I have to echo Kimberly’s sentiments about this establishment. I left feeling I got all the signals I needed to not ever go back: no privacy for examination rooms(imagine a hair salon type set-up), unprofessional/unknowledgeable staff, and ghetto location/interior. The dentist(male) seemed nice enough, but all other elements pointed to «never return.»
Kimberly T.
Évaluation du lieu : 1 Sherman Oaks, Los Angeles, CA
I’ve been to dozens of different dentists throughout my lifetime. This is by far the worst place I’ve set foot in! I can’t say much regarding the dentist herself since I never did get any work done due to their poor way of handling business. However, I will review her staff — after 2.5 months of scheduling and rescheduling, I can say that her staff is COMPLETELYINADEQUATE! I was assigned this place after I switched my insurance. I called the first time trying to schedule a simple cleaning. They gave me an appointment for 3÷11÷14. I got a voicemail from them on 2÷10÷14 letting me know my appointment tomorrow needs to be moved. I called them back stating that it was supposed to be on 3/11, not 2⁄11. They say they can give me that date if I wanted. Fine, no problem with me. On 3⁄10 I call to confirm that I’m coming in the next day. They say«sorry, your appointment isn’t in our system.» They assign me a different date, 3÷24÷14. I come in on that day and the dentist looks in my mouth for 30 seconds and discusses a few routines such as wisdom tooth extraction then disappears. The receptionist gives me a new date to come back for the extraction. I am completely confused and inquire about the cleaning I was hoping for that morning. The receptionist says I need to schedule another appointment for that since that morning they were only giving me a consultation. WTF?! Fine, I take another appointment on 4÷2÷14. I called the day earlier to confirm and stated I only wanted a cleaning and will hold off on the extraction. The receptionist states, «Yes, that’s what we have you in the system for — just a cleaning.» Perfect I said. I show up the next day and after waiting for half an hour they say, «You have to come back another day bc we only scheduled you for an extraction, not a cleaning. The person who does the cleaning is not in today. And the girl you spoke to yesterday is brand new so she didn’t know.» I couldn’t believe it. I said forget it and walked out. They never even apologized. This place is super ghetto. The staff isn’t competent enough to schedule you for something as simple as a freakin cleaning.
Diane K.
Évaluation du lieu : 1 Los Angeles, CA
Run, do not walk from this place! They have no interest in cleaning your teeth, just your wallet! I went for my annual cleaning, I was assigned this ‘dentist’ with my new insurance and I kick myself for not researching and choosing another. I’ve been going to the dentist regularly all my life. As you know when you go for your annual cleaning you get x-rays, a cleaning and exam to discuss an issues. After x-rays I was told I would need ‘a deep cleaning’, I thought this was a simple linguistic understanding until I was told it would be $ 300, not covered by my insurance! When I asked about my cleaning I was left waiting for 20 minutes when I was later told I’d need a $ 400 procedure but not to worry they take credit cards! I left without my cleaning with wasted time off work for this! SHAMESHAMESHAME on this ‘dentist’!