This was even before I became a repeat customer.
Since that time he’s done some incredible work for great prices. I had an older civic that needed to have the bearings replaced, he did it for around $ 450. That may sound like a lot, but given the work that needs to be done, it was very reasonable and not only that, he saved my car and it drives better than it has in a long time.
When you first talk to him, he doesn’t sound very enthusiastic, but he will go the extra mile for you. He deals with other shops for certain things like transmissions or getting parts, but he’ll help you. I had ordered a rim, but later decided I didn’t want it and he was willing to take the time to call the other shop and return it for me.
I also, had some stalling issues with a car and when the problem resurfaced, he diagnosed and replaced some parts free of charge. Sometimes I wonder how he stays in business, but as long as he is, I’ll be going there.
Thanks Doug!

We have been taking our Saturn and Acura to Kenny’s Automotive Center since 1998. Doug, the owner, is honest, professional, organized, knowledgeable and an all around nice man. He will tell you when things are starting to look «iffy», or need repairs in the future, or right now. His prices are very reasonable. The service is fast, and dependable. We have nothing but positive things to say about this place.
Highly recommended