Maaco Collision Repair & Auto Painting

Fantastic! I recently had my car painted to match my vintage RV. They matched the paint perfectly. They even added a pinstripe! They fixed a few dents and dings. My car looks amazing. Juan was a doll. I went to a few places to get estimates. Maaco was not only the most affordable but Juan also spoke to me with respect which you often don’t find as a female. Bob was also very kind. Highly highly recommend!

Great service. They did a great paint job on my car. Juan was reliable and friendly. Great customer service. Highly recommend this Maaco.

Brought my beetle in, it was in pretty bad shape faded de laminated etc… Jaun was very helpful and had my car painted in 3days. Great job had to really search for overspray, still looking for any. Chose the «Jaun» special urethane paint normally 1000 on sale for 699, could not be more pleased. I would recommend this place for sure my crappy faded bug looks brand new! Thanks Jaun!!!

The four stars that I give Maaco is based mostly on the kindness of Bob and Juan. I can see rubbing them the wrong way wont help. I would have given two stars if not for them.
If i spent more money elsewhere at another shop I could have gotten a lot more in the area of quality and just proper end results.
I would expect work to be done at least within a couple days of their estimate. it was an additional week and a half past that before I ever got my Jeep back.
They painted the Jeep black instead of the beautiful green I ordered. Juan was a little upset that it wasn’t correct but then he did realize that there was a error in the Pearl and they would try to get the right color and paint it complimentary.
As far as the workmanship Juan and Bob would say «well we’re production shop so you won’t get perfect paint».
There seems to be a breakdown between what the office says can be done and what his employees actually will too. From what I see they are very lazy when it comes to taping off to keep any overspray from getting an unwanted places. For example I had beautiful red shock covers and they painted one side of my shock covers black because they didn’t bother to mask that area off. The said «well we are a production shop so we don’t actually mask off everything some paint can get on it elsewhere» To me that’s the wrong answer. There was no reason that the shocks could not have been masked off. At this Maaco the laziness of whoever did the paint itself in the booth and allowed so much over spray to get in unwanted places. I just think that it comes down to laziness not to this being a production facility.
I did encounter an employee that really made the experience a lot rougher and had I had to deal with him any longer this would be a 2 star review. I found out later was the district manager. I had showed up at Maaco seeing if they were going to fix all of the black paint. I encountered this district manager who started complimenting me on how beautiful of a job they did with the paint and I should be very happy with that and that he noticed they were a little yellow marks on the side of the car so I must have been unhappy. He never knew anything about me he didn’t know what I had experienced there and he was wasting my time telling me how he’s going to fix the black color and how it looks wonderful when I finally told him that I supposed to be a green Jeep he was very surprised and immediately accused me of giving them the wrong paint code. He was extremely difficult person to talk to you seem to have a level of arrogance and the level of I know everything and you don’t know a thing. It just made it uncomfortable to be around him. You couldn’t ask him a straightforward question because he already had salesmen mode in mind that he was going to sell you some kind of a product again not even knowing anything about what was already going on with my Jeep. He had no customer service he didn’t listen to questions and he made nothing but assumptions that made my visit that day a very difficult one.
The second vehicle repainted also ended up having some problems. We were very cautious to make sure that everything got masked off correctly and the areas that we asked to be masked off correctly indeed were masked off correctly but areas that we didn’t specifically say to mask out correctly where not mask off at all. Again a bit of laziness. This vehicle has chrome wheels all the way around they didn’t bother to cover them up enough to keep overspray off.
So in closing i am happy but could have been a better experience. I would warn others and have them take great care in making sure that the work is going to get done the way that you asked and that critical things that you need to have addressed unfortunately you need to educate them on that because there seems to be no incentive taken to make sure things are 100% correct unless they are asked to by the client to specifically look at these things. To me that’s just a poor way to have your employees working.
The prices quoted were correct and reasonable however I did have to spend an additional $ 300 for color sand and buff because there were many many spots on the second car that were little pinpricks of paint. Dribble. Something I think that even if production shop they can be cautious to not have happened. I just again believe it’s laziness on the part of his employees.
So you get what you pay for at this Maaco I think the job is sufficient for the amount of money paid I just do believe it could have been a little bit better had they taken the incentive to try to do a better job and not just hide under the term «well where a production shop».

Had a couple dings fixed on my 13 year old car. Looks great!
May drive another 13 years.
Bob Scott, manager is very fair & honest.

I got into a minor accident and my front bumper and fender were all damaged and when I took the car for body work, I decided to change the color too because I never liked the silver anymore but Juan was helpful and helped me to reach that conclusion and now I have the car with the color I wanted. Those guys did a good job, I will recommend anyone who wants to do some body work to Maaco auto body repair I. Van Nuys on Van Nuys Blvd next to jack in the box.

Don’t come here. I got the basecoat/​clearcoat package for $ 1000 and paid an extra $ 399.99 for the sand and buff to prevent the «Orange peel» texture. When I got my car back I noticed a bad paint drip spot near the back along with overspray on my rubber moldings when I got home and a big nail in my tire with white paint in it so I know its from there (pic on the bottom), they also painted over some many debris which were very noticeable. I also noticed that my car still had the «orange peel» texture which I paid $ 399.99 for to prevent it and when i asked Juan the General manager about why this happened he simply said «we couldn’t get it all» without any further explanation which was odd, it looked as if they didnt do the sand and buff on the entire car. So why would he tell me to pay an extra $ 399 for the sand and buff so i wouldn’t have the orange peel effect if they couldn’t do it? At this point I was so upset and had nothing in me to say anything anymore and just counted my losses. So one star off for the paint drip and painting over dust and another star off for sure for charging me $ 399.99 for something they were suppose to prevent and another star off for my uncompleted door handles and overspray on rubber moldings, nail in my tire and painting over debris. Would have been five stars if these issues didnt happen. I feel like a got robbed of the extra $ 399 I paid for the sand and buff and not happy with the over spray on my rubber moldings and the other defects I saw. By the way they took off $ 12.95 for the paint drip so that was at least something courteous but not enough. If I knew the job was gonna have this many mistakes I would of went to a more pricier independent painter. I knew nothing about maaco unitl I walked in the shop randomly… but now I know they are a budget paint company notorious for these mistakes after some research… all in all even though they are cheaper than other places they shouldn’t do subpar work because of it. Update: just found a big nail in my tire also! Look at the pic. Its from the shop cuz the nail has white paint on it! Aaaah maaaan. Juan the general manager (the guy that helped me) is a cool and funny guy but he has to make sure the car is decent before its finished and deliver what he said he would.i.e telling me paying the extra $ 399 will not give my car the orange peel texture but my whole car still has orange peel texture on it and the other mistakes I have mentioned. I am an honest sincere person and hard worker, I roll straight in life with everyone. I wanted to be completely satisfied but I can’t in this situation. I would like half of my hard earned money back to be satisfied and fair but I dont know how to contact the owner because Shameeka from corporate said they are now individually owned. Richard, the operations manager called me a few days after this incident because he saw this review and wanted to meet in person but I told him I have invested enough of my personal time and put my priorities on hold from this horrible experience (my mom has stage 4 lung cancer and I had to borrow her car for a week while they were abusing my car and my sister had to take her to her doctors appointments), and I just wanted my $ 399 back for the sand and buff charge and i am willing to forget the other defects on my car from negligence, after I told Richard this he never responded back to me. Can someone please give me my money back?

Many thanks to the guys at Maaco. Juan was very helpful and explained process completely. My car was painted and completed as promised. Extremely happy with how my 2005 Dodge Magnum turned out. Looks like a brand new car. Thanks again for doing such a great job.

They painted my 1990 Miata last year. That came out nice, and still looks that way! It came time to paint my 2004 TSX. It is a malano red, that had become multi colors over time, including pink, some orange sections, some other shades of red. Kind of a rainbow colored TSX with the clear coat pealing off in various places.
Bob, once again, was great. I chose which level of paint job, which included clear coat and color sanding.
The before and after pics are below, and I can’t say anything to add to them. Really a case of the pictures speaking a million words. If you can’t see the pictures, all I can say is, I can’t imagine the factory paint job back in 04 being any better than it came out here. The car truly looks, better than new!!!

SO HAPPY WITH THE FINAL RESULTS! I brought in my 2015 Lexus for collision repairs on Thursday afternoon, and was ready Saturtday afternoon. They were fast, and «WOW!» was the first word that came out of my mouth when I saw the final repairs. My car looks new all over again! Fabio, and Juan Pablo were the nicest gentelman, very understanding and very helpful. THESE ARE THE GUYS TO GO TO! Bring your car here with confidence as you will not be disappointed with the ending results. You are and will be in good hands. Gracias Fabio, y Juan Pablo por su buen trabajo.

Don’t know why people left 1 star reviews. My experience was the complete opposite. Juan, Bob, and the other guys in the office who I don’t remember their names are cool helpful guys. Took my old rusty Toyota pickup in for an estimate. Maaco was the first place I came. For an entire paint job (paint, primer, sanding, masking), I was quoted $ 598. Coming in, I was expecting somewhere in the $ 800 range. Next estimate, was Earl Sheib down the street, who quoted me $ 1200 for the exact same thing. Third, was a privately owned bodyshop who would charge nearly $ 3000 for a full job with multiple clear coat layers, color sanding, etc. I figured Maaco was the way to go for a budget. As I dropped off my car, I was expecting to get it back in a week or so, have a mediocre single stage paint job with lots of overspray, and missed areas. 2 ½ days later, I got a call saying my car was ready. As I pulled into the parking lot, I almost couldn’t believe my eyes. For a single stage basic enamel paint, it looked like a $ 3000 job. Had gloss and everything. Surface was smooth and I can tell it was properly sanded and masked.
A lot of people think that $ 600 would be expensive for a budget paint job but you must remember the amount of work that goes into a paint job. This is my 2^nd truck and I painted the first one by myself. Overall, I was surprised at the quality of this job for the price I paid. I am confident this paint job will last a good 5 years with no cosmetic flaws assuming I wash and wax it frequently.
I WILL be coming back to Maaco in the future for the purposes of 1) Buying a car to fix up and resell. Or, 2) paint an old beater.

Had a great experience working with these guys. They worked on my 2006 Solstice. Had someone who I hired off the street work on it, he made it look awful. Was tired of dealing with a gypsy scammer. So decided to take it into Maaco. Juan helped make it a fast and easy process. They not only made the car look great again, with the clear coat paint, they also got ride of door dents that were on the car. They did all this in a few days. Now I have a three year warranty on this paint, feel very pleased for what I paid.

Well I won’t ever set foot in HERE again…
Went in to get a quote to paint a vehicle.
Guy came out, says $ 1000.
Then, we go inside, and he starts «figuring it out» on the computer. Suddenly, the price is now $ 1700, AND they won’t guarantee any of the work because there was some «surface rust» on the vehicle. Mind you, not CANCER rust, but some surface rust… the kind of stuff people now call «patina».
So the price nearly doubles, they won’t guarantee the work, and then the guy starts hemming and hawing…
Needless to say, I went up the street to Earl Scheib, who did the job for less, AND will guarantee the work.
BTW, Maaco, you didn’t just lose ONE job, you lost THREE. I had two other vehicles I needed painted, but since Maaco doesn’t guarantee their work, forget it.

I had Maaco do some body work and paint a vintage triumph car. They have excellent workers, that really went beyond what I paid for. This car was a mess, and now it has a really nice smooth, good paint job, and it looks great. Juan is the guy to go to. He will work with you on getting a good quality finished job, and keep the prices way below what others will charge. I went to three other shops before handing the keys over to Juan. I am so glad I did. Great work, great prices.

These guys are fantastic, friendly and did great work at one of the most competitive prices I found. It was worth going a little out of my way. Back in October, I had a slight bumper ding that needed a re-​paint with complicated manufacturer pearl paint. This was the only place that didn’t give me a song and dance about ALL this additional, unnecessary work. And they did it FAST. Juan and the guys in the office were friendly and professional and didn’t try to quote me unnecessarily.
I would definitely use them again.

I have a 2007 Honda Civic. This is the first car I have ever purchased brand new so he holds a special place in my heart. Over the past 7 years he has sustained some bumps and scratches and some pretty bad dents on the passenger side doors which had since started to rust. There was also a dent that looked almost like a puncture wound on the trunk. I had taken the car to several body shops for estimates in the past year and the amounts they quote (while similar to one another) was more that I was willing to pay. Recently my car was hit from behind and sustained damage to the bumper. I took the car to Maaco and asked them to give me an estimate for the bumper and a separate estimate for the rest of the car and total paint job. Their estimate was less than half what I had been told elsewhere. They (unlike the other shops) took the time to explain my options on the type of pain job I wanted. They were very patient with my questions and answered all my questions. They completed the job on time and did not go over the initial estimate. Juan and Johnny were extremely professional and I am so pleased with the results. My car looks like he is brand new.

Juan and Bob are both professional, old-​school businessmen … old school in that they believe in providing good service and a finished product that they are proud of, and that they would be happy with themselves. I didn’t have much money to spend so I chose the base, starting package for a complete color-​change paint job for my vehicle which I’ve had for over 9 years/100,000 miles (changing from beige metallic to a bright red). I am so happy with the quality of the finished product and I now feel like I’m now driving a new vehicle. It looks like it just rolled off the factory with that color. I would use their services again and I wouldn’t hesitate in referring my valued friends and family to them either.

We have a small car that is coming up on 15 years old. The original black paint with chrome rims made it look very sporty. The weather and sun had pretty much taken all the paint off and we wanted a paint job that made it look new without spending more than the car was worth. Went to several local body shops and they wouldn’t touch it for LESS than $ 3500.
Looked online and decided to visit MAACO of Van Nuys to get their estimate. Juan took his time and evaluated what it took to bring it to a new look. After expressing some wants for the car and a little negotiating of the price, we agreed on the premium package. The car was going to be painted the same color and would have the two stage base coat and a clear coat for half the price of the other body shop’s lowest estimates.
Finished product was done as quoted and the paint job was near to perfection. The black paint had a slight gold metallic in it that made it beautiful to look at up close.
Absolutely was a pleasant transaction with Juan and Bob. The work was done on time and the car looks like it came from the factory.
I would recommend them to all my friends.
Keith W.

Juan, Bob and their crew did a really great job on our utility trailer! They were helpful, professional, courteous, quick, and even were able to quote us and do the job for ½ price. Wow!
We didn’t have any problems with their job or service. Afterwards they even recommended tips on curing the paint (since it is applied over aluminum, it needs special care) and even what to wash it with after its fully cured. We want to apply some vinyl to it, but we’re glad they told us about the curing issues, so we didn’t have anything installed too soon that would definitely damage the paint’s finish and adhesion. (we’re still curing now :))
We wouldn’t hesitate to visit them again for auto painting needs in the future. Thanks everyone! We’re so happy with the job you guys did!

I never thought I would rate a business a one star but if they won’t warranty their work, what good is a paint job if it only lasts several months. Spoke to Juan, the manager, and he told me that I would have to pay to get the job redone even though he and his employee acknowledged that my car wasn’t prepped correctly, which caused an early failure on the paint job. Keep in mind, I paid for their top tier paint job. Very disappointed that they won’t take responsibility for their mistake. You’ve been forewarned! Other reputable paint shops on Van Nuys Blvd. – do your due diligence… I’ve uploaded a pic so you can see for yourself.